NAVZOO CARE PRIVATE LIMITED

BACKGROUND

Introduce your business and what you do there.

I am the director of a gadget reselling and trading company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Navzoo Care Private Limited?

We needed support with the backend development of our products.

SOLUTION

What was the scope of their involvement?

Navzoo Care Private Limited has helped us build our ERP system and e-commerce platform. We've collaborated with them in crafting project scopes and development plans, and they've built prototypes based on our backend requirements. For our ERP system, they've used MySQL and Core PHP in deploying backend solutions. On the other hand, they've relied on Magento to develop our e-commerce platform.

What is the team composition?

My main point of contact is Deepesh (Founder).

How did you come to work with Navzoo Care Private Limited?

I knew Navzoo Care Private Limited prior to the engagement. Deepesh's team approached us with a convincing pitch when our previous development partner failed to meet our expectations.

How much have you invested with them?

We've spent between $50,000–$199,000.

What is the status of this engagement?

Our ongoing engagement started in January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don't have quantitative metrics to share at this point since the project is ongoing. We're happy to keep engaging Navzoo Care Private Limited as long as they pivot our development operations and fulfill our expectations.

How did Navzoo Care Private Limited perform from a project management standpoint?

We communicate via Google Meet, WhatsApp, and email and have had in-person meetings before the COVID-19 pandemic. Navzoo Care Private Limited has reliable communication and organizational skills. We've encountered minor deadline-related challenges, but they've addressed those immediately.

What did you find most impressive about them?

Navzoo Care Private Limited always expresses their willingness to help us and get things done to meet our needs. We can't thank them enough for taking ownership of the project.

Are there any areas they could improve?

They can consider staffing up and improving their documentation process to secure more clients.

Any advice for potential customers?

Come up with a comprehensive project brief that entails your budget, technology, and design preferences.