Metal Studio Private Limited

BACKGROUND

Please describe your company and position.

I am an executive of Epost Software Private Limited

Describe what your company does in a single sentence.

Provides nationwide collection point services for ecommerce and offline products through a robust logistics partnership with the nation post.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Metal Studio Private Limited to accomplish?

• Developing a end to end delivery ERP system along with billing and product management
• API integration with a number of sellers and vendors

SOLUTION

How did you find Metal Studio Private Limited?

• Referral
• Other

Why did you select Metal Studio Private Limited over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Metal Studio Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work is ongoing. MS is developing the software and also we are using it at the same time. They are very clear about the deliverables:

• End to end supply chain ERP along with tracking and API integration features
• IOT development and integration with core sorting module
• A number of apps to access the ERP by sellers, operations and customers
• A billing system to manage all revenue

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Billing system and Core ERP is already in operation
• Every week we get a report on new introductions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Their responses to different changes are good
• Timeline wise they can do better

What was your primary form of communication with Metal Studio Private Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their entrepreneurial approach to each issue solving process
• Always staying positive
• Understanding user perspective quickly 

Are there any areas for improvement or something Metal Studio Private Limited could have done differently?

• Metal Studio Private Limited tends to get things done with minimal resources, this puts deadlines under pressure