Nashville Computer, Inc.

BACKGROUND

Please describe your company and your position there.

I'm the owner and Managing Partner of a small 4 attorney law firm employing 14 staff

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nashville Computer, Inc.?

Our company needs the highest quality of Managed IT and Security Services without hiring in-house staff.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reputation, location, and responsiveness

Describe the project in detail and walk through their service package.

Billed monthly, we have complete confidence that our systems are secure and fully back-up. Further, we have 24/7 access to support.

How many resources from the vendor's team worked with you, and what were their positions?

Several, from top management to technician.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I remain confident that we receive security and peace of mind for a good value.

How effective was the workflow between your team and theirs?

Effective Quarterly meetings

What did you find most impressive or unique about this company?

They provide a sterling level of service.

Are there any areas for improvement or something they could have done differently?

I'm very happy with out decision to work with Nashville Computer.