Louve Marketing

BACKGROUND

Please describe your company and position.

I am the Office Manager of Northshore Endocrinology & Diabetes

Describe what your company does in a single sentence.

Our company is a direct care endocrinology practice focusing on helping patient get to the root cause of their issues.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Louve Marketing to accomplish?

• Expand our social media presence
• Help us to acquire more patients

SOLUTION

How did you find Louve Marketing?

Online Search

Why did you select Louve Marketing over others?

• Company values aligned
• Other

How many teammates from Louve Marketing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Louve Marketing manages our social media presence, primarily through Facebook. They create and schedule regular posts to highlight our direct care practice, share educational content, and promote patient engagement. Their team handles content planning, copywriting, and graphic design, and they provide feedback and updates to ensure our messaging stays on brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our measurable outcomes that demonstrate the progress is our accumulation of more new patients that previously, more page views, followers, and engagement on our posts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently deliver content on time and are proactive about scheduling and communication. Janah is responsive, organized, and always quick to adjust if we need changes or have last-minute updates. It’s been a smooth and dependable partnership.

What was your primary form of communication with Louve Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their personal touch and genuine investment in our success. Janah takes the time to understand our practice, our patients, and our voice, which makes every post feel authentic and aligned with our mission. Their combination of creativity, consistency, and care really sets them apart.

Are there any areas for improvement or something Louve Marketing could have done differently?

We’ve had a great experience overall and don’t have any major suggestions. If anything, we’d just say to keep up the great communication and creative ideas—they’ve really helped us stay consistent and on-brand.