MinsterFB Ltd

BACKGROUND

Please describe your company and position.

I am the General Manager of Hendersons (Sheffield) Ltd

Describe what your company does in a single sentence.

Manufacturing and Distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MinsterFB Ltd to accomplish?

• Rectify issues with our company listings on Amazon

SOLUTION

How did you find MinsterFB Ltd?

Referral

Why did you select MinsterFB Ltd over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from MinsterFB Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rectifying issues with brand presentation on Amazon.  

Deliverables included, knowledge of how to challenge Amazon regarding competitor listings, advice on how to go about this challenge with Amazon. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effective challenge of Amazon to protect brand presentation on Amazon.co.uk

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Effective communication

Fast response

Telephone, email and virtual meeting

Follow up after event

What was your primary form of communication with MinsterFB Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

MinsterFB Ltd was knowledgeable.

Good relationship

Saw our perspective and was able to help

Are there any areas for improvement or something MinsterFB Ltd could have done differently?

n/a