Moryzone

BACKGROUND

Please describe your company and position.

I am the After-Sales Services Manager of Başarı

Describe what your company does in a single sentence.

Apple and Samsung Authorized Service Center

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moryzone to accomplish?

• website
• repair tracking portal

SOLUTION

How did you find Moryzone?

Referral

Why did you select Moryzone over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Moryzone were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Online service repair tracking portal for customers such as MediaMarkt
• Website and online repiar tracking for all end users

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Positive user feedbacks
• Satisfying  customer support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated great time management, good technical background, and excellent communication skills.

What was your primary form of communication with Moryzone?

In-Person Meeting

What did you find most impressive or unique about this company?

Answering for all needs

Are there any areas for improvement or something Moryzone could have done differently?

All good