LenkoLab

BACKGROUND

Please describe your company and position.

I am the Director of Printstore Group

Describe what your company does in a single sentence.

PRINTSTORE GROUP is a Ukrainian offset printing company specializing in the production of high-quality printed catalogs, magazines, and books with soft, hard, or integral bindings. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LenkoLab to accomplish?

• Advanced online printing calculators with order placement functionality
• CRM system for managing customer orders (Printing)
• CRM system for managing customer orders (Paper sales)

SOLUTION

How did you find LenkoLab?

Online Search

Why did you select LenkoLab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LenkoLab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a printing costs calculator system for the company featuring database logging and PDF generation, plus two CRM systems (PrintStore & PaperStore). As a result we received successful automation of order placement and management system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Automation of Order Placement: Successfully transitioned the client's ordering process into a fully automated online system through advanced printing calculators.

Streamlined Order Management: Developed and deployed a custom online CRM system, which centralizing and optimizing customer order workflows.

Expanded Service Offering: Launched the "Paperstore" service, creating an additional streamlined digital channel for paper ordering.

Long-Term Operational Efficiency: Established a stable, long-term technological foundation that continuously supports the client's daily business operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nadiia always met established deadlines, communicated effectively, and responded promptly to any issues or comments.

What was your primary form of communication with LenkoLab?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with the highest level of programming professionalism and the pursuit of effective solutions tailored to our specific requirements.

Are there any areas for improvement or something LenkoLab could have done differently?

I am confident that with the development of AI, Nadiia will expand her programming capabilities, combined with modern design created using AI.