Mantoria

BACKGROUND

Please describe your company and position.

I am the Managing Director of HORSCH CANADA INC

Describe what your company does in a single sentence.

We import and service farm equipment, parts and accessories from the USA and Germany. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mantoria to accomplish?

• Transporting equipment, parts and accessories
• Custom brokerage
• Consulting

SOLUTION

How did you find Mantoria?

Referral

Why did you select Mantoria over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Expertise

How many teammates from Mantoria were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have worked with several brokers in the past and found the right turn-key partner in Mantoria. We import Farm equipment from Europe and the USA, and our business is highly seasonal. If a corn planter doesn’t make it for the spring season, we are done for a year. The Mantoria team has taken this challenge seriously and found solutions where others would have given up and found excuses. I appreciate the personal touch of my contacts and their positive and solution-oriented attitude. Our Canadian business started growing rapidly in 2021 and 2022 exactly when the pandemic hit and a boat got stuck in the Suez Canal, and without a partner that could handle the extra work and have the right contacts we would have lost a big momentum. Succeeding in business often depends on how you surround yourself. Thank you to the Mantoria team!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seasonal deliveries in time and special RORO projects

Solution finding when bridge colapse in Baltimore

Helps on complex custom situations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Constant and active communication

Super quick escalation

What was your primary form of communication with Mantoria?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mantoria's personal touch and high expertise for special projects stand out.

Are there any areas for improvement or something Mantoria could have done differently?

None to my knowledge... Just continue being the best!