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MIDCAI is a people-first technology consulting firm dedicated to building trust at every touchpoint. We combine deep expertise in Salesforce, Data Cloud, MarTech, AI and system integrations to help businesses unify fragmented data, automate critical processes, and deliver truly personalized customer experiences.
Our core focus areas include:
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Data & Analytics: Leverage Data Cloud, DLOs/DMOs and advanced profiling to create a single source of truth.
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CRM & Sales Automation: Implement and optimize Sales Cloud, Service Cloud, Agentforce and Field Service Lightning to boost revenue, streamline support and accelerate deal cycles.
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MarTech & Engagement: Integrate Marketing Cloud, Journey Builder and personalized segmentation to drive loyalty and lifetime value.
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AI & Intelligent Agents: Design, build and deploy AI-powered copilots and agents that understand context, predict needs and deliver real-time guidance.
Guided by our values—Trust, Empathy, Collaboration, Community and Wholehearted Excellence; we partner closely with you from discovery through delivery. Whether it’s a rapid Agentforce hackathon prototype or a multi-year Data Cloud rollout, our multidisciplinary teams tailor every solution to your strategic goals and operational realities.
We’re more than implementers; we’re your growth accelerator. By blending strategic advisory, hands-on development and change management, MIDCAI ensures your investment drives measurable ROI, empowers your people and scales seamlessly as your business evolves. Let’s unify your data, elevate your customer journeys and unlock the full potential of your Salesforce and AI platforms.
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Min project size
$1,000+
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Hourly rate
$25 - $49 / hr
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Employees
10 - 49
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Locations
Caledon, Canada
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Year founded
Founded 2025
3 Locations
- Caledon , Canada
- Udaipur , India
- Jaipur , India
Service Lines
- AI Agents
- 10%
- AI Consulting
- 10%
- AI Development
- 10%
- Digital Strategy
- 10%
- Generative AI
- 10%
- Graphic Design
- 10%
Select Focus Area
- AI Expertise
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- Machine Learning
- 50%
- CRM Functions
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- CRM Customer Support
- 20%
- CRM Social Relationship Management
- 20%
- Other CRM focus
- 20%
- Sales automation
- 20%
- AI Consulting Focus
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- AI Deployment
- 50%
- AI Strategy
- 50%
- CRM Solutions
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- ExactTarget CRM Consulting & Implementation
- 10%
- Other CRM
- 10%
- Zoho CRM
- 10%
- Digital and IT Strategy Consulting Focus
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- Design Focus
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- Presentation Design
- 80%
Industries
- Medical
- 11%
- Automotive
- 10%
- Financial services
- 10%
- Consumer products & services
- 8%
- Hospitality & leisure
- 8%
- Information technology
- 8%
- Manufacturing
- 8%
- Telecommunications
- 7%
- Government
- 5%
- Media
- 5%
- Non-profit
- 5%
- Retail
- 5%
- Supply Chain, Logistics, and Transport
- 5%
- eCommerce
- 5%
Clients
- Midmarket ($10M - $1B)
- 40%
- Small Business (<$10M)
- 40%
- Enterprise (>$1B)
- 20%
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MIDCAI
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Anoop Nair