Massiv.

BACKGROUND

Please describe your company and position.

I am the Founder of "Heuristic Innovations" LLC

Describe what your company does in a single sentence.

To prevent vitamin D deficiency "Heuristic Innovations" company has designed the "SunDay" tool (Vitamin D & UV Tracker), which is simple and easy to use: 

• SunDay: Vitamin D & UV Tracker is on air by the link - https://apps.apple.com/am/app/sunday-vitamin-d-uv-tracker/id1133953409 
• Sunday Device: is in the development stage - sundaydevice.com

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massiv. Design to accomplish?

• Improve User Interface
• Improve User Expiriance
• Consulting to create new product

SOLUTION

How did you find Massiv. Design?

Referral

Why did you select Massiv. Design over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Massiv. Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

"Heuristic Innovations" company created "SunDay" tool to help peaple make sure that they are safe while being out in the Sun. Smart Timer helps to relax while enjoying a time outside, as we will notify about sunburn risks and receved Vitamin D from the sun. 
In the continuation of the app the "SunDay" device is in the development stage. We was in the pre-launch stage for the crowdfunding campaign in the end of 2020. Creative approaches of Massive design for improving User Interface, User Experience and product features were satisfied our team more than expected.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased number of subscribed customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was implemented in time due to professionals who love their work.

What was your primary form of communication with Massiv. Design?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Smart and Creative solutions. 
• Client oriented approaches.

Are there any areas for improvement or something Massiv. Design could have done differently?

Growth worldwide to share and receive multicultural experience.

BACKGROUND

Please describe your company and position.

I am the CTO of Intent.ai

Describe what your company does in a single sentence.

Big Data analytics company working with Telco data and building products based on that. Mainly in adtech and fintech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massiv. Design to accomplish?

• Rebuild design system and guideline
• Ongoing UI/UX design
• Various assets design

SOLUTION

How did you find Massiv. Design?

Other

Why did you select Massiv. Design over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Other

What was the size of Massiv. Design’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The whole UI/UX design part was revisited and brought to excellent shape. User research has been performed to understand the optimal experience. Ongoing design-related activities were performed in cooperation with the product managers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Feedback from customers
• Increased speed of development
• Cost saving

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were often asking for new things 1 day before they are needed and they were professional to deliver them on time upon urgency. As per regular requests, deliverables were on time and usually with more improvement suggestions coming from research.

What was your primary form of communication with Massiv. Design?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Gevorg and the team definitely; their professionalism, attitude, and communication are priceless to us.

Are there any areas for improvement or something Massiv. Design could have done differently?

I wish they had more colleagues because sometimes we have more load, I think this will be fixed.

BACKGROUND

Please describe your company and position.

I am the CEO of Borrow’d

Describe what your company does in a single sentence.

Borrow’d makes it easy for students to buy, sell, rent, or trade textbooks directly with other students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massiv. Design to accomplish?

• Refresh User Interface
• Improve User Experience
• Improve product with new features

SOLUTION

How did you find Massiv. Design?

Other

Why did you select Massiv. Design over others?

High ratings, Good value for cost, Company values aligned

What was the size of Massiv. Design’s team?

6-10 Employees

What was your primary form of communication with Massiv. Design?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Borrow’d mission is to build community through on campus sharing and our goal with this project was not only to update the UI to look cleaner and more modern, but also to add more features that promote community, and make it fun and rewarding to share things students need without reliance on third party marketplaces.

Our MVP was completed in the spring of 2015, and after over a half-decade, we wanted to refresh the brand, and build in exciting features users wanted and we knew the fun, yet professional approach Massiv brought to design was exactly what we needed.

Key deliverables:

1. Improved user login flow
2. Addition of social features
3. Improved messaging interface
4. Refreshed user profiles
5. E-learning features
6. User research
7. Wireframes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in user signups

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gev and his team at Massiv were extremely organized and Made my life easy by effectively managing the project for me. Deliverables we’re always on time, and if I needed revisions, Gev was always available to discuss my needs, even if it meant taking my calls late at night.

What did you find most impressive or unique about this company?

I found it refreshing and extremely impressive that Massiv. Design was able to make design changes quickly. Not only that, but Gev and his team treated my project like it was his own company, often offering ideas that improved upon ideas of my own. Loved our brainstorming sessions.

Are there any areas for improvement or something Massiv. Design could have done differently?

Only regret is not finding them sooner!

BACKGROUND

Please describe your company and your position there.

I am the CEO at Vision Millennium

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Massiv. Design?

As we embarked on building out our website, it became apparent that we needed to focus on user experience and user interface design to ensure that our platform was user-friendly and visually appealing. The goal was to create a website that would be easy to navigate and provide a seamless experience for our users. To achieve this, we sought out the help of UX/UI experts who could bring their expertise to the table and help us develop a cohesive design strategy that would meet our users' needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Massiv because of their impressive portfolio and affordable prices

Describe the project in detail and walk through the stages of the project.

The project had three stages: Discovery, wireframing and User interface design.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 team members. Project Manager, UI/UX designer and Company Owner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

By collaborating with these experts, we were able to acheieve a website that not only looks great but also provides an intuitive and engaging user experience. Their input has been invaluable to the success of our platform, and we are grateful for their contributions to the project.

How effective was the workflow between your team and theirs?

The Design Team was collaborative and enthusiastic about exploring our product. They offered valuable insights and were organized and respectful of our schedule, even accommodating rescheduled meetings.

What did you find most impressive or unique about this company?

I like how quick and east the communication was with the team. They are really on top of their game and know how to meet clients' needs.

Are there any areas for improvement or something they could have done differently?

Everything was perfect, will definitely rehire Massive again for future projects.

BACKGROUND

Please describe your company and your position there.

Hosteeva is a vacation rental management company. Hosteeva was born with the mission of revolutionizing how vacation rentals should be managed. We build technology that is focused on one thing: more rental income for our homeowners and a stress-free travel experience for their guests. I'm Co-Founder & Chief Product Officer at Hosteeva.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Massiv. Design?

To improve our booking processes, real-time availability updates, and automated guest communication, we partnered with Massiv. This collaboration led to the creation of a new and improved user experience, which was well-received by both hosts and guests, resulting in increased bookings and positive feedback.

SOLUTION

How did you select this vendor?

Since the inception of Massiv., we have had the pleasure of working with their team from the very start. It's worth noting that we have a long-standing relationship with the founder of Massiv.

Describe the project in detail and walk through the stages of the project.

Their team furnished us with research documents detailing the project and competitor analysis, and also aided us in identifying and targeting our users. We commenced by identifying the primary challenges and worked towards simplifying our product for better usability. From sketching to designing micro-interactions, we underwent the entire process with the assistance of the Massiv team, who took into account every feedback point we raised, making the experience even more enriching.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with the founder Gev and with Mid UI/UX designer Lilit.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Although we continue to work with them, it's worth noting that numerous updates have already been implemented, resulting in the growth of our product and the resolution of many long-standing issues.

How effective was the workflow between your team and theirs?

They were flexible with the feedback that we gave them. They were really approachable and polite in providing us with services. The team was professional and gave us a clear overview of what they were going to do for us. Our feedback was well-received as they were open to being flexible and accommodating.

The team was approachable and provided us with polite and courteous services, while also demonstrating a high level of professionalism by giving us a comprehensive overview of their plans and approach to meeting our needs.

What did you find most impressive or unique about this company?

They had an excellent understanding of our requirements and were able to anticipate our needs, even when we were unsure of what we wanted. Additionally, their ability to provide sound advice on product improvements was impressive.

Are there any areas for improvement or something they could have done differently?

None in particular. They are excellent professionals, with a lot of capacity and creativity. They quickly understand the requirements and challenges posed.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of a financial services company.

Describe what your company does in a single sentence.

POS and Merchant Providing company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massiv. Design to accomplish?

• Branding
• Unique Website design
• Flexible UI

SOLUTION

How did you find Massiv. Design?

Referral

Why did you select Massiv. Design over others?

• Good value for cost
• Referred to me

How many teammates from Massiv. Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes:

• creating distinctive logos and user-friendly website designs
• formulating a cohesive brand strategy to align with company goals
• developing targeted digital marketing and social media campaigns to enhance online presence and engagement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to impressive results, with our brand becoming much more popular and a faster process for welcoming new customers, showing we're working more efficiently and effectively. Over the long term, we've seen continuous progress, especially in California. Our success stands out in the industry, as we're now earning three times more from each client compared to typical industry results, which really sets us apart from our competitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was generally effective, though there were some delays in delivery, partly due to our own actions. They were responsive to our needs and worked collaboratively to address challenges, keeping the project on track.

What was your primary form of communication with Massiv. Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their remarkable creativity and the comprehensive market research they conducted before proposing solutions. Their innovative approach, combined with a deep understanding of market dynamics, led to uniquely tailored and effective strategies for our project.

Are there any areas for improvement or something Massiv. Design could have done differently?

While there might be room for minor improvements or alternative approaches, I firmly believe that Massiv Design did their utmost to deliver a product that is both fully acceptable and competitive. Their dedication to excellence was evident, and any potential areas for enhancement were overshadowed by the overall quality of their work.

BACKGROUND

Please describe your company and position.

I am an executive of a software company 

Describe what your company does in a single sentence.

We help businesses to ship their freight without paying brokerage fees.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massiv. Design to accomplish?

• Design one of our customer facing products

SOLUTION

How did you find Massiv. Design?

• Referral

Why did you select Massiv. Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Massiv. Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Take our initial mock and make it a more intuitive UX. After that make a consumer-grade UI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They helped us to build an intuitive design so that our customers aren't confused using the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time.

What was your primary form of communication with Massiv. Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are flexible and easy to work with.

Are there any areas for improvement or something Massiv. Design could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Head of Online Sales of Food Depot

Describe what your company does in a single sentence.

Our Company is a relatively big size company based in Armenia, we have looked at a lot of places to find a suitable partner for our digital platform requirements and eventually chose massive.design to start our projects. 
All I can say is that we have no regrets as they are a vibrant team of young and very well-educated individuals, they are one step ahead of us and give us the utmost required out-of-the-box thinking edge in terms of branding, digital platform, and PR campaigns that we need to stay relevant in the current world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massiv. Design to accomplish?

• Branding
• Digital platform
• PR campaigns

SOLUTION

How did you find Massiv. Design?

Referral

Why did you select Massiv. Design over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Massiv. Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company is a relatively old-school company that required a total shakedown in terms of business perspective and to re-define its place in the new world of digital media, therefore we needed a team who best knew how to use the utmost potential that we have missed by not transmitting our business infrastructure, they are no just another web developers, but a company that assist you to transmit and grow in long term in all digital aspects a business is required.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased our brand recognition, especially among the younger generation's potential customer base 
2. easier communication between different departments of the company 
3. Enhanced control over the sales procedure

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the deadlines were met accordingly.

What was your primary form of communication with Massiv. Design?

Email or Messaging App

What did you find most impressive or unique about this company?

1. Easy to communicate, 
2. Understanding the dept of our needs 
3. Working tirelessly to met our narrow deadlines

Are there any areas for improvement or something Massiv. Design could have done differently?

Maybe all they need is time so they will become a household name in very short future

BACKGROUND

Please describe your company and your position there.

I'm a co-founder and we planned to open a gym in our city.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Massiv. Design?

We asked to make a cute website for our athletes that will be easy to know our news tread and be able to buy a membership and check the availability of our trainers.

SOLUTION

How did you select this vendor and what were the deciding factors?

we got recommendations from our friends and read about this company a lot of positives on a WEB.

Describe the project in detail and walk through the stages of the project.

currently, our project is still in progress. But I can already say that experience I got on a start looks like these guys are experts in their work. they help us with different doubts about how to resolve each design problem.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the founder and 2 designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We don't have any site and now we have it :) also, the subscription process implements so easily that our customers can buy it in 3 clicks.

How effective was the workflow between your team and theirs?

We spend 1-2 hours each day on a start to make a design skeleton. And after this start, we got a vision and the current work is completed in a few hours a week as we got some corrections

What did you find most impressive or unique about this company?

They execute well-structured work stages. easy communication Also, we got User Testing from https://www.usertesting.com/ And results were very impressive

Are there any areas for improvement or something they could have done differently?

not sure I meet some

BACKGROUND

Introduce your business and what you do there.

I'm the owner of TheProperties, a real estate services platform. We deal with property sales, renovation, and insurance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Massiv. Design?

They provided web design and content creation services.

SOLUTION

What was the scope of their involvement?

Massiv. Design has taken care of web design and branding tasks for us. We've begun the process by describing our idea so they can start designing and building everything from scratch. Moreover, they've come up with ideas for the logos, designs, and the website's content.

What is the team composition?

We mainly work with Sulkhanyan (Founder).

How did you come to work with Massiv. Design?

A programmer referred them to us.

How much have you invested with them?

So far, we've spent around $6,000 with them.

What is the status of this engagement?

We started working together in January 2021, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm delighted with Massiv. Design's work and everyone who sees it is impressed and gives positive comments on it.

How did Massiv. Design perform from a project management standpoint?

Massiv. Design's project manager is amazing and intelligent. I don't have to keep on explaining things to them because they understand my needs and bring creative insight for solutions. Regarding communication, we use WhatsApp and Zoom meetings.

What did you find most impressive about them?

Massiv. Design's team is friendly, reliable, and always helping and working with me on things that are not even part of their scope of work.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Any advice for potential customers?

It's important to trust them.