Krish TechnoLabs

BACKGROUND

Please describe your company and position.

I am the Project Manager of a Food & Beverages Company

Describe what your company does in a single sentence.

We enjoy an unparalleled legacy as the world’s only gourmet date grower, producer and seller.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krish TechnoLabs to accomplish?

• website development and maintenance
• technical seo and audit
• improvements based on the trends

SOLUTION

How did you find Krish TechnoLabs?

Conference

Why did you select Krish TechnoLabs over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Krish TechnoLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Multiply stores development and enhancement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timeline Quality 
• Speed Performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been working with Krish for 3 years, and it has been a journey filled with its share of ups and downs, challenges, and successes. We've experienced moments of frustration and satisfaction, as well as changes in team structure and members. However, we are currently working with a team that fully understands our needs, operates efficiently, and consistently delivers high-quality results. 

They have consistently shown a keen awareness of our project's critical milestones and have ensured that every task is completed efficiently and on schedule. Their meticulous project management skills and ability to handle time-sensitive tasks have played a vital role in our success. We are delighted with the collaboration. We feel exceptionally well-supported by Krish's management.

What was your primary form of communication with Krish TechnoLabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great support and constant availability

Are there any areas for improvement or something Krish TechnoLabs could have done differently?

as of now we are quite happy with the service Probably physical presence for the face to face meetings / travelling to the client premise once in a year

BACKGROUND

Please describe your company and position.

I am the Ecommerce manager of a retail company

Describe what your company does in a single sentence.

Retailer, e-retailer, wholesaler in the furniture and homewares industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krish TechnoLabs to accomplish?

• website development

SOLUTION

How did you find Krish TechnoLabs?

Other

Why did you select Krish TechnoLabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Krish TechnoLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rollout of UI/UX projects, backend maintenance, troubleshooting and bugs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

dependent on project but the development is crucial for our retailing activities which would be directly linked to revenue and growth goals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, no issues from a delivery on time perspective.

What was your primary form of communication with Krish TechnoLabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They offer additional advice on top of the paid project hours.

Are there any areas for improvement or something Krish TechnoLabs could have done differently?

Time zone differences and communication workaround

BACKGROUND

Please describe your company and position.

I am the Head Of Digital Operations of Mahmoud Saleh Abbar Co.

Describe what your company does in a single sentence.

CASIO authorized distributor for KSA.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krish TechnoLabs to accomplish?

• Magento Operational SLA
• online store SEO

SOLUTION

How did you find Krish TechnoLabs?

Referral

Why did you select Krish TechnoLabs over others?

• Good value for cost
• Referred to me

How many teammates from Krish TechnoLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Magento V2 community version Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Excellent response time 
• open to ideas exchange 
• very reasonable pricing methods

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided quick solutions to daily operational issues

What was your primary form of communication with Krish TechnoLabs?

Virtual Meeting

What did you find most impressive or unique about this company?

Great Experience working with Krish Team since last 1 year. made SLA agreement with them for our online Retail store on Magento Platform and the team was very professional and supportive.

Are there any areas for improvement or something Krish TechnoLabs could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Projects & Architecture

Describe what your company does in a single sentence.

Specializes in producing and distributing a wide range of hygiene and personal care products in Malaysia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krish TechnoLabs to accomplish?

• Replatform of eCommerce Platform
• Version Upgrade
• Manage Services

SOLUTION

How did you find Krish TechnoLabs?

Referral

Why did you select Krish TechnoLabs over others?

• Pricing fit our budget
• Referred to me

How many teammates from Krish TechnoLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Encompassed the successful transition from Magento Open Source to Magento 2 Commerce, version upgrade including project management, development, managed services support, bug fixes, audits, and enhancements to improve the customer experience on the eCommerce platform, all delivered on time and within budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Successful Magento version upgrade completed on time and within budget. 
2. (Improved customer experience reflected in reduced bounce rates, increased page views, and longer session durations. 
3. Significant reduction in frontend bugs, enhancing website reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Efficient Project Management: Krish Technolabs demonstrated effective project management throughout the engagement, ensuring the successful completion of the Magento version upgrade within the stipulated timeframe. 
2. Timely Deliveries: The team consistently delivered project milestones and enhancements on time, reflecting their commitment to meeting deadlines and project schedules. 
3. Responsive to Needs: Krish Technolabs exhibited a high level of responsiveness to our evolving business needs, offering dedicated support and guidance throughout the project, which greatly contributed to its success.

What was your primary form of communication with Krish TechnoLabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Unwavering commitment to understanding and addressing our specific business needs. They didn't just deliver a technical solution; they actively collaborated with us to ensure that the project met our unique requirements, which set them apart from other service providers.

Are there any areas for improvement or something Krish TechnoLabs could have done differently?

While Krish TechnoLabs demonstrated strong capabilities in delivering the project and addressing our needs effectively, two areas for potential improvement could be in solution-oriented approach and communication gap between business users:

Solution-Oriented Approach: While they did an admirable job in addressing our needs, Krish TechnoLabs could have further strengthened their solution-oriented approach. This could involve proactively suggesting innovative solutions to potential challenges or business requirements, even before they arise, showcasing a forward-thinking approach that aligns technology solutions with our business objectives. 

Communication gap between business users: Ensuring that all stakeholders have a deep understanding of technical issues and their implications would facilitate smoother decision-making and alignment between the technical team and the business side. This would enhance transparency and collaboration throughout the project lifecycle.

BACKGROUND

Please describe your company and position.

I am the Head of eCommerce Marketplaces of a Retail Company

Established in 2000, we are proud to be a British company retailing on a worldwide scale, providing high quality, ethically made, department store quality home furnishings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krish TechnoLabs to accomplish?

• eCommerce Website Development

SOLUTION

How did you find Krish TechnoLabs?

Online Search

Why did you select Krish TechnoLabs over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Krish TechnoLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

eCommerce website development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Smooth and seamless website launch. Minimum downtime during launch. Great pots launch support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They took the time to understand our vision and requirements but delivered on time. Throughout the project, the communication was impeccable.

What was your primary form of communication with Krish TechnoLabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to grasp the nuances of our business and translate them into a user-friendly website was impressive. Took reasonable time to complete the project and delivered within the committed hours.

Are there any areas for improvement or something Krish TechnoLabs could have done differently?

The project was completed on time, without any compromise on quality. So our experience was good.