Make Us Care Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.7
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Timely Delivery and Budget Adherence

The company has been commended for delivering projects on time and within budget, ensuring client satisfaction and successful project outcomes.
Excellent Communication Skills

Clear and effective communication is a recurring theme in client feedback, with Make Us Care being praised for their ability to understand and articulate client visions, facilitating a smooth workflow.
Minor Improvement Areas

Some clients mentioned minor areas for improvement, such as more face-to-face interaction and better understanding of specific product categories, but these did not significantly impact overall satisfaction.
Proactive and Flexible Approach

Make Us Care is recognized for their proactive approach, adapting to client needs and providing flexible solutions that go beyond initial expectations.
Successful Client Engagements

Clients have reported successful outcomes from engagements, including improved brand perceptions, increased customer engagement, and effective marketing strategies.
Impressive Creativity and Innovation

Make Us Care is noted for their creativity, bringing fresh and innovative ideas to the table. Clients appreciate their ability to think outside the box and deliver unique solutions.

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Make Us Care Reviews

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Advertising Branding Video Production
Other advertising Corporate identity Stop Motion Animation
Confidential
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They were always on time, quick, and receptive to feedback."

May 2, 2024

Head of Marketing, Nuby

James Russell-Watson

Other industries
East Boldon, England
11-50 Employees
Online Review
Verified

Make Us Care provides ongoing branding services for a baby accessories company. The team is responsible for creating a new brand identity, lifestyle imagery, and other campaign assets.

Make Us Care has met all campaign KPI metrics, and they've gained stakeholder approval and positive responses from customers. Their timely responses and excellent project management style has impressed the client. Moreover, their approach to the project aligns with the client's brand.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Nuby

Describe what your company does in a single sentence.

Baby accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make Us Care to accomplish?

New omnichannel brand ID
New lifestyle photography solution
Campaign assets

SOLUTION

How did you find Make Us Care?

Connected via LinkedIn

Why did you select Make Us Care over others?

Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Make Us Care were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand ID evolution, lifestyle imagery and campaign assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Stakeholder approval, campaign KPIs, retailer feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time, quick, and receptive to feedback.

What was your primary form of communication with Make Us Care?

Virtual Meeting

What did you find most impressive or unique about this company?

Callum has built his business around the premise of emotional connection with consumers and this aligned perfectly with us a a brand.

Are there any areas for improvement or something Make Us Care could have done differently?

Not much at all, I guess we'd value a little more in person face-to-face time with them, but we are also not geographically close so that's understandable.

RATINGS

5.0

"Brilliant. As a team, we all love working with Make Us Care."

Branding Video Production
Aerial & Drone Videography & Photography Brand messaging Brand strategy Naming Product branding Motion Graphics Branded Video Production
$50,000 to $199,999
Jan. 2024 - Jan. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their personalized approach was unique."

Feb 18, 2025

Director of Strategic Solutions, Cifas

Lloyd Emmerson

Financial services
London, England
51-200 Employees
Online Review
Verified

Make Us Care provided branding, naming, and video production for an economic crime company. The team conducted brand, customer, and market research and created a brand strategy, a name, and a promotional video.

Thanks to Make Us Care's work, the client received the requested branding guidelines and promotional video. The team managed the project excellently and consistently met the client's needs throughout the engagement. Moreover, Make Us Care's personalized approach was a hallmark of their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Strategic Solutions of Cifas

Describe what your company does in a single sentence.

Defend the UK against economic crime

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make Us Care to accomplish?

Develop a brand strategy
Develop a product name
Develop a promotional video

SOLUTION

How did you find Make Us Care?

Online Search

Why did you select Make Us Care over others?

Pricing fit our budget
Great culture fit

How many teammates from Make Us Care were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conduct detailed brand, leadership, customer and market research.

Create brand strategy, positioning and stories.

Develop visual branding, guidelines and branded examples.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finished branding guidelines and promotional video

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellently project managed and always delivered our needs

What was your primary form of communication with Make Us Care?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their personalized approach was unique.

Are there any areas for improvement or something Make Us Care could have done differently?

None

RATINGS

5.0

Web Development
Brand messaging Product branding
Less than $10,000
Aug. - Sep. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The communication from Make Us Care was great from start to finish."

Sep 28, 2023

Director, Recruitment Company

Anonymous

Business services
Crawley, England
1-10 Employees
Online Review
Verified

Make Us Care developed a new website for a recruitment company. They also connected the website to the client's CRM system, allowing for contact forms and job vacancy pages.

Make Us Care delivered a great website the client was satisfied with. Throughout the project, the team offered outstanding communication; they were quick to respond to questions and willing to make adjustments as needed. Moreover, they were very knowledgeable and completed the project on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a business services company

Describe what your company does in a single sentence.

We are a specialist recruitment company for the UK's infrastructure sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make Us Care to accomplish?

Website Development

SOLUTION

How did you find Make Us Care?

Referral

Why did you select Make Us Care over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Make Us Care created us a brand new website including linking it to our CRM for the contact us form and job vacancies pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a great new website which we could not be happier with, the communication throughout the process was second to none.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication from Make Us Care was great from start to finish, they were quick to respond to any queries and to make any adjustments and completed the project on time.

What was your primary form of communication with Make Us Care?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Communication and knowledge

Are there any areas for improvement or something Make Us Care could have done differently?

N/A

RATINGS

5.0

Branding
$10,000 to $49,999
May 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very responsive and communicative."

Feb 2, 2023

Director, Tableware Retailer

Steve Hill

Retail
London, England
1-10 Employees
Online Review

Make Us Care provided branding services for a tableware retailer. Aiming to connect with the target market, they conducted market research and developed a logo design, brand name, visuals, and stories.

Make Us Care's outputs garnered positive remarks from the client. The team followed timelines, and the quality of work exceeded expectations. By conducting virtual meetings and email sessions, they led a collaborative workflow. Make Us Care was hardworking and goal-driven.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of retailer creating a new brand for tableware retail

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Make Us Care, and what were your goals?

New brand. Goals were to research target market and identify brand and messaging that would connect with them

SOLUTION

How did you select this vendor?

Found on Clutch, then spoke to various agencies. Make us Care were the most responsive and understood our goals very quickly. They were able to demonstrate that they understood what we wanted.

Describe the scope of their work in detail, including any steps and the final deliverables.

Customer and market research and analysis
Brand name choice
Logo development
Tone of Voice document
Brand visuals
Brand stories

How many people from the vendor's team worked with you, and what were their positions?

Four.

Director
Project Manager
Copywriter
Graphic designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are extremely pleased with what has been produced and the quality. It exceeded our expectations and was delivered on time.

Describe their project management style, including communication tools and timeliness.

They were very responsive and communicative by email and meetings online.

What did you find most impressive or unique about this company?

The desire to perfect the brand product and the willingness to make it better and better until everyone was happy really surprised us. They were target and goal driven and kept working on it until we were all thought we'd got there.

Are there any areas for improvement or something they could have done differently?

Nothing in particular stands out

RATINGS

5.0

Branding
$10,000 to $49,999
Jan. - June 2022

4.5

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"They were willing to go the extra mile to assist us as we are a small team."

Nov 10, 2022

Marketing Manager, Seraphim Space

Leah Martin

Financial services
United Kingdom
11-50 Employees
Online Review
Verified

A venture capital firm hired Make Us Care to rebrand their business. The team interviewed key stakeholders and performed competitor analysis. From there, they worked on the client's brand, logo, and messaging.

The project was successful, and stakeholders were happy with the company's new branding; it was well-received in their industry. Make Us Care did a great job. They facilitated weekly meetings and followed a clear plan for their deliverables. They were committed to understanding the client's ethos.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Marketing Manager at Seraphim

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Make Us Care, and what were your goals?

We hired them to re rand our company and website. It was a short time frame. We wanted to change the look and feel of our brand and logo and our outline our company messgaing.

SOLUTION

How did you select this vendor?

We looked at 4 companies and got them to pitch

Describe the scope of their work in detail, including any steps and the final deliverables.

They spoke to me and the partners and then spoke to our key stakeholders. They performed competitor analysis and found out our brand story and vision.

How many people from the vendor's team worked with you, and what were their positions?

4 people. Founder, manager, copy writer, Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a success and we are very happy with the look and feel of our new brand. The new logo and brand has been well received in the industry.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings and followed a plan for deliverables.

What did you find most impressive or unique about this company?

The commitment to understanding our ethos and excitement and creativity when creating the brand. They were willing to go the extra mile to assist us as we are a small team.

Are there any areas for improvement or something they could have done differently?

RATINGS

4.5

Advertising
$10,000 to $49,999
July 2021

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"Their commitment to getting things over the line in a short space of time was impressive."

Dec 9, 2021

Head of Marketing, Koru Kids

Laura Scoffin

Other industries
London, England
51-200 Employees
Online Review
Verified

A childcare company partnered with Make Us Care in order to help in producing a shoot, design assets, and launch their new campaign with the goal of hiring more staff.

The vendor is still working with the company on the project and any specific metrics are still unavailable. However, the company was impressed with the Make Us Care team's dedication to delivering all their requirements even when working with short timelines.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Marketing at Koru Kids. We help busy families find awesome childcare.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Make Us Care?

Make Us Care helped us to recruit some brilliant new after school nannies over the summer, coming up with an idea, producing a shoot, designing assets and launching our new campaign.

SOLUTION

How did you select this vendor?

We had worked with Callum before, and we trusted his vision and ability to get things done.

Describe the scope of their work in detail.

Idea generation, production, creation of assets in both digital and above the line.

What was the team composition?

Callum and Alexandria.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're still working on results.

How effective was the workflow between your team and theirs?

Great.

What did you find most impressive about this company?

Their commitment to getting things over the line in a short space of time was impressive.

Is there any area for improvement or anything that could have been done differently?

Slack use would be great. More access to creative talent would also be great.

RATINGS

5.0

Social Media Marketing
Less than $10,000
September 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were understanding, collaborative, and brought great ideas to the table."

Oct 26, 2021

Co-Founder, Tally Market

Jules Robertson

Business services
London, England
1-10 Employees
Online Review
Verified

An office space provider collaborated with Make Us Care for advertising and marketing services. The team managed the client's Google Display Network (GDN) ads using their brand guidelines.

Thanks to Make Us Care's efforts, the project's outcomes were excellent. The team easily worked through a tight deadline. Moreover, their workflow was exceptionally seamless and smooth-sailing.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Tally Market - enabling teams to easily book private offices, meeting rooms and hot desks on-demand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Make Us Care?

we needed GDN ads made up asap using our brand guidelines for retargeting on google.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had used them previously when working at another company and loved their work and to deal with. They got us!

Describe the project in detail and walk through the stages of the project.

After a quick call to describe what we wanted, they got to work with the production of the assets. All ready within 24 hours!

How many resources from the vendor's team worked with you, and what were their positions?

2 - owner and designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Still, in use and results, TBC but initial results look good!

How effective was the workflow between your team and theirs?

Exceptionally easy!

What did you find most impressive or unique about this company?

They just got us and worked to a tight deadline. They were understanding, collaborative, and brought great ideas to the table.

Are there any areas for improvement or something they could have done differently?

n/a

RATINGS

5.0

Showing 11-17 of 17 Reviews

Premier Verified means Clutch independently confirmed Make Us Care is a legally registered business,
has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 16 verified client reviews averaging 4.9 stars.

Learn More

Verified Client Reviews: 16

Overall Review Rating: 4.9

Source: Clutch

Last Updated: October 28, 2026

Business Entity

Business Entity Name	Make Us Care Group Ltd
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	July 9, 2021
Status	Active
Last Updated	October 9, 2022
ID	13504476

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (3)

Southwark St London, England SE1

2 - 5

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Rosa Schmidt

Make Us Care

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Callum Murphy

Prima Cheese

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Ernest Opoku

Make Us Care

Creating brands people care about.

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Reviews

Make Us Care Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Timely Delivery and Budget Adherence

Excellent Communication Skills

Minor Improvement Areas

Proactive and Flexible Approach

Successful Client Engagements

Impressive Creativity and Innovation

Reviews mentioning:

Make Us Care Reviews

Branding Services for Baby Accessories Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding, Naming & Video Production for Economic Crime Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & CRM System Integration for Recruitment Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding for Tableware Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Rebranding & Logo Update for Venture Capital Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Summer Supply Campaign for Childcare Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Advertising & Marketing for Office Space Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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