Innovative digital solutions with positive impact!
Welcome to Lil Horse. We are a one-stop service solution that empowers businesses for positive impact with innovative digital solutions. Our team of experts specializes in branding, multimedia design, marketing, web development, and software development. We believe in the power of technology to drive positive change and to use it to help businesses make a meaningful impact.
We go beyond just creating brands that have an impact. We are a design, marketing, and development agency built on the sole principle of doing as much as possible as a team to serve business owners better and help them scale their businesses consistently and effectively. Our comprehensive service for your business will successfully generate increased revenue and scalable systems.
We begin with a deep brand analysis to understand your value offer, core values, vision, and mission. Next, our comprehensive market research allows us to understand your target audience, buyer persona, and communication channels for effective outreach. Based on this, we create a multi-platform strategy to maximize your reach and generate leads, bringing traffic to your funnel and eventually turning it into conversions. Our execution includes creating copy, content, code, and campaigns on each platform, optimizing it for ad spend budget and scale it accordingly. In addition, we provide monthly reports and metrics to analyze results obtained from the campaign strategy and execution, constantly modifying and optimizing to achieve better results each month.
As collaborators, we offer branding and marketing consulting to support your business goals. As a result, we keep your CPL, CPC, CPM, and CPA as low as possible while keeping your ROAS, ROI, and LTV as high as possible. With Lil Horse, let's get started and take your brand and business exactly where you want it to be.
Let us empower your business for positive impact with innovative digital solutions!
Lil Horse is noted for providing good value for cost, with clients highlighting their affordable pricing and budget alignment. Many reviews emphasize the company's responsiveness and timely delivery, contributing to overall satisfaction without specific project cost details.
Clients praise Lil Horse's technical skills, particularly in developing systems like TMS, SEO strategies, and user interfaces. Their technical solutions often enhance operational efficiency and customer experience.
Positive Cultural Fit
Clients frequently mention Lil Horse as a great cultural fit, aligning well with their company values and fostering a positive working environment.
Attention to Detail and Quality
Lil Horse's attention to detail and commitment to high-quality deliverables are frequently highlighted by clients, contributing to successful project outcomes and client satisfaction.
Effective Project Management
Lil Horse consistently delivers projects on time and exceeds expectations. Clients appreciate their organized approach, using tools like Slack, Zoom, and Monday.com to manage tasks effectively, ensuring smooth communication and timely delivery.
Areas for Improvement in Communication Channels
While generally communicative, one client suggested exploring faster communication channels like WhatsApp to further enhance responsiveness, indicating room for improvement in certain aspects of communication.
Strong Client Relationships
Clients feel Lil Horse becomes a part of their team, fostering strong relationships and aligning closely with client values. This collaboration extends beyond project completion, indicating a deep commitment to client success.
Facebook & Instagram Account Management for Food Company
Pay Per ClickSocial Media Marketing
$10,000 to $49,999
Feb. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
“They were proactive and great listeners — they handled criticisms well.”
Mar 24, 2022
Former Marketing Manager, Nustef Baking Ltd
Anonymous
Other industries
Ontario, Canada
51-200 Employees
Phone Interview
Lil Horse Inc. provided social media management services for a food company. Their work involved creating social media content such as animated videos, graphics, and copy on Facebook and Instagram.
The company was pleased with Lil Horse Inc.’s ability to take feedback from them and use that to improve their services. They ended up gaining plenty of video views on social media; one of their brands also gained more than 500 new followers. The team was also responsive, on time, and on budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I was the former marketing manager at Nustef Baking, a company based in Canada. I reported directly to the CEO.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Lil Horse Inc.?
We hired Lil Horse for their social media marketing services.
SOLUTION
What was the scope of their involvement?
Lil Horse was in charge of our social media accounts, and their responsibilities included content creation on Facebook and Instagram. The content they’d created included animated videos, designs, and copy.
To ensure that the creative assets were aligned with our company strategy and various brands, we conducted weekly meetings with their team. After each campaign, they also worked to provide us with metrics focused on our campaigns.
I also used their services to fix a problem that our previous agency left us with; we couldn’t access our Facebook Manager account, so the Lil Horse team contacted Facebook directly to save the account.
What is the team composition?
I worked with three people from their team. My main point of contact was Monica (CMO).
How did you come to work with Lil Horse Inc.?
I went to Upwork to search for social media agencies, and that was where I found Lil Horse.
How much have you invested with them?
By the time I left the company, we’d spent around $25,000 CAD (approximately $20,000 USD).
What is the status of this engagement?
We started working with them in February 2021, and they’re still engaged with my former company.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our engagement didn’t start well since Lil Horse needed to acquire more skills in the beginning. However, it was amazing how they considered every feedback we gave them. As a result, we gained some positive results. The video they’d created had a high number of views. Meanwhile, one of our brands’ social media account gained at least 500 more followers. Overall, we were 100% satisfied with their work.
How did Lil Horse Inc. perform from a project management standpoint?
Lil Horse’s project management was great. They met our timeline and respected our budget. The team was also prompt and responded on time. Their resources used a certain project management tool, but I didn’t use it. I only met with them weekly via video calls, where they shared their updates with me. We also had a shared folder on OneDrive.
What did you find most impressive about them?
They were proactive and great listeners — they handled criticisms well.
Are there any areas they could improve?
No, there weren’t any. They ended up great in every aspect of the engagement.
Do you have any advice for potential customers?
Create a tracking file where you can list all mistakes or negative feedback about Lil Horse and share it with them. That way, they won’t repeat them.
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