KWSM: a digital marketing agency

BACKGROUND

Please describe your company and position.

I am the Co-owner/Marketing Coordinator of Contour Marketing and Sales

Describe what your company does in a single sentence.

We are authorized distributors of a medical grade red light therapy system called Contour Light, for which we provide marketing and sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KWSM: a digital marketing agency to accomplish?

• To create a website and ongoing digital marketing for our product

SOLUTION

How did you find KWSM: a digital marketing agency?

Referral

Why did you select KWSM: a digital marketing agency over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

KWSM provides excellent social media marketing for us, including ongoing website design and support, ads for Google and Linkedin, SEO optimization, weekly blogposts, multiple email drip campaigns, call rail, and account management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project is ongoing. From the start to now, which is roughly 4.5 years, we went from no leads per month to 30-60 viable leads per month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KWSM project management is excellent and responsive. They have always responded with great support and innovative ideas when addressing our marketing wants and needs. The projects they have done for us throughout our time with them have been high quality and timely.

What was your primary form of communication with KWSM: a digital marketing agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

KWSM has the unique blend of being highly professional as well as warm & personal when addressing our concerns and goals for marketing. The professionals on staff with whom we have had the pleasure to work were highly skilled and creative, as well as stellar advocates for our business.

Are there any areas for improvement or something KWSM: a digital marketing agency could have done differently?

We have been very pleased with their service. There was a short period of time during a transition to a new account manager when things got confusing for us. But as soon as I reached out for help and support, their response was immediate and focused on timely solutions.

BACKGROUND

Please describe your company and position.

I am the Education Programs Manager of a nonprofit. 

Describe what your company does in a single sentence.

We are dedicated to preserving the legacy of the Medal of Honor, inspiring America to live the values it represents, and supporting Medal of Honor recipients as they connect with communities across America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KWSM: a digital marketing agency to accomplish?

• Increase awareness of organization
• Increase donations
• Increase education program users

SOLUTION

How did you find KWSM: a digital marketing agency?

Online Search

Why did you select KWSM: a digital marketing agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted with KWSM with the focus of increasing brand awareness, program users, and funding via digital platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen an increase in social media followers, website traffic, program users, and donors. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KWSM are great project managers. Items are delivered on time and they respond quickly to any issues that arise. 

What was your primary form of communication with KWSM: a digital marketing agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of expertise and knowledge each team member has. We’re impressed by their recommendations and the quality of their deliverables.

Are there any areas for improvement or something KWSM: a digital marketing agency could have done differently?

None.