Marsa

BACKGROUND

Please describe your company and your position there.

My company is an smart diagnostic AI-driven solution and machine predictive maintenance systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Marsa?

Google Cloud, Azure, AWS cloud infrastructure design, setup, load testing, monitoring, logging, security hardening, high availability engineering & cost control.

SOLUTION

How did you select this vendor and what were the deciding factors?

High competence of engineers DevOps plan 24/7 monitoring and response Knowledge across multiple architecture and clouds

Describe the project in detail and walk through the stages of the project.

First, we had a call with Cloud Lead and Cloud Architect to present our needs and our design. They studied and came back with a plan and recommendations. Second, we started with Azure implementation for a client: They set-up the system, CI/CD, performed load testing, security checks and are currently in charge of the ops. Third: We setup our own development, testing & staging and production on AWS.

How many resources from the vendor's team worked with you, and what were their positions?

• VP Cloud MSP x1
• Lead Cloud Engineer x1
• Cloud Architect x1
• Intermediate Engineer x1
• Cloud Engineer x1

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

1. DevOps plan with responsibilty matrix
2. Fast on-time setup
3. Effective communication with my clients and my Dev team Quick response

How effective was the workflow between your team and theirs?

Marsa team is available to join on my team's standups as well as on-call for any issue. Excellent ticketing system, Slack channel and mobile line for on call.

What did you find most impressive or unique about this company?

Their quick responses and 'round the clock service support is amazing! DevOps plan to synch infrastructure upgrades with growing clientelle base and marketing needs.

Are there any areas for improvement or something they could have done differently?

I honestly can't think of anything. No.