MinsterFB Ltd

BACKGROUND

Please describe your company and position.

I am the E-Commerce Manager of Solvotrin Therapeutics Ltd / Active Iron

Describe what your company does in a single sentence.

Developed at the prestigious Trinity College Dublin, Active Iron is an iron supplement clinically proven to increase iron and energy levels whilst being gentle on the stomach¹. Unlike most iron supplements, our ground-breaking patented formula maintains iron in its most absorbable form to maximise bioavailability and minimise oxidation².

¹Ledwidge, M. et al. PRECISION Study. Int J Clin Pharm (2023) ²Wang et al. 2017, Acta Haematologica, 138: 223-232.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MinsterFB Ltd to accomplish?

• Full Service Amazon agency

SOLUTION

How did you find MinsterFB Ltd?

Event

Why did you select MinsterFB Ltd over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from MinsterFB Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Minster FB have been a valuable partner for our Amazon business in the UK and Germany over the last several years. As a full service Amazon agency, they have provided support across all aspects of Amazon Seller Central, including PPC management, content management, catalogue management, account health, inventory management, and Amazon compliance.

The team are engaged, knowledgeable, responsive, and easy to work with, always taking a collaborative approach and integrating seamlessly with our internal team. Their expertise in Amazon advertising and overall account management helped us navigate challenges, identify growth opportunities, and improve performance across our Amazon business. Communication was consistently professional, and the team were always available to provide guidance and support whenever needed. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team are engaged, knowledgeable, responsive, and easy to work with, always taking a collaborative approach and integrating seamlessly with our internal team. Their expertise in Amazon advertising and overall account management helped us navigate challenges, identify growth opportunities, and improve performance across our Amazon business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistently professional, and the team were always available to provide guidance and support whenever needed.

What was your primary form of communication with MinsterFB Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

MinsterFB Ltd stood out to us for their sheer consistency; they sustain a high standard of execution all year long without the typical drop-off in quality or capacity during peak trading periods.

Are there any areas for improvement or something MinsterFB Ltd could have done differently?

Honestly, there is very little we would change. Their communication, reliability, and output have consistently met or exceeded our expectations from day one, and they have been a seamless partner for us.

BACKGROUND

Please describe your company and position.

I am the Owner of Annotate Create

Describe what your company does in a single sentence.

We are notebook makers and retailers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MinsterFB Ltd to accomplish?

• Product launch strategy
• Listing optimisation
• Advertising strategy

SOLUTION

How did you find MinsterFB Ltd?

Other

Why did you select MinsterFB Ltd over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from MinsterFB Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a new product launch Minster FB provided nose to tail development of our Amazon store and wider input into e-comms strategy.  Key areas included

• Amazon product launch strategy and broader e-comms integration
• Set up and refinement of Seller Central 
• Content/ asset management, editing and optimisation
• Amazon price testing
• Amazon listing optimisation
• Amazon PPC/Amazon advertising
• Amazon promotions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a new brand and product it is difficult to be too brutal in setting deliverables as many other factors are at play e.g. brand recognition, trust etc.  However we set our success as to be measured in unit sales rate and monthly growth.  Both to our delight have been surpassed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resourcing and delivery have been excellent.  They are always quick to respond to requests.  When we have asked them to produce work it has been to a very high standard and within a very respectable timeline, given the quality of work.  We had a lot of changes over the summer holidays and you often see the cracks in an agency when they're inevitably 30% down on team.  Not so with Minster FB who didn't miss a beat.  Good effort everyone

What was your primary form of communication with MinsterFB Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

It's the consistency in the quality of their output.  Some agencies will sparkle at the start and then fall away.  Not here, MinsterFB Ltd has been passionate and resourceful from day one until now.  Never at any point do you feel you've paid your money and they've lost interest in you.

Are there any areas for improvement or something MinsterFB Ltd could have done differently?

I'm struggling to find fault.  Maybe one email took more than 24 hours to answer, but we're all guilty of that.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Pedigree Wholesale Ltd., a leading UK wholesaler and distributor of pet and aquatics products. We supply exclusive and market-leading brands to independent, national, and online retailers across the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MinsterFB Ltd.?

We wanted to use an expert selling agent from Amazon to help us accelerate our sales growth on the platform. We also wanted to optimize our advertising spend, reduce penalties, and optimize our team's time and curated range of products.

SOLUTION

What was the scope of their involvement?

MinsterFB Ltd. manages our Amazon listings, handles advertising campaigns, and negotiates directly with Amazon on our behalf. The team is also tasked with supporting us in negotiating the commercial agreement between our company and Amazon. Moreover, MinsterFB Ltd. supports us in defining the curated range for Amazon and defending our claims for repackaging.

What is the team composition?

We work with 2–5 teammates from MinsterFB Ltd.

How did you come to work with MinsterFB Ltd.?

We found them through an online search. We chose them because they were close to our geographic location, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a sales growth on the Amazon platform compared to our base position before the relationship was formed. We’ve also seen a reduction in penalties and the reinstatement of products on the Amazon platform that were inadvertently removed. Our business has started to see some signs of sales growth from product presentation and optimization.

How did MinsterFB Ltd. perform from a project management standpoint?

MinsterFB Ltd.’s project management is professional, competent, capable, collaborative, supportive, and agile. They deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

MinsterFB Ltd. cares about the partnership and delivering the objectives and collaboration.

Are there any areas they could improve?

No, I’m a strong advocate for them.

BACKGROUND

Please describe your company and position.

I am the General Manager of Hendersons (Sheffield) Ltd

Describe what your company does in a single sentence.

Manufacturing and Distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MinsterFB Ltd to accomplish?

• Rectify issues with our company listings on Amazon

SOLUTION

How did you find MinsterFB Ltd?

Referral

Why did you select MinsterFB Ltd over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from MinsterFB Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rectifying issues with brand presentation on Amazon.  

Deliverables included, knowledge of how to challenge Amazon regarding competitor listings, advice on how to go about this challenge with Amazon. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effective challenge of Amazon to protect brand presentation on Amazon.co.uk

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Effective communication

Fast response

Telephone, email and virtual meeting

Follow up after event

What was your primary form of communication with MinsterFB Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

MinsterFB Ltd was knowledgeable.

Good relationship

Saw our perspective and was able to help

Are there any areas for improvement or something MinsterFB Ltd could have done differently?

n/a