Laura Thomas Graphic Design

BACKGROUND

Please describe your company and position.

I am the Director of Southampton Stringing

Describe what your company does in a single sentence.

Racket stringing for tennis Badminton and Squash as well a racket accessory sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Laura Thomas Graphic Design to accomplish?

• Complete reband including logos and brand guidelines
• New website to match our new brand
• Business cards and marketing materials

SOLUTION

How did you find Laura Thomas Graphic Design?

Online Search, Referral, Other

Why did you select Laura Thomas Graphic Design over others?

High ratings, Close to my geographic location, Good value for cost, Referred to me

What was the size of Laura Thomas Graphic Design’s team?

1 Employee

What was your primary form of communication with Laura Thomas Graphic Design?

In-Person Meeting, Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The main fo up for me was the overall brand the the creation of the website. That is ready key part that makes my business visible to potential customers. The work load was quite high as I was very particular with what I wanted and the vision I had. Laura met this perfectly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer increase due to website
• Lead generation increase
• 400% profit increase due to overall branding and website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and too spec. Laura was very patience with me and made all the necessary alterations I required and gave sound suggestions on certain things

What did you find most impressive or unique about this company?

The level of communication is second to none. It was so easy and Laura made my project feel very important to her. The attention to detail was very high and you can just tell that alot of time a personal effort has gone into the work. Laura really cares about her clients and their projects

Are there any areas for improvement or something Laura Thomas Graphic Design could have done differently?

There are always areas of improvement, but I didn't see any with the scope of my project