Contact mMedia International Inc.
Get a real-time quoteResearch, mystery shopping, NPS & market entry
mMedia International Inc. is a United States market research and customer experience company operating worldwide, with offices in the United States, Spain and Georgia. We help brands understand their customers, measure service quality and act on what they learn.
What we do:
• Mystery shopping: in-store, branch, phone, website and chat audits that show exactly what your customers experience
• NPS and customer satisfaction programmes: measure loyalty, find what drives it and track it over time
• Market research: market sizing, competitor and price analysis, consumer surveys and in-depth interviews
• Competitor benchmarking: see how your service compares with your rivals
• Market entry in Central Asia and the Caucasus: research, partner checks and launch support for companies expanding into the region
Why clients choose us:
• Clear, decision-ready reports in English, with priorities, not just data
• Flexible programmes, from a single audit to ongoing monthly or quarterly tracking
• Strict quality checks on every visit, call and survey
• One partner from first insight to action
We work with retail, banking, hospitality, food and beverage and consumer brands, from growing companies to enterprises. Learn more at mmedia.group.
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Min project size
$5,000+
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Hourly rate
$25 - $49 / hr
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Employees
50 - 249
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Locations
New York, NY
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Year founded
Founded 2015
1 Locations
- New York , NY
Service Lines
- Market Research
- 70%
Select Focus Area
- Business Consulting Focus
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- Due Diligence Consulting
- 30%
- Market Research Focus
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- Observational Research
- 40%
- Customer Loyalty Market Research
- 25%
- Market Analysis
- 15%
- Market Research Interviews
- 10%
- Market Research Surveys
- 10%
Industries
- Retail
- 30%
- Consumer products & services
- 25%
- Financial services
- 25%
- Hospitality & leisure
- 20%
Clients
No Clients have been added yet…
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Our Story
mMedia International helps companies see their business through their customers' eyes. We combine market research, mystery shopping and NPS programmes to show what customers really experience, why it matters and what to fix first. We also help companies expand into Central Asia and the Caucasus, turning research into real market entry. Our mission: clear, honest answers that clients can act on.
What Sets Us Apart
Research that leads to action
Every report ends with clear priorities. We tell you what customers experience, why it matters and what to fix first, so findings turn into results instead of sitting on a shelf.aMystery shopping and NPS in one view
aWe combine what trained shoppers see with what real customers say. Pairing mystery shopping with NPS gives you a complete picture of service quality and loyalty, tracked over time.Flexible programmes of any size
Start with a single audit or survey, or run ongoing monthly or quarterly tracking. Every programme is built around your goals, with strict quality checks on every visit and clear reports in English.Locations (1)
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