MLGLOBTECH

BACKGROUND

Please describe your company and position.

I am the Senior Information and Technology Specialist of Euroclean

Describe what your company does in a single sentence.

Euroclean is a domestic investment company established to add value to the dynamics of the service sector and introduce a distinctive approach to quality by leveraging its partners' experience in the industry and their respective fields. Our goal is to set a benchmark for quality and reliability across all our services, acting as a solutions partner and delivering a unique experience to our customers. We operate as a service provider capable of delivering integrated facility management services—as well as various combinations of individual services such as management, cleaning, technical support, and security—across diverse sectors, including residences, shopping malls, business centers, schools, hospitals, and factories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MLGLOBTECH to accomplish?

• To centralize Euroclean's business documents in a secure digital platform, improve document accessibility and organization, and provide better control over document versions, permissions, and day-to-day document management.

SOLUTION

How did you find MLGLOBTECH?

Online Search

Why did you select MLGLOBTECH over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided support for the design of a document management system tailored to our company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved accessibility and organization of business documents, reduced reliance on manual file management, and provided users with centralized access, better document control, and improved visibility across document activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded quickly and clearly; there are no issues.

What was your primary form of communication with MLGLOBTECH?

Email or Messaging App

What did you find most impressive or unique about this company?

I cannot comment on this matter; it is outside the scope.

Are there any areas for improvement or something MLGLOBTECH could have done differently?

I don't know

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and IT director of Amplusnet, a business services company. We develop web applications, e-commerce solutions, IT consulting, and online protection tools for businesses. We’ve served over 7,000 clients and are a Microsoft Gold Certified Partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MLGLOBTECH?

We needed a software development partner.

SOLUTION

What was the scope of their involvement?

MLGLOBTECH has developed a document management system for us. The team has handled the system's full development.

What is the team composition?

We’ve worked with 2–5 members of MLGLOBTECH’s team.

How did you come to work with MLGLOBTECH?

I initially found a product developed by MLGLOBTECH through an online search. I liked the existing app and started to build one for my existing clients based on their app.

How much have you invested with them?

We’ve spent an undisclosed amount.

What is the status of this engagement?

We started working with MLGLOBTECH in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MLGLOBTECH has released and deployed the system on our clients' sites. The team has completed 10+ releases, and the system has processed millions of documents. The system has also reduced the number of documents that need to be printed.

How did MLGLOBTECH perform from a project management standpoint?

MLGLOBTECH has delivered on time. The team has good communication skills and is very supportive, even in periods where most companies don't work. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

MLGLOBTECH's availability is impressive.

Are there any areas they could improve?

I can't think of anything for MLGLOBTECH to improve. I'm happy with the outcome.