Mayerfeld Consulting

BACKGROUND

Please describe your company and position.

I am the Head of Product Development of Insightlytics GmbH

Describe what your company does in a single sentence.

We build analytics software that helps e-commerce brands track performance, optimize campaigns, and make data-driven decisions in real time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• Streamline cross-functional workflows to reduce confusion and delays.
• Set up a simple reporting system for better leadership visibility.

SOLUTION

How did you find Mayerfeld Consulting?

Online Search

Why did you select Mayerfeld Consulting over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mayerfeld worked with us over eight weeks to help bring more structure to how we planned, executed, and tracked our work. Here’s what they delivered:

• Process Review & Fixes – They mapped out how work was currently moving across teams and identified where things were falling through the cracks.
• Cross-Team Workflow Design – We co-created updated workflows for product planning, releases, and team collaboration, all documented and easy to follow.
• Reporting Framework – They helped us define what we actually needed to track, then set up a simple but effective reporting system with weekly check-ins.
• Tool Optimization – Rather than suggesting new tools, they helped us get more out of the ones we already had; better setup, smarter use.
• Playbook for Scale – At the end, they gave us a growth-ready operations playbook so we wouldn’t have to start from scratch as we keep growing.
  The whole process was practical, hands-on, and designed to fit how we already worked just better.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We cut project delays noticeably, so things moved faster.
• Leadership got clear, easy-to-access reports every week.
• Team communication improved - fewer mix-ups and smoother handoffs.
• Our workflows became easier to follow, helping everyone stay on the same page.
• Overall, we felt more confident handling growth without chaos.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was reliable and efficient.

What was your primary form of communication with Mayerfeld Consulting?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Simple, practical solutions.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

They did a great job overall.

BACKGROUND

Please describe your company and position.

I am the Supply Chain Manager of a digital marketing agency

Describe what your company does in a single sentence.

We’re a boutique digital marketing agency specializing in content strategy, SEO, and campaign management for B2B tech startups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We wanted to get a handle on our internal chaos; projects were overlapping, deadlines were slipping, and new client onboarding was eating up too much time. Our goal was to streamline operations, define clear processes, and build a scalable structure that would support our growth without slowing down the creative work.

SOLUTION

How did you find Mayerfeld Consulting?

Referral

Why did you select Mayerfeld Consulting over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Audit & Diagnosis: Mapped current workflows and tools, then delivered an Audit Report highlighting bottlenecks and quick wins.
• Process Redesign: Co-created streamlined SOPs and flowcharts for onboarding, content approval, and campaign launches.
• Tools & Training: Recommended and configured a new project-management/CRM platform, plus provided templates and training materials.
• Roles & Accountability: Rolled out a RACI chart to clarify who does what at each step.
• KPIs & Dashboard: Built a live dashboard template (with targets and alerts) and a metrics guide for weekly check-ins.
• Growth Roadmap: Supplied a 6-month plan with hiring triggers, service-expansion phases, and budget estimates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Onboarding Time: Cut in half, from around 10 days to 5 days.
• Campaign Delivery: Shaved off about five days per campaign.
• Organic Traffic: Noticed a solid bump in site visits after tightening our SEO checks.
• Tool Adoption: Nearly the entire team was up and running in the new system within two weeks.
• Client Satisfaction: Our CSAT score jumped by almost one full point.
• Project Capacity: We took on several more clients without adding headcount.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was spot-on. Every workshop, deliverable, and check-in happened right when they said it would. If we had a curveball or a tight deadline, they’d pivot quickly and keep us in the loop with clear updates. Overall, they felt like part of our team, always responsive and ready to adjust to whatever we threw their way.

What was your primary form of communication with Mayerfeld Consulting?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was how they balanced structure with flexibility. Mayerfeld never forced us into a rigid playbook. They listened first, asked the right questions, and then co-created solutions that fit our creative culture. Plus, their team chemistry was spot-on: you could tell they’ve worked together before, which made every session feel smooth and energizing.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

Honestly, it’s hard to pick faults, but if I had to suggest one tweak, it would be to spread the training sessions out more. A couple of our team members felt a bit overwhelmed with back-to-back workshops during a busy client week. Spacing them out or recording a few sessions for on-demand viewing would have made it even smoother. Other than that, they nailed it.

BACKGROUND

Please describe your company and position.

I am the Production Manager

Describe what your company does in a single sentence.

We’re a manufacturing company based in Lyon, France, specializing in custom machinery and solutions for various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We hired Mayerfeld Consulting to help streamline our internal operations, improve project management processes, and enhance team collaboration across departments to support our growing business.

SOLUTION

How did you find Mayerfeld Consulting?

Referral

Why did you select Mayerfeld Consulting over others?

• Pricing fit our budget
• Referred to me

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on optimizing internal operations, improving project management, and enhancing team collaboration. Mayerfeld Consulting:

1. Streamlined workflows to reduce inefficiencies.
2. Improved project tracking and reporting systems.
3. Developed strategies for better interdepartmental communication.
4. Refined quality control processes.

Key Deliverables:

• Optimized workflows and processes
• Enhanced project management tools
• Clear communication strategies for teams
• Improved quality control procedures

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster project completion times due to improved workflows
• Better interdepartmental communication and collaboration
• Enhanced consistency in product quality and delivery timelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and kept us updated throughout. Whenever we had new needs or questions, they responded quickly and adapted their approach to fit our evolving requirements.

What was your primary form of communication with Mayerfeld Consulting?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They really made an effort to align with our company’s culture and goals.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

No, everything was handled well, and we’re very satisfied with the results.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of an e-commerce company 

Describe what your company does in a single sentence.

We’re an e-commerce business based in Berlin, specializing in sustainable fashion and offering eco-friendly clothing to conscious consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We hired Mayerfeld Consulting to optimize our internal workflows, improve supply chain efficiency, and develop a sustainable growth strategy to support our expansion in the e-commerce space.

SOLUTION

How did you find Mayerfeld Consulting?

Referral

Why did you select Mayerfeld Consulting over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved optimizing our operations and setting a clear growth strategy. Mayerfeld Consulting provided the following:

Workflow Optimization: Analyzing and refining our internal processes to improve efficiency across departments, including marketing, customer support, and logistics.
Supply Chain Management: Streamlining our supply chain to reduce delays and improve inventory management, ensuring we could meet growing demand without compromising quality.
Growth Strategy Development: Creating a comprehensive plan to scale our operations, including marketing, product development, and expanding our customer base.

Key Deliverables:

Refined internal workflows and improved communication across teams
Optimized supply chain processes for faster delivery and inventory management
A clear, actionable growth strategy with specific goals and milestones to guide expansion
These efforts helped us enhance our efficiency and position ourselves for sustainable growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 20% reduction in supply chain delays, improving inventory turnover
• 15% increase in team efficiency due to streamlined workflows and better communication
• A clear growth strategy that outlined specific milestones, which helped us achieve a 10% increase in sales within the first quarter post-project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mayerfeld Consulting's project management was highly organized and efficient. They delivered all items on time, maintaining clear timelines and milestones throughout the project. Their team was responsive to our needs, addressing any concerns promptly and adjusting the approach as needed to ensure the project remained aligned with our goals.

What was your primary form of communication with Mayerfeld Consulting?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Approach

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Project Manager of a tech startup.

Describe what your company does in a single sentence.

We’re a tech startup based in Vienna, specializing in developing innovative software solutions to help small to mid-sized businesses optimize their operations and enhance productivity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• To help us streamline our internal operations, improve project management workflows, and create a clear growth strategy.

SOLUTION

How did you find Mayerfeld Consulting?

Online Search

Why did you select Mayerfeld Consulting over others?

• High ratings
• Pricing fit our budget

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mayerfeld Consulting helped us optimize our internal workflows, overhaul our project management system, and improve client relationship management. They also developed a clear growth strategy to guide our scaling efforts.

Key Deliverables:
Streamlined workflows and improved project management processes
Updated project management tools and client communication strategies
A clear, actionable growth plan with measurable milestones

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 25% reduction in project completion time
• Improved client satisfaction with faster response times
• A clear growth plan with specific milestones to track progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient and reliable

What was your primary form of communication with Mayerfeld Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Customize solutions

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

The project was highly effective.

BACKGROUND

Please describe your company and position.

I am the Managing Director of a digital marketing agency

Describe what your company does in a single sentence.

We’re a digital marketing agency that specializes in SEO, PPC, and content strategy to help businesses grow their online presence and achieve measurable results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We hired Mayerfeld Consulting to help us streamline our project management processes, improve team alignment, and develop a scalable strategy for expanding our services without sacrificing quality.

SOLUTION

How did you find Mayerfeld Consulting?

Referral

Why did you select Mayerfeld Consulting over others?

Referred to me

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mayerfeld Consulting worked with us to address internal inefficiencies and develop a clear strategy for growth. They focused on streamlining our project management, improving communication across teams, and aligning our business goals with scalable processes. Their team worked closely with us to create better workflows, more efficient client management systems, and a strategic plan that would guide our expansion.

Deliverables:

Optimized Project Management Framework: Clear processes for managing client projects from start to finish.
Internal Communication Strategy: Systems to improve collaboration and alignment across departments.
Scalable Growth Plan: A roadmap with actionable steps for expanding our client base and services without overextending our team.
Client Management System: A more effective way to onboard and maintain client relationships, improving satisfaction and retention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Faster Project Delivery: Projects now move through the pipeline more quickly, with fewer delays or bottlenecks.
2. Improved Client Retention: Clients are staying longer, as the onboarding process and communication have been significantly enhanced.
3. Stronger Team Collaboration: Internal feedback shows better alignment between departments and a smoother workflow.
4. Revenue Growth: With clearer processes in place, we’ve been able to take on more clients and handle larger projects without overextending.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on track with clear deadlines.

What was your primary form of communication with Mayerfeld Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They worked alongside us to make it happen.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of an IT company.

Describe what your company does in a single sentence.

We specialize in building custom web solutions that combine innovative design and seamless functionality to help businesses establish a powerful online presence. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We hired Mayerfeld Consulting to help us streamline our project management processes, improve team collaboration, and develop a clear strategy for sustainable growth as we scale.

SOLUTION

How did you find Mayerfeld Consulting?

Referral

Why did you select Mayerfeld Consulting over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Optimized Project Workflow: Streamlined how we manage projects from start to finish, making it easier to track milestones and reduce inefficiencies.
2. Scalable Growth Strategy: A tailored roadmap for growth that considers our current size, potential hurdles, and long-term goals.
3. Collaborative Team Framework: Clear guidelines on how to foster better communication and teamwork, ensuring everyone stays on the same page.
4. Actionable Project Dashboard: A real-time tool to track project status, resources, and timelines, which helped keep things moving smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

·  Project Delivery Speed: Reduced project completion times by 20%, thanks to streamlined processes and clearer timelines.

·  Revenue Growth: Saw a 15% increase in quarterly revenue, driven by improved project efficiency and the ability to take on more clients.

·  Team Satisfaction: Employee satisfaction scores jumped by 25%, reflecting improved collaboration and clearer roles.

·  Client Retention: Increased our client retention rate by 18% due to smoother communication and more reliable delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mayerfeld's project management was refreshingly straightforward. No endless meetings or vague timelines. They delivered every piece on time, often ahead of schedule, and their communication was always clear and direct. Whenever we needed adjustments or had new ideas, they pivoted quickly without any hesitation.

What was your primary form of communication with Mayerfeld Consulting?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their strategic and practical approach stood out.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

No.

BACKGROUND

Please describe your company and position.

 I am the Chief Strategy & Operations Officer of an it services company 

Describe what your company does in a single sentence.

We provide custom web development and digital solutions, specializing in scalable websites and applications that drive business growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We hired Mayerfeld Consulting to help streamline our internal workflows, improve project delivery efficiency, and develop a clear strategy for scaling our operations as we expand.

SOLUTION

How did you find Mayerfeld Consulting?

Online Search

Why did you select Mayerfeld Consulting over others?

• High ratings
• Pricing fit our budget

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:
Mayerfeld Consulting worked with us to identify bottlenecks in our workflows, create systems for scaling, and help us develop a roadmap for sustainable growth. They focused on improving both our internal operations and our strategic planning to ensure we could scale effectively without losing our edge.

Key Deliverables:

1. Workflow Optimization Report - A detailed analysis of our current operations, with practical recommendations for improvement.
2. Strategic Growth Roadmap - A clear, phased plan for scaling our operations, including milestones and KPIs.
3. Team Development Framework - A customized training program to improve collaboration and efficiency within our team.
4. Project Management System - A streamlined system to track projects more effectively, ensuring timely delivery and clearer communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Project Delivery Efficiency: Reduced project turnaround time by 25% through streamlined workflows and clearer roles.
2. Revenue Growth: Increased quarterly revenue by 15%, thanks to improved operational efficiency and faster time-to-market.
3. Team Satisfaction: Employee satisfaction improved by 30%, reflecting stronger collaboration and better communication.
4. Client Acquisition: Secured 3 new long-term clients within the first 1 month post-engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Timely Delivery
2. Responsive to Needs
3. Clear Communication

What was your primary form of communication with Mayerfeld Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 Ability to blend deep strategic insight with practical, actionable solutions.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Owner and Head Trainer​ of a fitness center.

Describe what your company does in a single sentence.

We offer personalized fitness training programs tailored to individual goals, fostering a supportive community that encourages holistic health and well-being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• We needed help to streamline our client management processes, enhance our marketing strategies, and develop a sustainable growth plan that aligns with our commitment to personalized service.

SOLUTION

How did you find Mayerfeld Consulting?

Referral

Why did you select Mayerfeld Consulting over others?

• Referred to me
• Company values aligned

How many teammates from Mayerfeld Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mayerfeld Consulting conducted a thorough assessment of our current operations, identifying areas for improvement. They collaborated with us to redesign our client intake process, implement a new scheduling system, and revamp our marketing approach to better connect with our target audience.
Key deliverables included:​

Client Management System: A streamlined process for onboarding and retaining clients.​
Marketing Plan: A comprehensive strategy with actionable steps to enhance our online presence.​
Growth Strategy Document: A detailed plan outlining steps for scaling our services while maintaining quality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post-engagement, we observed significant improvements:​

• Client Retention Rate: Increased by 25%, indicating enhanced satisfaction and engagement.​
• New Client Acquisition: Achieved a 30% growth through targeted marketing efforts.​
• Operational Efficiency: Reduced scheduling conflicts by 40%, leading to smoother daily operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mayerfeld Consulting demonstrated exceptional project management skills. They adhered to the project timeline, delivering all milestones punctually. Their team was highly responsive, readily adjusting to our evolving needs and providing proactive solutions throughout the engagement.

What was your primary form of communication with Mayerfeld Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to blend strategic insight with practical implementation stood out.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

We are thoroughly satisfied with their services and do not have any suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Founder of SEO Foundry

Describe what your company does in a single sentence.

I offer fixed-scope SEO services for bootstrapped SaaS and indie founders who want results without the agency upsell.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mayerfeld Consulting to accomplish?

• I hired Mayerfeld to help me simplify my offer, tighten up my workflow, and figure out how to scale without turning into a full-blown agency.

SOLUTION

How did you find Mayerfeld Consulting?

Online Search

Why did you select Mayerfeld Consulting over others?

Good value for cost

How many teammates from Mayerfeld Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope:
Mayerfeld reviewed how I package and deliver services, how I price them, and how I manage client flow. We looked at every part of the business through a “how can this run smoother or not at all?” lens.

Key Takeaways (not just deliverables):

A cleaned-up offer stack - fewer custom jobs, more productized wins
A time-bound project delivery model (goodbye scope creep)
A new pricing structure built around margins, not guessing
A workflow doc I now send to every client before we start
A hiring plan for bringing in async help without overhead

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What changed (fast):
• Raised prices by 20% without a single pushback
• Cut one-off requests by 60% after tightening my offer
• Client turnaround time went from ~3 weeks to 10 business days
• Finally hired a part-time VA and actually had systems to plug them into

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They showed up when they said they would, shipped fast, and didn’t need hand-holding. It felt like working with someone who respects momentum.

What was your primary form of communication with Mayerfeld Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

They didn’t try to scale me into something I’m not... they helped me build around my constraints instead of pretending they didn’t exist.

Are there any areas for improvement or something Mayerfeld Consulting could have done differently?

No, they hit the nail on the head with every suggestion. They got me and my business, and that’s all I needed.