Contact Maru CRM
Get a custom proposalHelping Scottish SME reduce their admin overheads
- CRM strategy and implementation — the right system, properly set up, actually used
- VoIP and Mobile built around your CRM, not bolted on afterwards
- Workflow automation that removes friction and returns hours to your week
- The savings to fund it.. found inside your existing budget
I'm not a faceless vendor. I'm a "one conversation at a time" kind of person, I engage and work with you as your strategy develops, one step at a time.
If something's nagging at you about what you're paying or how your team is working — let's talk. The conversation costs nothing and might be the most profitable hour of your quarter.
Top Three Tips
- Manage Your Fear: Change is terrifying, so start by finding something you can live with and begin from there. Things you already use in everyday life — managed diaries, contacts, task lists — translate beautifully into a basic CRM. You'll be pleasantly surprised how much you can achieve without straying too far from your comfort zone once you start thinking laterally.
- Lose the Spreadsheets: Marketing, pipeline management, customer onboarding, invoicing, payments and support can all be managed from one app, with everything in a combined dashboard — seamlessly integrated with the other systems you already use. Don't change what you do. Just change the format, and who can collaborate on it.
- Start Now: You don't need a long-term plan. You don't need disruption. You need one small action, taken today. Pick the single biggest time drain in your week and let's fix that first. Everything else follows.
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Min project size
Undisclosed
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Hourly rate
$100 - $149 / hr
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Employees
Freelancer
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Year founded
Founded 2025
Service Lines
Select Focus Area
- CRM Functions
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- CRM Customer Support
- 25%
- Other CRM focus
- 25%
- Sales automation
- 20%
- CRM Solutions
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- Zoho CRM
- 65%
- Other CRM
- 30%
- Unified Communications
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- Other messaging & collaboration
- 70%
- Zoho Workplace Consulting & Implementation
- 30%
Industries
No Industries have been added yet…
Clients
- Small Business (<$10M)
- 100%
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Our Story
My career began in hospitality, managing back-office operations, before moving into banking as a billing analyst, then into technology. I entered the commercial sector in 1998, spending the past 15 years in senior management focused on commercial operations.
I’ve now brought that experience home — literally. Today I help Scottish SMEs implement CRM and workflow automation that removes admin and pays for itself.
Maru (丸) means wholeness: seeing the complete picture. That’s what I do.
Contact Maru CRM
If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.
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