Much Better

BACKGROUND

Please describe your company and your position there.

I'm the owner of a restaurant operated in Calgary.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Much Better?

Social media marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched them on google, and contacted them. They seemed to have an experienced team.

Describe the project in detail and walk through the stages of the project.

They gave me a pitch of 6 months plan for social media marketing. I agreed with their plan and we started the launch of restaurant digitally through facebook and Instagram.

How many resources from the vendor's team worked with you, and what were their positions?

Roughly 3-4 people were dedicated on my account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Organic brand awareness resulting in customer engagement and trial.

How effective was the workflow between your team and theirs?

It was smooth.

What did you find most impressive or unique about this company?

Their creativity is impressive. They said its all about post design quality and that worked for us.

Are there any areas for improvement or something they could have done differently?

Yes, they can expand to other services like AI.