Mantoria

BACKGROUND

Please describe your company and position.

I am the Managing Director of HORSCH CANADA INC

Describe what your company does in a single sentence.

We import and service farm equipment, parts and accessories from the USA and Germany. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mantoria to accomplish?

• Transporting equipment, parts and accessories
• Custom brokerage
• Consulting

SOLUTION

How did you find Mantoria?

Referral

Why did you select Mantoria over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Expertise

How many teammates from Mantoria were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have worked with several brokers in the past and found the right turn-key partner in Mantoria. We import Farm equipment from Europe and the USA, and our business is highly seasonal. If a corn planter doesn’t make it for the spring season, we are done for a year. The Mantoria team has taken this challenge seriously and found solutions where others would have given up and found excuses. I appreciate the personal touch of my contacts and their positive and solution-oriented attitude. Our Canadian business started growing rapidly in 2021 and 2022 exactly when the pandemic hit and a boat got stuck in the Suez Canal, and without a partner that could handle the extra work and have the right contacts we would have lost a big momentum. Succeeding in business often depends on how you surround yourself. Thank you to the Mantoria team!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seasonal deliveries in time and special RORO projects

Solution finding when bridge colapse in Baltimore

Helps on complex custom situations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Constant and active communication

Super quick escalation

What was your primary form of communication with Mantoria?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mantoria's personal touch and high expertise for special projects stand out.

Are there any areas for improvement or something Mantoria could have done differently?

None to my knowledge... Just continue being the best!

BACKGROUND

Introduce your business and what you do there.

I'm the president of Tompkins Canada Inc., a manufacturing company. We're a leading supplier of hydraulic adapters and related products, offering ISO-certified solutions that meet or exceed industry standards with a focus on quality and customer service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mantoria?

We needed help reducing costs and improving the visibility of our shipments.

SOLUTION

What was the scope of their involvement?

Mantoria has helped us with FCL shipments from China. The team also handles shipment tracking, documentation, and customs clearance. I like that they're vertically integrated into all aspects of our shipment process.

What is the team composition?

We've worked with 2–5 teammates from Mantoria.

How did you come to work with Mantoria?

We found them through a salesperson. We chose them because they were a great culture fit and their company values aligned with ours.

How much have you invested with them?

We've spent around $10,000–$50,000.

What is the status of this engagement?

We started working together in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mantoria has reduced our monthly spending on shipments from China by 10%.

How did Mantoria perform from a project management standpoint?

We've built a great relationship with Mantoria at all touchpoints. The team members are very consistent with delivering their work, and they really take the time to understand our business. Mantoria delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their team members know their stuff.

Are there any areas they could improve?

I can't think of anything for now.

BACKGROUND

Introduce your business and what you do there.

I’m the transport manager and administrative assistant at Starview Packaging Machinery, Inc., a manufacturer of packaging machinery and custom-made tooling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mantoria to accomplish for Starview Packaging Machinery?

We needed help transporting big machinery across Canada and the US.

SOLUTION

What was the scope of their involvement?

Their customer service representatives always provide us with delivery ETAs and status updates.

What is the team composition?

We work with 2–5 members of Mantoria’s team.

How did you come to work with Mantoria?

A friend referred Mantoria to us. We chose them over other options because they were close to our geographic location, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working together in January 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mantoria provides us with quick response times with rates, booking of the trucks, and sending bills of lading.

How did Mantoria perform from a project management standpoint?

We communicate with Mantoria via email and messaging apps.

What did you find most impressive about them?

Mantoria’s friendly service is impressive.

Are there any areas they could improve?

There’s nothing they need to improve.