MUGCO

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a startup building software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MUGCO?

We needed staff augmentation services.

SOLUTION

What was the scope of their involvement?

Initially, we contacted MUGCO to bring us developers, designers, and product people from Europe. They help us with the hiring and onboarding process for the employees. We have specific requirements for experience in certain coding languages. They do the sourcing to find suitable candidates and help us interview them.

What is the team composition?

We’ve only interacted with the CEO.

How did you come to work with MUGCO?

I met them through a referral.

How much have you invested with them?

We’ve spent about $200,000 so far.

What is the status of this engagement?

The partnership began in August 2021, and it's still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We aimed to recruit four people, and MUGCO brought us about 20 resumes to choose the four candidates. We’ve recruited the employees, who are still working with us, so it’s been perfect. All in all, we’re very pleased with their work.

How did MUGCO perform from a project management standpoint?

They’re timely, professional, and of high quality. MUGCO brings solutions to our problems; it’s amazing to work with them.

We use email, phone calls, Slack, Zoom, and Google Meet for communication and ClickUp for project management.

What did you find most impressive about them?

Their teammates are professionals who deliver what they promised.

Are there areas they could improve?

No, we're happy with them.

Any advice for potential customers?

Define the scope and what you’re looking for; they’ll help you find it quickly and efficiently.

BACKGROUND

Please describe your company and your position there.

The project has a unique platform for the logistics in the construction field and has a vast number of user roles, which was completed working with. Also, a system was needed to manage access to information and product functionality. We have developed a new module that allows you to declaratively describe the roles of users, entities (parts of information, functionality), actions (actions on entities), and relationships between them. The complexity of maintaining code aimed at checking user roles has decreased. The module includes a convenient syntax for describing the above connections and auxiliary functions for convenient use on the backend and front end.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MUGCO?

Ongoing staff augmentation

SOLUTION

How did you select this agency and what were the deciding factors?

They came recommended by a trusted advisor to the company

Describe the project in detail and walk through the stages of the project.

We were supplied with a number of offshore resources that helped augment our staff and deliver on key business initiatives.

Describe the recruitment process in detail.

Mugco managed the upfront vetting process, we provided them with a job description to aid in the initial search and they found and sent qualified individuals who we then interviewed. Beyond that Mugco also provided many staffing agency accommodations for the contractors in an ongoing basis as well as aided in smooth processes and continued support throughout the process.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The engagement is ongoing, but I would say we would continue to utilize Mugco services as were are pleased with the results rendered to date

How effective was the workflow between your team and theirs?

Very effective, the process has always been smooth and when issues arose with staff Mugco was very willing to work with us through issues to our satisfaction.

What did you find most impressive or unique about this company?

We admire the level of support to not only find candidates but also support us throughout the engagement.

Are there any areas for improvement or something they could have done differently?

No