Microtek Learning

BACKGROUND

Please describe your company and position.

I am the IT Manager of Technologent

Describe what your company does in a single sentence.

Microtek Learning provides professional training and certification courses across various technologies and platforms to help individuals and organizations enhance their skills and expertise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Microtek Learning to accomplish?

• technical skills
• improve productivity

SOLUTION

How did you find Microtek Learning?

Online Search

Why did you select Microtek Learning over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Microtek Learning were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Microtek Learning provided customized training in technologies like SharePoint, Tableau, and Microsoft Azure, along with certification prep, hands-on labs, and ongoing support to enhance my team's skills and ensure successful certification.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included increased team productivity, successful completion of certifications by all participants, improved proficiency in SharePoint, Tableau, and Azure, and more efficient handling of technical tasks and projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Microtek Learning’s project management was efficient and well-organized. They consistently delivered training materials and sessions on time and were highly responsive to our needs, addressing any queries or adjustments promptly to ensure smooth progress throughout the project.

What was your primary form of communication with Microtek Learning?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Microtek Learning was their ability to tailor the training to our specific needs, providing hands-on learning experiences that directly applied to real-world scenarios, along with their highly responsive and knowledgeable support team.

Are there any areas for improvement or something Microtek Learning could have done differently?

One area for improvement could be offering more flexible scheduling options for training sessions to better accommodate diverse team availability.