MLE SYSTEMS

BACKGROUND

Please describe your company and position.

I am the Founder and Director of Cloudsmart Consuting Ltd

Describe what your company does in a single sentence.

CloudSmart is a Salesforce Platinum partner, providing solutions that help businesses grow their customer relationships.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MLE SYSTEMS to accomplish?

Contract Salesforce LWC and CPQ resources

SOLUTION

How did you find MLE SYSTEMS?

Referral

Why did you select MLE SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from MLE SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building custom solution for our customer using Lightning Web Components for ease of data entry and enhancing Salesforce usability. Key deliverables included integrated LWCs, testing reports, performance optimisation, comprehensive documentation, and preparing training materials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Productivity, Reduced Time-to-Hire, Cost Savings, quality of work delivered

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In our Salesforce staff augmentation project, the team consistently delivered items on time, showcasing strong project management skills. They demonstrated exceptional responsiveness to our needs, promptly addressing challenges and adapting to evolving requirements. Effective communication and transparency fostered a successful partnership, contributing to project success.

What was your primary form of communication with MLE SYSTEMS?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick to provide highly skilled resources at very short notice Good communication throughout

Are there any areas for improvement or something MLE SYSTEMS could have done differently?

They could consider expanding their talent pool even further to offer a wider range of specialised skills. Overall, MLE SYSTEMS' commitment to optimization set a promising foundation for future collaborations.