MSP Match

BACKGROUND

Please describe your company and position.

 I am the Owner of a retail company 

Describe what your company does in a single sentence.

Online Retail Store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MSP Match to accomplish?

• Website Design, Managed Desktop, IT support

SOLUTION

How did you find MSP Match?

Referral

Why did you select MSP Match over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MSP Match were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

General IT support services, new equipment and vendor management along with desktop management and website build and maintance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did what they said they would do

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They exceeded expectations!

What was your primary form of communication with MSP Match?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really care and are very easy to deal with

Are there any areas for improvement or something MSP Match could have done differently?

Nothing