NCS Canada

BACKGROUND

Please describe your company and position.

I am the CPA of an Accounting Services Company

Describe what your company does in a single sentence.

CPA firm that provides accounting services in Ontario

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NCS Canada to accomplish?

• Full-Time Virtual Accountant

SOLUTION

How did you find NCS Canada?

• Online Search
• LinkedIn

Why did you select NCS Canada over others?

• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from NCS Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I engaged NCS Canada for their Full-Time Virtual Accountant services, and I must say it has been a game-changer for my business. The scope of work included hiring a dedicated virtual accountant who seamlessly integrated into our team. NCS Canada not only provided a cost-effective solution but also ensured that the hired virtual accountant was well-trained in taxation, accounting, and related services. This has significantly contributed to the efficiency and accuracy of our financial processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Cost Savings: The engagement resulted in significant cost savings due to the competitive rates offered by NCS Canada. This has positively impacted our budget and overall financial health. 
2. Efficiency Boost: The Full-Time Virtual Accountant provided by NCS Canada has enhanced our operational efficiency. The dedicated professional seamlessly integrated into our team, contributing to streamlined processes and timely deliverables. 
3. Accuracy in Financial Processes: The extensive training provided by NCS Canada ensured that our virtual accountant was well-equipped with the necessary skills in taxation, accounting, and related services. This has translated into improved accuracy in our financial processes. 
4. Smooth Onboarding: NCS Canada facilitated a smooth onboarding process, minimising disruptions to our workflow. The quick integration of the virtual accountant into our team showcased their commitment to client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NCS Canada demonstrated flexibility and adaptability to our evolving needs. As our requirements shifted, they were quick to adjust strategies and resources to ensure the project's continued success. Communication was a strong suit for NCS Canada. They were responsive to our needs and inquiries, maintaining an open line of communication. 
Any concerns or questions were promptly addressed, fostering a collaborative and transparent working relationship. NCS Canada consistently delivered project milestones on time. This reliability ensured that our financial processes remained on schedule, contributing to the overall success of the project.

What was your primary form of communication with NCS Canada?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

NCS Canada didn't offer a one-size-fits-all approach. Instead, they took the time to understand our business intricacies and requirements. The solutions provided were tailored to address our unique challenges, showcasing a personalised and client-focused approach.

Are there any areas for improvement or something NCS Canada could have done differently?

We didn't encounter any significant problems throughout the course of our partnership. NCS Canada demonstrated a high level of professionalism, and their commitment to understanding and addressing our specific needs was commendable. The team's responsiveness, timely deliveries, and personalized approach have contributed significantly to the success of our project.