Lunis Design Lab

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Hira, a boutique technical recruiting consultancy. We help early-stage and scaling startups in Europe hire for critical engineering, product, and go-to-market (GTM) roles by building tailored recruitment processes and ensuring team alignment before sourcing candidates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lunis Design Lab?

We needed help with our SaaS applications. We hired Lunis Design Lab to redesign our apps, improve our current flows, and enhance our design systems.

SOLUTION

What was the scope of their involvement?

Lunis Design Lab worked on our SaaS applications and those of other clients we had, such as Awin, Merck, and Saudi Airlines. The team delivered UI mock-ups, user flows, and finalized design systems. They also provided UX design and consulting services.

What is the team composition?

We worked with one teammate from Lunis Design Lab.

How did you come to work with Lunis Design Lab?

I worked with the founder of Lunis Design Lab long before he opened the company.

What is the status of this engagement?

We worked with them from April–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Lunis Design Lab’s work resulted in a better UX, which led to overall improved user satisfaction and revenue. We also saw faster onboarding and received positive stakeholder feedback.

How did Lunis Design Lab perform from a project management standpoint?

Lunis Design Lab delivered on time and sometimes way before the deadlines. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their communication was very smooth. They offered multiple options to understand which designs would work best. Overall, they delivered quality designs.

Are there any areas they could improve?

There was nothing they needed to improve.