Name: Mitrais
Address: Jl. By Pass Ngurah Rai Gg. Mina Utama No. 1, Sesetan, Denpasar Selatan, Denpasar, Indonesia, 80223, ID
Telephone: +65-3158-1185
Price range: $25 - $49
Rating: 4.9

Software Development & Software Product Services

Mitrais is a Software Development and Software Product Company with offices in Indonesia and Singapore. We have a full range of Software Development capabilities MS, Java, Mobile, Web, PHP. Low Code etc., while our Product Services cover the deployment and support of leading Software Products targeting the mining sector. These activities are backed by best in class human capital management systems and an integrated engagement model.

Min project size
$50,000+
Hourly rate
$25 - $49 / hr
Employees
250 - 999
Locations
Denpasar, Indonesia
Year founded
Founded 1991
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $50,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 5 /5

What Clients Have Said

Mitrais offers competitive pricing that aligns with client budgets, providing good value for cost. Clients appreciate their responsiveness, transparency, and effective project management, with no hidden costs reported. The team demonstrates a strong commitment to delivering quality outcomes on time.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 2 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Mitrais Review Insights

Overall Review Rating

4.9

Quality 4.6
Schedule 4.6
Cost 5.0
Willing to Refer 4.9

Top Mentions

Review Highlights

Seamless Integration with Client Teams

Mitrais teams have been praised for integrating smoothly with client teams, becoming a reliable extension of the in-house workforce. This integration has been facilitated by their cultural fit and technical alignment with client processes.
Need for Improvement in Documentation

One area for potential improvement noted by a client is the need for better documentation. Enhancing documentation practices could further improve project clarity and post-project support.
Strong Communication and Collaboration

Mitrais is commended for maintaining open, clear communication with clients, keeping them updated and consulting them on issues. This collaborative approach helps in building a strong working relationship and ensures smooth project execution.
Proactive and Initiative-Driven Approach

The team at Mitrais is recognized for their proactive stance, taking initiative, and suggesting improvements rather than just following instructions. This approach adds significant value to their collaborations with clients.
Long-Term Team Continuity Benefits

Clients have benefited from the continuity of the Mitrais team, which has led to strong knowledge retention and sustained development momentum. This stability has been crucial for efficient collaboration and project success.
Proficient in Custom Software Development

The company has shown expertise in custom software development, successfully delivering tailored solutions across various sectors, including legal tech, education, and SaaS platforms. Their work has led to enhanced platform performance and operational efficiency.

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Mitrais Reviews

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Custom Software Development UX/UI Design Web Development
$50,000 to $199,999
Mar. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their team feels like a valid extension of our company."

May 19, 2025

CEO, ADR Technology Pty Ltd

Ryan Reyes

Other industries
Sydney, Australia
1-10 Employees
Online Review
Verified

Mitrais provides custom software development support for a software company. Their work focuses on helping the client enhance their technology stack, streamline operations, and deliver new features faster.

Mitrais' efforts have resulted in improved delivery speed, increased operational efficiency, and enhanced platform performance for the client. The team's project management is effective and professional — they're always well-prepared, collaborative, and focused on delivering high-quality outcomes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of ADR Technology Pty Ltd

Describe what your company does in a single sentence.

ADR Technology is a company that builds and delivers technology solutions for the alternative dispute resolution (ADR) sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mitrais to accomplish?

Strengthened our tech stack
Boosted efficiency
Accelerated time-to-market

SOLUTION

How did you find Mitrais?

Referral

Why did you select Mitrais over others?

High ratings
Close to my geographic location
Referred to me
Quality of Output

How many teammates from Mitrais were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mitrais has been a key partner in strengthening our legal tech platform over the past year. They’ve helped us enhance our tech stack, streamline operations, and deliver new features faster. Their deep legal tech expertise, proactive approach, and clear communication have consistently exceeded our expectations. Highly recommended for anyone seeking a reliable, results-driven tech partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that demonstrated success:

Improved delivery speed: We accelerated our time-to-market by reducing development cycles and launching new features faster.

Increased operational efficiency: Internal processes were streamlined, reducing manual work and turnaround times.

Enhanced platform performance: We upgraded key components of our tech stack, resulting in better system stability and scalability.

These outcomes contributed directly to our broader business goals and positioned us for continued growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective and professional. We held regular virtual stand-up meetings, and Slack communication was smooth and responsive. The team was always well-prepared, sharing progress updates, addressing blockers, and asking the right questions to keep things moving. They maintained strong momentum throughout the engagement and delivered the project on time.

What was your primary form of communication with Mitrais?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Mitrais was their deep expertise in legal tech combined with their proactive and communicative approach. They weren’t just following instructions; they took initiative, raised thoughtful questions, and consistently looked for ways to improve the product. Their team feels like a valid extension of our company, always prepared, collaborative, and focused on delivering high-quality outcomes. That level of ownership and partnership is rare and highly valued.

Are there any areas for improvement or something Mitrais could have done differently?

At this stage, there’s nothing significant we’d call out for improvement. The Mitrais team was responsive, well-organised, and delivered exactly what we needed.

RATINGS

5.0

AI Development Custom Software Development IT Staff Augmentation
Confidential
Sep. 2022 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"What stands out most is the continuity and reliability of the team."

May 20, 2025

CTO, Software Company

Anonymous

Other industries
Perth, Australia
11-50 Employees
Online Review
Verified

A software company has hired Mitrais to provide resources to augment their internal development teams. These resources assist with the ongoing development and maintenance of the client's SaaS platforms.

Mitrais has helped the client achieve consistent progress through timely feature development, platform improvements, and ongoing maintenance. They've integrated well with the client's internal workflows, allowing for a smooth collaboration. The team is also reliable, consistent, and flexible.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CTO of a software company

Describe what your company does in a single sentence.

We develop SaaS products in the online meeting collaboration tools space

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mitrais to accomplish?

Team augmentation
Upskilling
Improve time-to-market

SOLUTION

How did you find Mitrais?

Online Search

Why did you select Mitrais over others?

Close to my geographic location
Pricing fit our budget
Great culture fit

How many teammates from Mitrais were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past 3.5 years, we have engaged Mitrais to augment our core development team and support the ongoing development and maintenance of our SaaS platforms in the meeting facilitation space. The scope of work has included full-stack software development, quality assurance, aligned with our agile delivery cycles.

Mitrais developers have been fully integrated into our product team, participating in sprint planning, daily standups, and retrospectives. They have contributed to both frontend and backend development tasks, including:

Frontend development using frameworks such as Knockout/React delivering responsive and user-friendly interfaces
Backend development in Node.js/Express/TypeScript, supporting key platform functionality, API integrations, and scalable architecture
Automated testing, unit test coverage, and contribution to CI/CD pipeline improvements
Feature delivery and iteration, including end-to-end implementation of new product features and enhancement of existing features based on customer feedback

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered consistent progress through timely feature development, platform improvements, and ongoing maintenance. A key success factor was the continuity of the Mitrais team, which enabled strong knowledge retention, efficient collaboration, and sustained development momentum over time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Mitrais team integrated integrated well with our agile processes, participating actively in sprint planning, standups, and retrospectives. They consistently delivered work in line with our timelines and adapted well to shifting priorities.

What was your primary form of communication with Mitrais?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most is the continuity and reliability of the team. Having the same developers involved long-term has led to deep product understanding, seamless collaboration, and reduced ramp-up time. Their ability to integrate as an extension of our in-house team, both technically and culturally, was especially valuable.

Are there any areas for improvement or something Mitrais could have done differently?

Overall, our experience has been very positive. If anything, more proactive suggestions around architectural decisions or emerging best practices would have added even more value. Encouraging regular knowledge-sharing sessions could also help cross-pollinate ideas across the team.

RATINGS

4.5

Custom Software Development UX/UI Design
$50,000 to $199,999
Jan. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Mitrais has met all our needs."

May 22, 2025

Executive, Inventorium Pty Ltd

Anonymous

Education
Adelaide, Australia
11-50 Employees
Online Review
Verified

Mitrais has rebuilt Moodle for an online education company. The team has added a gamified element to the platform and customized the UI.

Mitrais has successfully launched the platform. The team has met all the client's needs and delivered all work on time or in advance. Mitrais has kept the client updated on everything and consulted with the client when encountering any problems. The team follows Agile processes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Inventorium Pty Ltd

Describe what your company does in a single sentence.

Online education in unique gamified platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mitrais to accomplish?

Build our unique platform
Add gamification to LMS
Implement upgrades

SOLUTION

How did you find Mitrais?

Outreach email

Why did you select Mitrais over others?

Pricing fit our budget
Good value for cost
Excellent people to work with

How many teammates from Mitrais were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mitrais rebuilt Moodle to meet our unique requirements and added a gamified element and our customised UI

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform was launched on time, to budget, and worked.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time or in advance of the deadline. Mitrais has met all our needs. Very efficient agile processes.

What was your primary form of communication with Mitrais?

Virtual Meeting

What did you find most impressive or unique about this company?

They don't blind you with jargon and keep you up to date with everything, and consult if they hit any problems rather than presupposing a solution.

Are there any areas for improvement or something Mitrais could have done differently?

Maybe a little better at documentation.

RATINGS

5.0

Custom Software Development UX/UI Design
Confidential
Jan. 2015 - Ongoing

5.0

Quality: 4.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"They communicated well and delivered the project as required."

May 20, 2025

Business Optimization Manager, Insurance Company

Anonymous

Insurance
Australia
51-200 Employees
Online Review
Verified

Mitrais has developed a custom job management system for an insurance company. The goals are efficiency gains and streamlined processes. The team also provides ongoing maintenance support for the client.

Mitrais has successfully rolled out the system across the client's company. The team communicates well, delivers as required, and communicates via virtual meetings, emails, and messages. Mitrais has been responsive and willing to work with the client on their goals. They also have no hidden costs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Optimisation Manager of an insurance company

Describe what your company does in a single sentence.

Insurance Building and Restoration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mitrais to accomplish?

Efficiency Gains
Customer Journey
Streamlined Processes

SOLUTION

How did you find Mitrais?

Online Search

Why did you select Mitrais over others?

High ratings
Pricing fit our budget
Great culture fit

How many teammates from Mitrais were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom Built Job Management System and Ongoing Maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

That the system was rolled out company wide

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated well and delivered the project as required

What was your primary form of communication with Mitrais?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The responsiveness and willingness to work with us on our goals, with no hidden cost

Are there any areas for improvement or something Mitrais could have done differently?

Not at this stage

RATINGS

5.0

Showing 1-4 of 4 Reviews

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Verified Client Reviews: 4

Overall Review Rating: 4.9

Source: Clutch

Last Updated: May 22, 2025

Business Entity

Business Entity Name	PT Mitrais
Source	Ministry of Law of the Republic of Indonesia
Jurisdiction of Formation	Indonesia
Date of Formation	August 25, 2000
Status	Active
Last Updated	October 3, 2025
ID	AHU‐AH.01.09‐0339013

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	October 3, 2025

Learn More About The Clutch Verification Process

Locations (6)

Jl. By Pass Ngurah Rai Gg. Mina Utama No. 1, Sesetan, Denpasar Selatan Denpasar, Indonesia 80223

201 - 250

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Mitrais

(1)

Nina Wibowo

Mitrais

Software Development & Software Product Services

1 Language that we service

1 Timezone that we service

6 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Mitrais Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Seamless Integration with Client Teams

Need for Improvement in Documentation

Strong Communication and Collaboration

Proactive and Initiative-Driven Approach

Long-Term Team Continuity Benefits

Proficient in Custom Software Development

Reviews mentioning:

Mitrais Reviews

Custom Software Development for Software Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Staff Augmentation for Software Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Software Design & Development for Education Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Job Management System Development for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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Locations (6)

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Mitrais