Kronic Keys LLP

BACKGROUND

Please describe your company and position.

I am the Marketing Leader of Lotus Terminals Ltd.

Describe what your company does in a single sentence.

Lotus Terminals Ltd. is a family-owned freight and transportation company based in Surrey, BC, specializing in tailored trucking, intermodal rail shipping, and heavy freight handling across North America. With over 40 years of experience and state-of-the-art facilities, we deliver reliable, client-focused solutions for your FTL, LTL, and oversized freight needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• Website development for primary business website. i.e. Freight management, logistics solution company
• Website Design for for primary business website. i.e. Freight management, logistics solution company
• Website Technical Support
• Website maintenance for primary business website. i.e. Freight management, logistics solution company

SOLUTION

How did you find Kronic Keys LLP?

Referral

Why did you select Kronic Keys LLP over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kronic Keys LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work and Key Deliverables:

Kronic Keys LLP was engaged to provide ongoing maintenance and optimization for the Lotus Terminals website. Their scope of work includes maintaining website speed, security, and functionality

managing blog updates

designing and maintaining surveys

and ensuring seamless email signature logo and graphics design. They also support our seasonal branding initiatives with creative design work.

The firm provides these services on a structured, continuous basis, ensuring that our website remains current, secure, and fully optimized.

Key deliverables for this engagement include:

• Website design enhancements
• Website maintenance and optimization
• Website development and functionality improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Kronic Keys LLP has not only resolved our website’s technical issues but also significantly improved its user experience (UX) and search engine optimization (SEO), leading to increased traffic and visibility. They have been a reliable and collaborative partner, delivering comprehensive web development, design, and optimization solutions. Their efforts are greatly appreciated and have been integral to our digital success.

What was your primary form of communication with Kronic Keys LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive about this company?

They have been a reliable and collaborative partner, delivering comprehensive web development, design, and optimization solutions. Their efforts are greatly appreciated and have been integral to our digital success.

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Administration of Steelhead Truck & Trailer Repair Ltd.

Describe what your company does in a single sentence.

Heavy Duty Truck & Trailer Repair Shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• Create clear & effective website for our customers to find information about us
• To build a clean, clear, yet engaging mobile-first website.

SOLUTION

How did you find Kronic Keys LLP?

Referral

Why did you select Kronic Keys LLP over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

•  4 pages = Homepage, About Us, Services & Contact Us / Book Repair
• Custom form with strong conditional logic abilities for 2 separate applications (i.e. Book Service and Contact Us) 
• Robust homepage, services and booking pages
• Feature location map on homepage and contact us & booking page(s)
• Book A Repair form on the front page/home page 
• Access Steelhead’s shop management platform API and create custom integration with the booking form 
• Click to Call functionality 
• Mobile friendly website 
• Website optimized for SEO & content hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen significant increase in inquires (phone & email) since the website was launched.  Based on our analytics we saw over 40% increase since website launch. We heard praise from our customers that website is easy to navigate & informations are easy to find. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time. We had a project timeline and steps were followed accuratelly within said timeline.  They were were responsive to our feedback for each step of the way and they made adjustments as needed. Any issues were resolved in timely maner & there was always enough comunication provided to keep everyone involved up to date.

What was your primary form of communication with Kronic Keys LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deliver what we asked for, willignes to make quick changes/adjustments and overall great attitude. We are happy with the final website we've received, and our customers have also praised it. 

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

Nothing comes to mind, we had very positive experience. 

BACKGROUND

Introduce your business and what you do there.

I am a manager of a business consulting services company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kronic Keys LLP?

We were working with a developer we weren’t thrilled with, so we brought in Kronic Keys LLP to design and develop our website. 

SOLUTION

What was the scope of their involvement?

Their team was responsible for designing and developing our WordPress website. We consider the engagement with Kronic Keys LLP ongoing because they provide maintenance services; whenever issues arise, we call their team in to fix them. 

What is the team composition?

We have one primary contact, but I believe there are individuals working behind the scenes. 

How did you come to work with Kronic Keys LLP?

We found Kronic Keys LLP online. We saw some of their previous work and were impressed, so we decided to move forward with them. 

How much have you invested with them?

We’ve invested around ₹50,000 (approximately $600 USD). 

What is the status of this engagement?

We started working together in March 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve done a great job for us and have met all of our expectations. We’ve had positive external feedback and seen an improvement in our website traffic; our number of quality leads has also increased because our site is more understandable and effective for our users. 

How did Kronic Keys LLP perform from a project management standpoint?

We communicate via WhatsApp, and anytime anything comes up, we message them. We appreciate having one primary point of contact because it reduces confusion. We know they’re listening to what we need and taking care of it from there. Kronic Keys LLP has delivered everything on time and within budget.  

What did you find most impressive about them?

Their team is responsive and friendly. We think that Kronic Keys LLP’s team is professional and reliable.

Are there any areas they could improve?

We think that they could complete things a little faster. 

BACKGROUND

Please describe your company and position.

I am the IT Cloud Administrator of BbezItech

Describe what your company does in a single sentence.

We provide cloud security training

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• Develop E-learning Platform for Cloud Security Courses
• Develop Easy to use & Learn Platform for Company & people

SOLUTION

How did you find Kronic Keys LLP?

Online Search

Why did you select Kronic Keys LLP over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Kronic Keys LLP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The development of WordPress websites and the implementation of the company's content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

website development

Custom Software Development

Course LMS System Development for administrator

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Tasks were achieved before their deadlines. Though some items weren't delivered specifically per the request, they were quickly rectified.

What was your primary form of communication with Kronic Keys LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The clarity and thoroughness of their service explanations have helped us build our trust in their expertise and to expand our knowledge on the development so that we can perform certain tasks ourselves

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

Quick replies to news, information, updates etc

BACKGROUND

Please describe your company and position.

I am the Medical Representative of JUGGAT Pharma

Describe what your company does in a single sentence.

We are one Medical Representative Association & we are doing business of various medicine marketing with seller & by its approval from Doctors with generated prescriptions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• We wanted a Platform where all MR can book Doctor Appointments & meet doctors
• We wanted a Platform where all doctors with their timeslots can be managed
• We wanted a platfrom where all Daily booking reports can be generated.

SOLUTION

How did you find Kronic Keys LLP?

Referral

Why did you select Kronic Keys LLP over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Kronic Keys LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to be developed one Custom Software with Front & Back admin panel for Medical Representatives to book various doctors virtually by various time slots , all doctors & timeslots dynamically managed by administrator & daily reports of bookings to be shared to respected doctors. Booking & Cancellation functionality implementation makes the project more flexible to communicate & user friendliness as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform is very flexible & fulfilled our needs , All the functions & features are smooth & user-friendly to any non-technical person. All Medical representative who are non-technical can easily book any doctor from this platform by just 2 clicks. Also the administrator portal has also been developed smooth to be managed & all the things are dynamic to manage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have delivered the product on time & fulfilled accuracy we wanted with flexible communication. they are prompt in giving answers & also supported for going launch & after launching they have supported us to solve ongoing bugs & errors.

What was your primary form of communication with Kronic Keys LLP?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have found prompt communication skills with fast services for making our portal Functional & flexible in all ways. They did a good job and have also transferred knowledge on how to manage the administrator portal.

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

I think they need to expand their business to serve their extraordinary services to various clients like us.

BACKGROUND

Please describe your company and position.

I am the Founder of Kapraãha

Describe what your company does in a single sentence.

Kaxa does website Developenent

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• Website Development
• Overall upgradation of the website

SOLUTION

How did you find Kronic Keys LLP?

Referral

Why did you select Kronic Keys LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Kronic Keys LLP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• E-commerce website development 
• Overall upgrading of apps and user interface

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

all tasks were complete within given deadlines and each task was sent for review as well as post- updates and reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated very easily via WhatsApp. Always responded on time. All tasks were completed mostly on time and if there was a delay, we were informed before and incase of technical issues too, we were given prior information and enough time in hand to manage it

What was your primary form of communication with Kronic Keys LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the team's quick and easy solutions.

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

Nothing specific. We have been very happy with the work

BACKGROUND

Please describe your company and position.

 I am the CEO of a ConTech Company

Describe what your company does in a single sentence.

We are the contech company help in finding the best civil contractor for free.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• Website Development

SOLUTION

How did you find Kronic Keys LLP?

Online Search

Why did you select Kronic Keys LLP over others?

• Close to my geographic location
• Pricing fits our budget

How many teammates from Kronic Keys LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

he scope of work for website development involved a comprehensive set of tasks and responsibilities aimed at creating, designing, and launching a functional and user-friendly website. Here's a detailed breakdown along with key deliverables: 

• Planning and Strategy: Conducting initial consultations to understand client requirements, target audience, and business objectives. Defining project goals, timelines, and budget constraints. Developing a comprehensive project plan and strategy for website development. 
• Design and Development: Creating wireframes and prototypes for website layout, structure, and user interface (UI). Designing visually appealing graphics, logos, and branding elements. Writing code using appropriate programming languages (HTML, CSS, JavaScript, etc.) to build the website's front-end and back-end functionalities. Integrating content management systems (CMS) like WordPress, Drupal, or custom-built solutions. Implementing responsive design for mobile compatibility. 
• Content Creation and Optimization: Generating or curating content including text, images, videos, and other media. Optimizing content for SEO (Search Engine Optimization) to enhance visibility on search engines. Ensuring content aligns with brand voice and resonates with the target audience. 
• Testing and Quality Assurance: Conducting rigorous testing for functionality, usability, and performance across various devices and browsers. Identifying and rectifying bugs, broken links, or any issues affecting user experience. Implementing security measures to protect against cyber threats. 
• Deployment and Launch: Setting up web hosting and domain registration if required. Deploying the finalized website on the chosen server. Ensuring a smooth transition from development to live website. 
• Training and Documentation: Providing training sessions for client staff on website management, content updates, and basic troubleshooting. Creating documentation outlining website functionalities and maintenance procedures. 

Key Deliverables: 

• Fully functional and responsive website meeting client requirements. 
• Visually appealing design elements and branding. 
• SEO-optimized content for improved search visibility. 
• Quality-tested website with a seamless user experience. 
• Training materials and documentation for website management. 

Each stage of website development requires collaboration between designers, developers, content creators, and clients to ensure a successful outcome that meets the project's objectives and delivers a high-quality website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from a website development project can include several metrics that showcase progress or success: 
Website Traffic and User Engagement: 

• Increase in Traffic: Measure the rise in website visitors compared to the previous period. 
• User Engagement Metrics: Track metrics like time spent on site, bounce rate, and pages per session to gauge user interaction. 
• Conversion Rates: Lead Generation: Measure the number of leads generated through the website, such as form submissions, inquiries, or newsletter sign-ups. 
• Sales or Conversions: Track the increase in sales or conversions directly attributed to the website. 

Search Engine Performance: 

• Keyword Rankings: Monitor improvements in search engine rankings for target keywords related to the website's content and offerings. 
• Organic Traffic Growth: Measure the increase in organic traffic from search engines. 

User Experience (UX) Metrics: 

• Page Load Speed: Measure the site's speed using tools like Google PageSpeed Insights. 
• Mobile Responsiveness: Track the performance and usability metrics on mobile devices. 

Content Engagement: 

• Content Metrics: Assess the performance of content pieces like blog posts or videos through metrics like shares, comments, or downloads. 

Technical Performance: 

• Error Rates: Monitor the decrease in errors or bugs reported after the website launch. 
• Uptime and Downtime: Measure the site's availability and uptime to ensure minimal downtime. 

Return on Investment (ROI): 

• Cost Per Acquisition (CPA): Calculate the cost per acquisition of a lead or customer attributed to the website. 
• Revenue Growth: Measure the increase in revenue directly tied to the website's performance. 

Customer Satisfaction and Feedback: 

• Feedback and Reviews: Collect and analyze customer feedback or reviews related to the website's usability, design, and functionality. 

These measurable outcomes help demonstrate the effectiveness of the website development project, indicating progress, success, and areas that may need improvement. Regularly tracking these metrics allows for ongoing optimization and enhancements to meet the project's goals and objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good. The website was delivered on time. Now and then we had updates on the website designs. Without a second thought. It was handled beautifully.

What was your primary form of communication with Kronic Keys LLP?

Virtual Meeting

What did you find most impressive or unique about this company?

We were pleased with their time management and cost-effectiveness.

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

They could work more immediate ticket solving.

BACKGROUND

Please describe your company and position.

I am the Director of Major Apparels Pvt Ltd

Describe what your company does in a single sentence.

We are a fashion ecommerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

• Setup Shopify Store

SOLUTION

How did you find Kronic Keys LLP?

Referral

Why did you select Kronic Keys LLP over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Kronic Keys LLP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Kronic Keys to set up our Shopify store. They helped us in developing the website, integrating the apps, setting up the backend, installing the theme and even supporting us after making the website live.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website progress as per the the requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project took a bit of time as there were constant changes happening throughout the development phase.

What was your primary form of communication with Kronic Keys LLP?

Virtual Meeting

What did you find most impressive or unique about this company?

They were always available and reachable.

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

They can hire more resources for quicker turnaround of projects.

BACKGROUND

Please describe your company and position.

I am the Founder of BrandB4Business

Describe what your company does in a single sentence.

Content Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kronic Keys LLP to accomplish?

Website Development

SOLUTION

How did you find Kronic Keys LLP?

Referral

Why did you select Kronic Keys LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Kronic Keys LLP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Development using WordPress

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was delivered my work fast. And the communication was great. All inputs were addressed, and enhancements were suggested. It was a smooth working experience for me

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely. They were extremely helpful. And polite

What was your primary form of communication with Kronic Keys LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I loved their timeliness, understanding of the project, and ability to suggest great solutions to our needs.

Are there any areas for improvement or something Kronic Keys LLP could have done differently?

None