IT Managed Services
$10,000 to $49,999
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm very happy with out decision to work with Nashville Computer."

Dec 22, 2022

Managing Partner, Lee and Lee Attorneys at Law, P.C.

Mark Lee

Legal
Lebanon, Tennessee
11-50 Employees
Online Review
Verified

A law firm partnered with Nashville Computer to provide managed IT and security services. The vendor was chosen because of their reputation, location, and responsiveness.

The client described the vendor as providing a sterling level of service. They appreciated the effectiveness of their quarterly meetings and are confident in the value the Nashville Computer team provides through their services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the owner and Managing Partner of a small 4 attorney law firm employing 14 staff

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nashville Computer, Inc.?

Our company needs the highest quality of Managed IT and Security Services without hiring in-house staff.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reputation, location, and responsiveness

Describe the project in detail and walk through their service package.

Billed monthly, we have complete confidence that our systems are secure and fully back-up. Further, we have 24/7 access to support.

How many resources from the vendor's team worked with you, and what were their positions?

Several, from top management to technician.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I remain confident that we receive security and peace of mind for a good value.

How effective was the workflow between your team and theirs?

Effective Quarterly meetings

What did you find most impressive or unique about this company?

They provide a sterling level of service.

Are there any areas for improvement or something they could have done differently?

I'm very happy with out decision to work with Nashville Computer.

RATINGS

5.0

Nashville Computer, Inc.

#1 IT Services & Support Company in Nashville TN

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