Medwave Billing & Credentialing

BACKGROUND

Please describe your company and position.

I am the Owner of a healthcare services company.

Describe what your company does in a single sentence.

Beahavioral Health Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Medwave Billing & Credentialing to accomplish?

• Credentialing
• Payer Contracting
• Payer Enrollment

SOLUTION

How did you find Medwave Billing & Credentialing?

Online Search

Why did you select Medwave Billing & Credentialing over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Medwave Billing & Credentialing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Streamlined Credentialing Made Simple

Medwave has transformed our credentialing process from a time-consuming headache into a manageable, efficient workflow. Their team handles the complex paperwork and follow-ups with insurance networks and healthcare facilities, allowing our providers to focus on patient care rather than administrative burdens.

What stands out most is their attention to detail and proactive communication. They track application statuses, anticipate renewal deadlines, and keep us informed every step of the way. The turnaround times have been consistently faster than when we managed credentialing in-house, and their expertise in navigating different payer requirements has prevented costly delays.

The dedicated account support made all the difference - having knowledgeable professionals who understand the nuances of credentialing has given us confidence that our providers' credentials are in capable hands. For any healthcare practice looking to streamline their credentialing operations, Medwave delivers reliable results with excellent service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All of my behavioral health crew have been credentialed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project mananagement was terrific. Laurem and her staff crushed it. 

What was your primary form of communication with Medwave Billing & Credentialing?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Timely

Are there any areas for improvement or something Medwave Billing & Credentialing could have done differently?

NA