Maxim Liberty Bookkeeping Services, LLC

BACKGROUND

Please describe your company and position.

I am the Managing Director of Swallow Dental Supplies Ltd

Describe what your company does in a single sentence.

Our company produces bone augmentation materials, surgical instruments, drapes and consumables.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maxim Liberty to accomplish?

• Improving accuracy in bookkeeping
• Increasing efficiency in accounting processes
• Gaining a better understanding of my business's financial health

SOLUTION

How did you find Maxim Liberty?

• Online Search
• Referral

Why did you select Maxim Liberty over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Maxim Liberty were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included bookkeeping, accounting, and financial reporting services. Key deliverables included monthly financial statements, accounts payable and receivable management, payroll processing, and tax preparation. They also provided recommendation for improving our business's financial processes and helped us implement changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Maxim Liberty's services have had a significant impact on our business's financial health. With their help, we have been able to improve accuracy and efficiency in our financial processes, which has resulted in better cash flow management and increased profitability. we have also gained a better understanding of our business's financial performance through regular financial reporting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by Maxim Liberty was outstanding. They consistently met our needs and made timely deliveries. Prior to problems developing, their staff was proactive in detecting possible problems and solving them. We admired their focus on detail and commitment to offering excellent service.

What was your primary form of communication with Maxim Liberty?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Maxim Liberty was their expertise and commitment to personalised service. They took their time to understand our business and our specific needs, and they were willing to customise their approach to meet those needs. Their team was knowledgeable and dedicated to providing high-quality service.

Are there any areas for improvement or something Maxim Liberty could have done differently?

We were extremely satisfied with Maxim Liberty's service, and we cannot think of anything they could have done differently.

BACKGROUND

Please describe your company and position.

I am the Founder and Team Lead of The Elle Group

Describe what your company does in a single sentence.

Our company provides buying, selling, renting and managing of properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maxim Liberty to accomplish?

• We hired Maxim Liberty to manage our bookkeeping and financial records.
• We wanted our finances to be properly managed and recorded, while also ensuring compliance with all relevant laws and regulations.

SOLUTION

How did you find Maxim Liberty?

• Online Search
• Referral

Why did you select Maxim Liberty over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Maxim Liberty’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Maxim Liberty managed all of our financial records and transactions, including accounts payable and receivable, bank reconciliations, and financial reporting. They also provided guidance on tax-related issues and helped us to prepare for annual audits. The key deliverables included accurate and up-to-date financial records, timely reporting, and compliance with all relevant laws and regulations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The outcomes from the project included improved financial management, reduced errors in our financial records, and increased compliance with relevant laws and regulations. Maxim Liberty also helped us to identify areas where we could streamline our financial processes and reduce costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maxim Liberty's project management was excellent. They delivered all items on time and were always available to answer questions and provide guidance as needed.

What was your primary form of communication with Maxim Liberty?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Maxim Liberty's attention to details and commitment to providing quality services was highly impressive. They went above and beyond to ensure that our financial records were accurate and up-to-date, and they were always proactive in identifying areas for improvement.

Are there any areas for improvement or something Maxim Liberty? could have done differently?

We were very satisfied with Maxim Liberty's service and did not encounter any major areas for improvement or anything that they could have done differently.

BACKGROUND

Please describe your company and your position there.

We were a legal and lobbying company specializing in federal affairs. We were a small boutique firm. I was Vice President and CFO. I recently retired and dissolved the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxim Liberty, and what were your goals?

We decided to outsource our firm's financial data (revenues and costs) to Maxim Liberty for Quickbook Data Entry. Maxim transfers its work at the end of the year to our CPA for tax preparation purposes.

SOLUTION

How did you select this firm and what were the deciding factors?

The President of the Firm found Maxim Liberty but I don't recall how he did it at this point.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

We had a very simple process. Maxim had "read only" access to our business checking account. Any activities that could not be explained by a simple review of the bank account information was clarified via email between the Maxim staff and me.

If Maxim was unsure, they would contact me via email for clarification. Quickbook software was employed to record our financial information. I found the system incredibly easy.

Describe their billing or cost structure.

Maxim charged us a fixed monthly fee, tailored to the amount of monthly work they performed on our behalf. In our ten years, we never adjusted the price.

How many resources from the firm's team worked with you, and what were their positions?

One person was assigned to us, with others in the communication loop to supervise as necessary. I don't know their position titles.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Their services were easy and affordable. In ten years, we never had an issue with the service. The measurable outcome was that we employed Maxim for ten years, until dissolution of our firm.

Describe their project management style, including communication tools and timeliness.

They had a very disciplined and predictable management style and were always on time. We communicated via email and it worked perfectly.

What did you find most impressive or unique about this company?

It was the first time I outsourced any of our core business functions. I only wish that I had done it ten years earlier. A god company is always impressive.

Are there any areas for improvement or something they could have done differently?

I wouldn't have them change a thing.

BACKGROUND

Introduce your business and what you do there.

Our company is DENTMASTERS, INC., we are a paintless dent removal company and we remove dents from cars. I’m the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxim Liberty, Inc.?

We needed a company that would handle our bookkeeping and accounts. Our accounts are not up to speed and we struggled to keep track of our accounts.

SOLUTION

What was the scope of their involvement?

Maxim Liberty, Inc. handles our accounting needs with QuickBooks online. Their team keeps records of our bills and takes care of our general accounting needs. 

We’ve contracted their services to maintain our balance sheets and keep our profits up to speed. Their team enters the data for us to help us in reconciliations for the seven bank accounts that we have.

What is the team composition?

We’re not sure how many people are on the team but we have a direct contact person from their end. Every inquiry and concerns go through one person.

How did you come to work with Maxim Liberty, Inc.?

We did our research and found the owner of the company. The owner was willing to meet with me face to face to discuss the matters. After that, we felt confident in their services and its benefits for our company so we went with them. Also, the pricing is very reasonable.

How much have you invested with them?

We’ve already invested roughly $6,000.

What is the status of this engagement?

The ongoing engagement started in January 2020. We love working with them and we're not going anytime soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We base their success on the looks of our QuickBooks online. Since we’ve been in business for almost 30 years now, we know how those would work and with them, it has been going extremely well. Also, we don’t have a metrics system to measure success but we base it on how clean and fast their work is.

How did Maxim Liberty, Inc. perform from a project management standpoint?

We collaborate with them through email and they’re always available whenever we need them. We regularly talk to them and it has become a routine part of our collaboration. Maxim Liberty, Inc. has been stellar in terms of communication and project management.

As a matter of fact, it even felt that we were the ones holding them back. When they politely ask us for more details, the team is very specific when asking about concerns. Overall, their communication skills are excellent. 

What did you find most impressive about them?

They are very polite, accommodating, and responsive. Maxim Liberty, Inc. is always available for us whenever we need them. They also get the job done immediately which is nice. 

Are there any areas they could improve?

There are no complaints that we could think of. They are a perfect fit for our business.

Do you have any advice for potential customers?

Just communicate with them. That was one of our main concerns before we started because of the time zone differences since they were in another country. Fortunately, we didn’t have any issues with that even with language barriers because it’s important to communicate with them clearly. 

BACKGROUND

Please describe your company and your position there.

I’m Danny Mizrahi, my company is GRSee and Contango IT, we have 45 people, 25 of them doing penetration testing and ethical hacking, since 2009. We are 1 of 200 Qualified Security Assessors, the hardest and highest level of cybersecurity certification, we’re only one of 22 World Lottery Auditors, so we do Caesar’s Palace, 888 Holdings, etc. Other clients include FICO, and a whole slew of tech companies

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxim Liberty, Inc.?

They've been great at bookkeeping services, did our year end auditing and income tax filings but can handle pretty much everything else remotely or virtually.

What were your goals for this project?

Being transparent to financial aspects.

SOLUTION

How did you select Maxim Liberty, Inc.?

A friend of mine referred them.

Describe the project in detail.

Could not be more proud of being part of it. Through ups and downs, through tax law changes, through our staff changes, through my craziness as a business owner, they've been able to deal with all of it.

What was the team composition?

They are recognized as Small Business Excellence Award for their ability to leverage best practices and deliver bookkeeping services.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The quality of their work is top of the line while also being very budget friendly and fair. Without a doubt, I confidently recommend this company.

How effective was the workflow between your team and theirs?

They're constantly growing and improving and have always been professional and competent.

Are there any areas for improvement?

None.

BACKGROUND

Introduce your business and what you do there.

I’m the founding principal of a medium-sized landscape architecture practice.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxim Liberty?

We had mixed experiences with other remote bookkeeping services that were spotty and too expensive. We were looking for a new bookkeeping partner.

SOLUTION

What was the scope of their involvement?

They do our standard QuickBooks bookkeeping. The team takes care of our invoicing, accounts payable, and accounts receivable.

What is the team composition?

I work with one bookkeeper and one bookkeeper supervisor.

How did you come to work with Maxim Liberty?

I was looking for an offshore partner online and came across them online. Their rates are quite reasonable and we decided to give them a try.

How much have you invested with them?

We spend around $1,000 per month.

What is the status of this engagement?

We started working together in May 2019, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The service has been great. Everyone assumes that any competent bookkeeper you hire will have accurate work, but that’s not always the case. Maxim Liberty is always very accurate. With our past bookkeeping companies, we had some invoices that weren’t getting sent out. That never happens now. They’re extremely responsive.

How did Maxim Liberty perform from a project management standpoint?

They always find time to be available for us. We’ve established a workflow and they understand it well. We haven’t had any issues yet.

What did you find most impressive about them?

We’re very pleased and lucky to have found them. They do the work and they don’t make any errors.

Are there any areas they could improve?

In the past, we had issues with communication since our contact had a heavy accent and I couldn’t understand them. Since then, they’ve assigned another account manager to us that doesn’t have as much of a heavy accent. That being said, their actual English communication is great.

Do you have any advice for potential customers?

My advice is to make sure you’re comfortable with the bookkeeper manager that you’re assigned.

BACKGROUND

Introduce your business and what you do there. 

I'm the owner and founder of Morris and Company. We do bookkeeping and financial management services for nonprofit organizations. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxim Liberty, Inc.? 

I needed additional bookkeeping support as my company grew. 

SOLUTION

What was the scope of their involvement?

Maxim Liberty, Inc. provides full-service bookkeeping. The specific tasks vary from client to client in terms of the different companies that we serve. They handle payables, receivables, and bank reconciliations. They track submission of credit card receipts and expense reports. I do the payroll myself but I suspect they would be equally competent. 

What is the team composition?

I have a project manager who oversees all the work they do for my clients. They provide two-and-a-half FTEs for my account.

How did you come to work with Maxim Liberty, Inc.? 

I’d hired someone else, and it went badly, so I was looking to hire someone local. I was searching through job listings from other bookkeeping firms to see how they were recruiting. I came upon Maxim Liberty, Inc.’s website. I thought I would try it out because their pricing was excellent.

How much have you invested with them?

Right now I spend $2,000 a month. I’ve been at that level for some time, so altogether the cost comes to about $30,000.

What is the status of this engagement? 

I don't remember exactly but I think we've been working together between three and three-and-a-half years. The engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The growth and success of my business is 100% due to their work. I'm sub-contracting out a vast quantity of work to them, and it just wouldn't be possible otherwise. I depend on Maxim Liberty, Inc. to an enormous degree. I'm so pleased with their work.

How did Maxim Liberty, Inc. perform from a project management standpoint? 

Their team is fantastic. I work daily with my program manager. He does a great job of keeping track of every loose end. He follows up with clients every couple of days to remind them and he's on top of things. We primarily communicate via email and Skype calls when necessary. 

What did you find most impressive about them? 

I most appreciate the quality of the work, the timeliness of the work, and especially the price, which can't be beaten. 

Are there any areas they could improve? 

I don't think so. They handle everything I've sent their way. 

Do you have any advice for potential customers?

Give some thought and consideration into how tasks are managed. We've designed a good system to manage the regularly recurring tasks every week or month. It allows us to be clear about who needs to do what on which tasks. That’s something we did proactively and it’s served us well.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Revolut

Describe what your company does in a single sentence.

Our company offers banking services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maxim Liberty to accomplish?

• Recording of all financial transactions
• Maintaining financial records
• Providing financial reports

SOLUTION

How did you find Maxim Liberty?

• Online Search
• Referral

Why did you select Maxim Liberty over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Maxim Liberty were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included recording all financial transactions, reconciling bank accounts, preparing financial reports, and maintaining financial records. The key deliverables included monthly financial statements, balance sheets and income statements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The results from the project were accurate and timely financial statements, improved financial record-keeping, and increased efficiency in financial management.

What was your primary form of communication with Maxim Liberty?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maxim Liberty's project management was excellent. They delivered all items on time and were always responsive to all our needs and concerns.

What did you find most impressive or unique about this company?

Their attention to detail and their willingness to go above and beyond to ensure the accuracy and completeness of financial records were most impressive about them.

Are there any areas for improvement or something Maxim Liberty could have done differently?

We cannot think of anything.

BACKGROUND

Please describe your company and position.

I am the Owner of Auto Titan

Describe what your company does in a single sentence.

Used Car Sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maxim Liberty to accomplish?

• Maintain our books, sales tax filings, and 1099 filings
• Assist in maintaining our Frazer DMS software as needed

SOLUTION

How did you find Maxim Liberty?

Online Search

Why did you select Maxim Liberty over others?

• High ratings
• Good value for cost

What was the size of Maxim Liberty’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

All bookkeeping

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Accurate books, quick response time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very responsive, accurate, and knowledgeable.

What was your primary form of communication with Maxim Liberty?

• Email
• Messaging App

What did you find most impressive or unique about this company?

They are like a partner. I've had three local accounting firms and all three failed miserably. Maxim has excelled.

Are there any areas for improvement or something Maxim Liberty could have done differently?

No issues at all

BACKGROUND

Please describe your company and position.

I am the President of Aisin Canada Inc

Describe what your company does in a single sentence.

Aisin manufactures a range of products for Toyota and Lexus models.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maxim Liberty to accomplish?

• We needed our financial data to be handled.
• Back office outsourcing which include accounting

SOLUTION

How did you find Maxim Liberty?

Online Search

Why did you select Maxim Liberty over others?

• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Maxim Liberty’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Maxim Liberty managed our accounting via QuickBook Online, including bill records and reconciliations for our bank accounts. We contracted their services to maintain balance sheets and keep profits up-to-date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our success is measured by our QuickBook online appearance, which has been going well for some years. We base success on clean and efficient work, rather than metrics. Maxim Liberty was able to help us achieve success through their updates on our financial data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were predictable, and they had disciplined and efficient management. They had the punctual habits, and our communication was via email, in which they presented no flaws.

What was your primary form of communication with Maxim Liberty?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They were quicker to update us, and always brought out our errors.

Are there any areas for improvement or something Maxim Liberty could have done differently?

No.