Elite Squad Of Digital Commerce

Silver
VERIFIED

Established in 2003, Krish TechnoLabs is a leading digital commerce agency which excels in working with clients to create successful and profitable B2C and B2B based eCommerce Solutions. As an Enterprise Magento Solutions Partner & Adobe Gold Partner, we continue to demonstrate superior skills and experience in implementing end-to-end eCommerce solutions for brands across the globe.

With offices across USA, UK, UAE & India we work for common goal – client’s satisfaction, innovation and growth.

  • 350+ Successful projects delivered
  • 200+ Technocrats 
  • 82+ Magento 2 Certified Developers
  • 3 Magento Masters
  • 2nd Rank for Magento Contributor since 2018
  • 15+ Years of Experience
 
$25,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2003
Show all +
Walnut, CA
headquarters
other locations
  • 1603, Saba Tower 1, Cluster E, Jumeriah Lake Towers,
    Dubai 000
    United Arab Emirates
  • 59/297, Shrimali Society, opp. Passport Seva Kendra, near Mithakhali Six Road, Navrangpura
    Ahmedabad, GJ 38009
    India
  • 100 Pall Mall, St James
    London, LND SW1Y 5NQ
    United Kingdom

Portfolio

Key clients: 
Samara James Discount Coffee Tavola Shop Mybinding.com Blossom Costumes Ajmal Perfumes PrecisionLED Gothelist Agena Astro Black Tulip Flowers Americanflags Water for Health Nestle Waters Summit Hut Rockline Dropship Studentkare Jarir Bookstore Femi9 Homescape Redsea Borosil The Body Shop SF Cable Team Magnus kareuae Oakfurnitureking Binding101 Xlfeet Biagio The Jewellers American Dental Saasa Impex VisionE Boutique Seniority Damas Jewellery The Good Basket 
Nestlé Waters Image

Nestlé Waters

Nestle Waters is the world’s largest bottled water company. They have 48 water brands and 2 tea brands, ranging from global icons to local favourites. Below are some of the key highlights of the solution implementation – 

Solutions: Magento EE 1.14.4.0

Services: Water bottle supply / Pet water bottles supply / Water bottle accessories sale

  • ewallet functionality implementation
  • multi brand
functionality implementation
  • city wise filter implementation
  • bundle product with customization implementation
  • third party integration customization for orders and customer
  • www.buyonline.nestlewaters.ae

    American Flags Image

    American Flags

    AmericanFlags.com was founded in New York just days after September 11, 2001, It is among the world's largest suppliers of residential and commercial American flags. Their flags come in a variety of popular sizes - from stick flags for parades to huge flags for car dealers, stadiums and those that want to express their patriotism in a big way. 

    They were seeking a modern ecommerce platform which can give them better

    catalogue and CMS management along with an excellent  orders fulfilment process.

    The new website helped them to improve the overall conversion rate and they were able to have a seamless catalogue management process  which would help them to schedule the cms from updates related to each seasonal flag and enable them to track the use behaviour along with most searched items. 

    The eCommerce Tech

    • eCommerce platform: Magento2
    • Email marketing: Klaviyo
    • Search Platform: Nextopia
    • Review system: Magento Inbuilt
    • Analytics: Hotjar & Google Analytics

    https://www.americanflags.com/

     

    Damas Jewellery Image

    Damas Jewellery

    The journey of Damas began over 100 years ago, and today it is the number one brand name in Middle East region. They blend modern trends with traditions that are inspired in their jewelry, which gives them a unique synthesis between past and present.

    Requirement  -

    • The website should portray the same credibility and legacy as its stores
    • Seamless data migration from current Magento build to the latest
    2.x framework
  • In-Store iPad Application, for product demonstration
  • Product inventory management across the outlets
  • The ecommerce Tech

    eCommerce platform: Magento commerce  on-premises

    Payment gateway: Mashreq Payment

    Extension used: Layered navigation, One-step checkout, Store locator, Elastic search, Polacin mashreq, 360 image rotator with a 3d effect

    https://damasjewellery.com/

    Tamata Image

    Tamata

    Tamata is a new marketplace and a sister company of the largest ISP based out of the Middle East (Iraq).  They sell directly to end-to-end consumers through their region’s first e-commerce store, making omnichannel cohesion critical to their success.

    Requirement -

    Multi-vendor marketplaceMobile

    application for iOS and Android

    Integration of vendor management system

    Discount and commission

    management system

    Delivery management system

    Tamata has left no stone unturned in transforming itself and keeping up with developing its multi-vendor marketplace. With a profound user interface our team was able to bring life to the brand with a strong creative identity, which featured their complex product catalog.

    The multi-vendor Marketplace consisting of a robust admin and vendor panel, amazing storefront and marketing features, seamless order and payment management, and the plethora of enhancements helped them emerge as a successful multi-vendor marketplace in today’s cut-throat competition.

    The eCommerce Tech

    eCommerce platform: Magento 2 Commerce Cloud

    Mobile application: iOS and Android

    Delivery management system: Tookan

    Multivendor marketplace-RocketBazaar

    https://www.tamata.com/

    Seniority Image

    Seniority

    Established in 2016, Seniority Ltd had been serving their online audience through Magento 1x platform and wanted to build a digital commerce store, which can serve senior citizens with ease in ordering all kind of medical and healthcare products for them. 

    Finding And Understanding The Gap

    • Over-engineered codebase with numerous 3rd party extensions and loosely defined business
    logic/workflow. 
  • Loosely integrated Warehousing System resulting in a constant backlog of pending & unattended orders.
  • Confusing mobile navigation and irregular responsive web layout increasing customer churn rate & product-search difficult.
  • Frequent site crash not just served poor experience also made paid campaigns and upfront marketing a complete loss.
  • Dual customer identity by email address and the mobile number was confusing the audience, eventually impacting the brand’s goodwill.
  • Channelizing appropriate strategy over predictive analysis to ensure calculative steps and well-defined approach.
  • Strategy

    Being aimed to serve senior citizens, besides technology the brand needed to balance the overall experience across two generations; elderly people and caretakers. Hence, the team emphasized on larger fonts and additional whitespace between interface elements, no hidden menus, simplifying form filling, limited options per page, and providing obvious escapes or exists in case a user gets stuck.

    The eCommerce Tech

    eCommerce platform: Magento

    Email marketing: Dotmailer

    Search Platform: Mirasvit Sphinx Search

    Point-of-sale (POS) system: LS Retail

    Enterprise Resource Planning (ERP): Microsoft Dynamics NAV

    Read More 

    https://www.krishtechnolabs.com/casestudies/seniority-live-evergreen

    The Body Shop Image

    The Body Shop

    The Body Shop International Limited, trading as The Body Shop, is a cosmetics, skin care and perfume company which is a subsidiary of Brazilian company Natura & Co.

    Founded in 1976 in Brighton, UK by Dame Anita Roddick. It currently has a range of 1,000 products which it sells in about 3,000 owned and franchised stores internationally in more than 65 countries. The company is based in London Bridge and Littlehampton,

    West Sussex.

    Solution Provided:

    The client was struggling with the poor performance, random checkout and customer issues, and many UI/UX level bugs present on the website which were hampering their customer experience. We provided the solution for all these areas to streamline their online operations then gradually started with the new features development which has resulted into more customer and conversion growth. As a part of ongoing support services, we are continually aiming to improve the overall platform with constant upgrades, security updates, and ensure store works smoothly without any downtime over desktop and mobile versions. Also worked on to develop few new features to make the site more user friendly.

    eCommerce platform: Magento2

    Email marketing: Integrated with third party

    Review system: Bazaarvoice(Third party)

    Analytics: Google Analytics

    Other third party integration:

    1. Vinculum for order sync

    2. ER Integration

    3. Netcore Integration

    4. Firebase

    https://www.thebodyshop.in/

    SamaraJames Image

    SamaraJames

    Samara James is one of the finest Jewelry brands based out of UK. It has a proven track record of producing exquisite jewelry designs of the highest possible standards.

    The brand was seeking to give a seamless experience to its customers across both the online as well as offline stores, with added features of product management and price combination for its web store.

    The entire transformation improved entire

    e-business life-cycle and helped clientele to manage backend and frontend level operation in easier way. It helped clientele to manage Diamond specification and combination, checkout and product navigation, track user activity for re-targeting and mobile friendly store with an extreme ease. Such modifications have done wonders to their business and their numbers are an evidence for that.

    The eCommerce Tech

    eCommerce platform: Magento2

    Email marketing: SalesForce

    Search Platform: Searchanise

    Review system: Feefo

    Analytics: PIWIK

    Read More here..

    https://www.krishtechnolabs.com/casestudies/samarajames/

    Visione Boutique Image

    Visione Boutique

    Visione Boutique is known for high-quality, latest fashioned original products.

    The main aim was Upscaling current operations beyond GCC region and bringing high-quality eyewear as-well-as prescription glasses at affordable prices to the world was the center point of focus. With a bunch of shoppers visiting the site each month, browsing thousands of eyewear items, VisionE Boutique’s contemporary Magento Enterprise 1x

    platform required attention regarding improved brand experience as-well-as upscaling performance aspects to cope-up around multi-faceted e-tailing operational essence for it’s worldwide consumers.

    Krish provided an improved, customer-centric buying experience (based on modern Magento 2x Enterprise platform), combined with dependable performance benchmarks which allow backend team to easily manage chunks of prescription configurations, sales orders, and targeted promotions across various demography and smooth domestic and international operations.

    The eCommerce Tech

    eCommerce platform: Magento2 On-premise

    Email marketing: Mailchimp

    Search Platform: Elastic Search

    Sales Channel: N/A

    Social Media Integration: Sign-in with Google

    Read More here..

    https://www.krishtechnolabs.com/casestudies/visione-boutique

    Miro Jwellers Image

    Miro Jwellers

    Renowned for importing specialized diamond and jewelry, Miro Jewellers is thriving in the industry for over five decades! Started as a family business in Colorado, today they have over 4000 pieces of fine and bridal jewelry in stores Their exquisite collection of jewelry is both long-lasting and fashion-forward.

    Addressing Their Needs

    Develop a product catalog online.

    Overcome the limitation of diamond

    storage in stores.

    Streamline customer flow.

    A reliable system to manage the offer campaigns.

    Create an unshakeable online presence.

    Deliver an engaging shopping experience.

    The Strategy

    Since their product range is vast, the team started with planning an intuitive user interface, with seamlessly responsive layouts to attract and engage their target audience. The bespoke navigation menu included the ‘Design your Own’ section, allowing users to customize their jewelry, making it more interesting for the people to make a purchase. Another key inclusion was adding Try-On’, which further helped in boosting their sales.

    The eCommerce Tech

    eCommerce platform: Magento2 Commerce Cloud

    Search Platform: Elastic Search

    Read More here..

    https://www.krishtechnolabs.com/casestudies/miro-jewelers/

    Femi9 Image

    Femi9

    Owned and managed by Middle East’s leading fashion house, Fad International LTD Co, Femi9 has been one of the most preferred women’s fashion store since last two decades.

    Collecting The Missing Pieces

    They can serve to limited geographical location and a limited audience only.

    High cost of establishing physical channel, maintenance, and man-power management.

    Serving and managing footfall during peak

    seasons was time and money consuming.

    Expand while keeping 20-year old brand image intact.

    Engaging and interacting with audience from different locations and preferred language.

    Allowing and guiding the users to find nearest brick and mortar store available.

    The Strategy

    The major chunk was dedicated to design segment. However, besides design, few key integrations include integrating multi-language support, store locator to find nearest brick and mortar store, syncing catalog inventory, customer data, and orders to further enhance the overall shopping experience.

    The eCommerce Tech

    eCommerce platform: Magento

    Email marketing: Dotmailer

    Search Platform: Mirasvit Sphinx Search

    Point-of-sale (POS) system: LS Retail

    Enterprise resource Planning (ERP): Microsoft Dynamics NAV

    Read More here..

    https://www.krishtechnolabs.com/casestudies/femi9

     

    Hollywoodsuits Image

    Hollywoodsuits

    Hollywood suits is Retail company that focuses mainly on products like suits and shirts, formal and party wear. It also provides bulk ordering for the Wedding and Party. The founder has not only established a successful retail store outlet but he has also created his own brands that he manufactures and distributes to retail stores nationwide. When it comes to Hollywood Suits, there is no middle man. He founded the company in

    1981, with little to no fashion background. Over the years the Owner has meticulously perfected his craft in garment manufacturing and has expanded the wholesale company to supply thousands of retail stores nationwide.

    Solution Provided:

    Hollywoodsuits.com has been associated with us for more than a 2 years now. Hollywood Suits is an online marketplace that offers suits and shirts, format and party wear. Client was facing a performance issue, marketing tools like newsletter subscriptions/promotions were missing in the website, shopping cart page was buggy, Selecting free accessories issues. We worked on site performance optimization, catalog search performance improvement, optimized free accessories selection, also implemented landing pages like VIP sign up, Company sign up promotions and offer pages & Home page redesign.

    Other Custom Solution we provided:

    Integrated Mail Chimp to send promotional emails, for the landing page and coupon codes.

    Prepared Inventory Report, that will store the inventory for the last 30 days.

    Advanced inventory import feature to import the current inventory available in the warehouse.

    Created a custom Module to do bulk content staging via CSV file import.

    Customized Shipping Method to work and show rates based upon the brands/vendor.

    Upgraded Magento version to 2.2 with security patches.

    eCommerce platform: Magento2

    Email marketing: Integrated with third party MailChimp.

    Analytics: Google Analytics

    https://www.hollywoodsuits.com/

    Borosil Glassworks Limited Image

    Borosil Glassworks Limited

    Borosil Glassworks Ltd is a brand with a rich legacy of over 50 years. The brand served leading pharmaceutical companies, R&D labs scientific, health and educational institutions with laboratory glassware and microwavable kitchenware in India.

    Requirement – 

    Limited scope to approach the audience

    Higher cost of customer acquisition and sales

    Displaying their wide range of products

    Lack of

    customer engagement

    Inability to acquaint end users with benefits and uses of product

    Inefficient warehouse management and order fulfilment

    The Strategy

    The team started with creating a neat and cleaner design implementation and in turn meeting the business goals taking one step ahead with solution consisting of a new landing page, artistic design makeover with detailed specification of product listing. Other key inclusions include SAP B1 ERP to make order processing and inventory management seamless for admin, Integrating PayUbiz for secured and easy online payment, etc. to ensure that Borosil can attain their commerce vision with ease.

    The eCommerce Tech

    eCommerce platform: Magento2

    Search Platform: Elastic Search

    Order Processing System: SAP

    Analytics System: Google Analytics

    Read More here..

    https://www.krishtechnolabs.com/casestudies/borosil

    MyBinding Image

    MyBinding

    mybinding is a 3 decade old brand & undoubtedly one of the USAs largest binding and laminating dealers. While the brand had brick and mortar stores in 7 US, with their online store they wanted to expand the commerce by reaching wider audience. They were doing considerable business with their Magento 1 store, however, with the increasing footfall, they felt the need to upgrade their store to Magento 2.

    Requirement

    Managing and handling the increasing footfall

    Messed-up URLs making the performance chaotic

    Frequent performance disruptions due to over-engineered codebase.

    Complicated User Interface and poor experience.

    Irregular responsive web layout increasing the bounce rate.

    Irrationalized customer engagement and retention rate.

    The Strategy

    Once the project was understood, team started with third party extensions that were from different providers and serving the same features, so we have created the scripts to migrate all those data. Moving further, team migrated all the payment tokens to make sure they don't loose any payment related information. Also, URLs were quite messed-up and not setup properly, hence they used final URLs and migrated same to Magento 2 which is done by using custom SQL script.

    The eCommerce Tech

    eCommerce platform: Magento

    Email marketing: Mandril

    Search Platform: Search spring integration

    Enterprise Resource Planning (ERP): Acumatica.

    Sales Channel: Amazon, Ebay Integration with M2EPro.

    Zaius Integration - Newsletter subscription

    https://www.krishtechnolabs.com/casestudies/my-binding/

    Blossom Costumes Image

    Blossom Costumes

    Blossom Costumes is online, one-stop for costume and accessories for children , fancy adult costumes, corsets, rockabilly, fashion attire, etc. 

    Requisite - 

    They were fcing a tough time with performance and scalability

    Managing the footfall and defining the buyers’ journey.

    Customer retention rate was unsatisfying.

    Displaying wide range of costume options.

    The Strategy

    Often the

    solution lies in the challenge itself. Same happened in this case. While having pre-established digital commerce made it a challenging task for the team, on the other side, the team decided to use the same as the base for further implementations. The implementations included Revamping the UI, enabling mass order action, social media share plugin, integrating Magento Store Application using M2E Pro, and others.

    The eCommerce Tech -:

    eCommerce platform: Magento2

    Email marketing: Dotmailer

    Search Platform: Elastic Search

    Sales Channel: Ebay Integration with M2EPro

    Social Media Integration: Apptrian Facebook Catalog

    Read More here..

    https://www.krishtechnolabs.com/casestudies/blossom-costumes/

    XFactory Image

    XFactory

    Xfactory is part of Kayoma group, which operates through Indian peninsula with deep roots in the construction material as-well-as industrial supplies. With an experience of more than 2 decades, XFactory envisioned to serve seamless commerce experience to digital audience. Aimed to streamline steadily growing construction and industry materials, they had two plans to move further. One was to establish a retail sales channel, and

    another was to build an online presence. The quest began.

    The Strategy

    We would say it was no rocket science, it was simply understanding need of the commerce and including components like responsive UI/UX, quote negotiations, request-for-quote, log history, supplier pricing, integrating Pimcore build for product management, allowing self-checkout for privileged buyers, multiple hierarchical user accounts for single corporate account, etc.

    Read More here

    https://www.krishtechnolabs.com/casestudies/xfactory/

     

     

     

    Biagio Image

    Biagio

    Biagio Patalano opened his first store in Bicester in the late 1980’s with the dream of creating a boutique richly stocked with rare and exclusive gemstones – mesmerizing tanzanites, rubies, emeralds and coloured sapphires filled the windows then and they continue to be at the very heart of what we do today.

    Biagio is the jewellery store built in latest Magento 2.3.x with the brand new UI/UX designed by Krish Team. It

    covers following features:

    Rotational Banner Sliders, Interactive navigation menu, social sharing options Promotional callout areas like Featured Products / Best Sellers & New Products.

    Ajax layered navigation to have an easy filters to find customer’s choice products. Product quick view implementation to have easy add to cart feature.

    Product 360Degree view image & Magnifier in PDP

    Return Management Authorization which allows customer to have an easy return facility.

    Click & Collect (Pick Up from Store)

    GDPR Compliance

    Feefo / Google review implementation allows advance review & rating ability.

    RapNet intgration for Diamond Data Feed API based seamless integration between RapNet and Magento application

    Mailchimp Integration for marketing

    Bransom API integration to import/export product information.

    https://www.biagiothejewellers.com/

    Pro Lighting Image

    Pro Lighting

    Headquartered in Detroit, MI in the city of Brighton, Pro Lighting has been operating since more than half-a-century. Being an industry leader with their online store for more than 15 years, PRO Lighting Group INC is a widely acknowledged distributor of lighting products, they are licensed dealer of leading brands like CREE, RAB Lighting, Lutron, GE, JUNO Lighting, and others. While it was all going good, until they noticed

    that they needed a better platform to boost their business.

    Identifying the Gaps -

    Lack of customer centric shopping front

    Poor customer and inventory support at back end

    Inefficient order fulfilment

    Higher page load time

    Higher bounce rate

    Low conversion rate

    Lack of engaging UI and UX

    Inability to handle footfall on peak days

    The Strategy

    Key elements included design, interface, enhancing buying experience, lessening the load time etc. While the first step was to the first step was to replatform from a SaaS eCommerce solution to Magento Enterprise suite in order to enable an intelligent path to customers, the team also considered restructuring catalogue and customer data with all essential segregations to improve navigation flow. This enabled targeted promotions for discount campaigns and volume discounts slabs for bulk buyers.

    The eCommerce Tech

    eCommerce platform: Magento 1.14 EE

    Support Platform: Freshdesk Integration

    B2B Features: Cart2Quote Features, Credit Applications

    Blog: WordPress Blog Integration

    Social Media Integration: Facebook, Twitter like & Sharing, FaceBook Ads, Login with Amazon

    Cloud integration platform: Dsync

    Read more here..

    https://www.krishtechnolabs.com/casestudies/pro-lighting/

     

    Ajmal Perfumes Image

    Ajmal Perfumes

    A brand with a rich heritage acquired through over 64 years of experience and know-how in the art of perfumery, Ajmal Perfumes has carved a niche for itself in the perfume industry. Ajmal has also been an innovator in perfume-making and a pioneer in the perfume products to a global clientele.

    • payment gateway integration & customization
    • Website redesign
    • shipping method integration and
    customization
  • pickup functionality implementation
  • manage promotion and sales rules 
  • multi website and multi currency support functionality implementation
  • multistore inventory implementation
  • https://shop.ajmalperfume.com/

    Studentkare Image

    Studentkare

    StudentKare is a leading eCommerce platform facilitating everything from school supplies to fun learning toys at an affordable price. The platform serves as a bridge between the busy schedules of parents and the growing demands of a school kid. With headquarters stationed in Mumbai, Kare aspires to expand its empire to various other regions across the country. Their unprecedented growth needed a digital home.

    StudentKare

    Was Seeking Expansion & Support

    A robust digital infrastructure for hosting their business.

    A gateway allowing schools to register online.

    Subsidiary micro-site for associate schools.

    Seamless checkout and an intuitive UI.

    A scalable back-end infrastructure.

    The company’s goal was to thrive exponentially online.

    The storefront had to be fully responsive.

    The Strategy

    To achieve the desired results, Krish decided to give a fresh makeover to StudentKare while ensuring every small detail was taken care of. Our team went beyond the conventional approach to create a user-friendly digital commerce store that was tailored to StudentKare’s needs. We also developed a single-page registration form to allow admins create a micro-website for each institution. Apart from that, security was taken care of by an OTP module which ensured secure login by validating the user’s mobile number.

    The eCommerce Tech

    Platform: Magento Commerce Cloud Suite

    Hosting: AWS Cloud

    ERP Integration : SAP B1

    Payment Gateway: PayUBiz

    Read more here..

    https://www.krishtechnolabs.com/casestudies/student-kare/

    Gemperles Image

    Gemperles

    Today, with an industry knowledge of over 13 years, Gemperles is undoubtedly recognized as a leading jewellery fashion hub in the North America and Europe region. Founded in HongKong, Gemperles was seeking to expand their market in North America and Europe region. They chose Krish TechnoLabs to find their answers for Digital platform.

    Collecting the requisites -

    Managing the increasing footfall

    Displaying the wide range of products

    Enhancing the design and shopping experience

    Addressing lack of personalized service and increasing retention rate

    The Strategy

    Being acquainted to the platform and its present condition, building a strategy to implement the solution had been quite simple. The team started with implementing a cleaner UI/UX interface, identical content migration multilingual translation to help them engage their audience no matter the region they are coming from. While these helped in boosting user engagement, Codebase refactoring, optimizing the store’s performance, and custom development further helped to boost overall performance of the store.

    The eCommerce Tech

    eCommerce platform: Magento2

    Email marketing: MailChimp

    Search Platform: Elastic Search

    Social Media Integration: Apptrian Facebook Catalog

    Read more here..

    https://www.krishtechnolabs.com/casestudies/gemperles/

     

    Summit Hut Image

    Summit Hut

    For over 40 years Summit Hut, Ltd. has enjoyed the pleasure of outfitting the community and visitors of Tucson, Arizona with services and merchandise to suit their unique outdoor and travel endeavours. The mission of the Summit Hut is to provide outstanding specialty outdoor products and services for their customers in a manner of superior value, service, and merit.

    Aside from maintaining the website using the Magento

    platform we worked on a number of things including payment and security upgrades, extensions installation and configuration, changing the https connection, and pages configuration. We helped  in creating new unique features improving the customer’s experience and monitored the compatibility of installed extensions. We also have successfully integrated the new marketing platform. At the heart of it we linked it with a custom ERP solution which managed all their data related to catalog/stocks  etc and made the products management process as easy and fast as possible. 

    The eCommerce Tech

    eCommerce platform: Magento2

    Email marketing: Mailchimp

    Search: Elastic Search

    Review system: Power reviews

    Analytics: Hotjar & Google Analytics

    https://www.summithut.com/

     

    TavolaShop Image

    TavolaShop

    A subsidiary of 4Homes FZCO, Tavola is a one-stop-shop to buy home appliances, kitchen tools, cookware, and various such utilities. 4Homes is a leading marketing and distribution company promoting brands in the GCC region. Being a part of 4Homes, Tavola has established itself in the Middle East region for products ranging from tableware to bakeware - and everything in between.

    Challenges

    Inability to communicate

    brand’s story effectively

    Operational inefficiency and hindering user experience.

    Low sales conversations across channels.

    Troubles with work automation and inventory management.

    The Strategy

    Soon after understanding the challenges, it was time to implement the solutions. A few major implementations that the team considered included offline quotation system, multi-currency price management, multi-warehouse POS inventory and automatic assignment of orders, manage offline and online reward systems at both levels. Along with this, the team had to maintain the entire store page loading time and ensure that won’t decrease after implementing any new features.

    The eCommerce Tech

    eCommerce platform: Magento Opensource

    Email marketing: MailChimp

    Search Platform: Klevu Search

    Point-of-sale (POS) system:Monsoon Edge

    Enterprise Resource Planning (ERP): SAP ERP system

    Read more here..

    https://www.krishtechnolabs.com/casestudies/tavolashop/

    Reviews

    Sort by

    Magento Development for a High Performance Coding Services Company

    "Krish TechnoLabs delivers a different experience than what I’ve had with other service providers."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2017 - Ongoing
    Project summary: 

    Krish TechnoLabs offered consulting services to improve a Magneto platform. The team did a complete assessment, which led to a full redesign. They continue providing ongoing maintenance and support services.

    The Reviewer
    Administrator, High Performance Coding Services Company
     
    Verified
    The Review
    Feedback summary: 

    Sales and traffic have increased on the platform due to Krish TechnoLabs’ expertise. Their team is proactive and responsive. They have a broad skillset. Their dedication supplemented their professional management style. Customers can expect an experienced team that delivers a useful service.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m an administrator at a high-performance coding services company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Krish TechnoLabs?

    We initially had a Magneto Community version of the site. I was looking to engage with an agency that understands the platform and how it operates. Before we were working with a marketing firm and I needed a highly-rated, Magento-certified agency to take a current assessment of our site and take advantages of the features we weren’t fully aware of.

    SOLUTION

    What was the scope of their involvement?

    I provided Krish TechnoLabs with a list of objectives we were seeking to attain on our site. Their team did a complete assessment of our website, even into areas that I didn’t mention. They came back with a detailed presentation and brief, discussing what elements were insufficient and their recommendations for making the site more competitive. As a result, the platform was redesigned with a new set of functionalities.

    What is the team composition?

     Bharat (Manager–Support Services, Krish TechnoLabs) is my main point of contact. We engage with around four–five of his team members that work on different aspects of the site.

    How did you come to work with Krish TechnoLabs?

    I found Krish TechnoLabs online. I searched for a variety of companies with a background in web development. I interviewed several but chose Krish TechnoLabs because of their knowledge and professionalism.

    How much have you invested with them?

    We’ve spent around $20,000.

    What is the status of this engagement?

    We started our engagement with Krish TechnoLabs in August 2017, and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We’ve had more website hits and higher user satisfaction due to Krish TechnoLabs. Users can easily check out the site on their desktop and mobile device. We’ve seen increased sales on the shopping component of the platform. Krish TechnoLabs provides ongoing managed support services, including hosting the site.

    How did Krish TechnoLabs perform from a project management standpoint?

    Bharat acts as our project manager. Their team is responsive and gives me the budget ahead of time. I set the projection of each particular task. They alert me of any security issues or updates that the site needs. Krish TechnoLabs is easy to work with. They’re relatively small, so I always receive responses and work quickly. I’m always in the loop on who is working on what. Krish TechnoLabs delivers a different experience than what I’ve had with other service providers.

    What did you find most impressive about them?

    I appreciate that their team went all out to accentuate their goal to assist our company. We service a particular industry. Through the presentation they provided, it is apparent that they took the time to look at the industry as a whole. Krish TechnoLabs also delivered services we didn’t expect. They served us with tips to gain marketing numbers and recommendations on how to build brand awareness.

    Are there any areas they could improve?

    Honestly, I don’t think they could do anything differently. I can ask their team to do anything. Krish TechnoLabs comes up with suggestions and sends our seasonal presentations to help with marketing. Their team initiates proposals and completes my requests.

    Do you have any advice for potential customers?

    Clients should do their research and talk to a couple of firms to compare and see the value that Krish TechnoLabs will bring to their project. Even though they’re based overseas, their communication is excellent which benefits their management of sites.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Magento Site Care for E-Commerce Shop

    “The team from Krish TechnoLabs is made up of several highly educated people who work well together.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Jan. 2018 - Apr. 2018
    Project summary: 

    Krish TechnoLabs supports and maintains an e-commerce site on Magento. They took the time to perform QA to ensure the platform had no issues that would impede the checkout process prior to the launch.

    The Reviewer
     
    51-200 Employees
     
    Ogden United States
    Robert Moon
    Head Of Marketing, Cove Products
     
    Verified
    The Review
    Feedback summary: 

    Krish TechnoLabs provides reliable maintenance with the level of technical expertise required to keep the platform bug-free, up-to-date, and running smoothly. They’ve consistently demonstrated an expansive knowledge base around Magento technology. The team effortlessly problem solves. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am a web developer and graphic designer for K9 Kennel store.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Krish TechnoLabs?

    We have engaged Krish TechnoLabs over the last year to help us maintain and update our Magento e-commerce sites.

    What were your goals for this project?

    Our aim for this engagement was to get our site up and running. We needed to make sure it didn’t have any issues that would prevent our customers from purchasing products from our company online.

    SOLUTION

    How did you select this vendor?

    I researched options for vendors and read customer reviews. After an extensive look at the services they offered, we discussed a payment and hours plan that worked for both of our teams.

    Describe the project and the services they provided in detail.

    Krish TechnoLabs provided Magento-based web site development services.

    What was the team composition?

    The team from Krish TechnoLabs is made up of several highly educated people who work well together.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The services Krish Technolabs provided have prevented our site from crashing. They’ve worked hard to keep it up-to-date.

    How was project management arranged and how effective was it?

    Krish TechnoLabs manages the project through a content system. It includes communication features that enable us to convey issues we need them to resolve. The team fixes problems quickly and easily. 

    What did you find most impressive about this company?

    I was most impressed with how knowledgeable Krish TechnoLabs was about the system we’re using.

    Are there any areas for improvement?

    Not at this time.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Development for a Men's Clothing Company

    “Thanks to their efforts, our sales team can operate more efficiently and focus more on marketing.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    May 2018 - Ongoing
    Project summary: 

    Krish provides ongoing web development services for a platform built on Magento. 

    The Reviewer
    Chandan Chauhan
    IT Manager, Hollywood Suits Inc.
     
    Verified
    The Review
    Feedback summary: 

    Krish fixed the many issues with an older website, saving the company a significant amount of time and resources. Highly communicative and accessible, working with their team is seamless. They're able to take on new challenges and provide creative solutions as needed. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the IT manager for Hollywood Suits, Inc., a clothing manufacturer, wholesaler, and distributor of men's suits and accessories. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Krish TechnoLabs?

    We engaged Krish to help redesign and develop our website, which had many bugs and issues from a previous developer. 

    SOLUTION

    What was the scope of their involvement?

    Krish provides ongoing development services. They initially fixed a lot of the issues we had with our previous Magento website, including issues with the layout and speed. They've since added several extensions and modules as needed.

    What is the team composition? 

    My main point of contact is a senior developer, along with three or four other developers.

    How did you come to work with Krish TechnoLabs?

    Our Magento partner recommended them.

    How much have you invested with them?

    We've invested about $30,000 thus far. 

    What is the status of this engagement?

    We've been working with them since May 2008, and we intend to continue working with them for a long time.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Krish significantly improved our previous website, fixing the many issues that were preventing users from being able to access certain functions. Thanks to their efforts, our sales team can operate more efficiently and focus more on marketing. 

    How did Krish TechnoLabs perform from a project management standpoint?

    They're great at communicating and documenting their work. We generally communicate through tickets and touch base a couple times a week. Despite their location and time zone difference, they're very responsive. 

    What did you find most impressive about them?

    Unlike other vendors we've worked with, they're able to take on any development projects we send their way.

    Are there any areas they could improve?

    I can't think of anything. 

    Do you have any advice for potential customers?

    Not really. I think they're very capable and able to take on many development projects, especially involving Magento. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      Their prices are the best we've found.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Design for Athletic Wear Company

    "For the service they offer, they’re a very good value."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2016 - Sept. 2016
    Project summary: 

    Krish integrated functional improvements to an existing Magento website. They added a navigation bar to quickly filter a vast inventory and present products best suited to the customer’s needs.

    The Reviewer
     
    Dublin, Ireland
    Jonathan Fitzpatrick
    Marketing Director, Pacelli Sports Ltd
     
    Verified
    The Review
    Feedback summary: 

    Krish’s work increased site speed and usability. Further evidence of design quality includes increased site traffic and a decreased bounce rate. They provide a collaborative and transparent management approach that’s superior to more expensive vendors, while also delivering on-time and within budget.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the Marketing Director for Pacelli Sports. We’re a wholesale company that supplies local sports teams, businesses, and colleges with high-quality sportswear.

    OPPORTUNITY / CHALLENGE

    What challenges were you trying to address with Krish TechnoLabs?

    We needed to improve our Magento website with new features, but our previous provider was expensive and their turnaround times weren’t great. Therefore, we searched for new developers to better accomplish our web design goals.

    SOLUTION

    What was the scope of their involvement?

    We put together a list in-house of website improvements in-house and sent them to Krish. They replied with an outline of what was doable and how long each task would take. Alongside that, they made their recommendations to improve the site’s usability. We merged the two lists and came up with a practical web design roadmap.

    They provided a lot of features that are useful for our company. We have many products with different colors and ranges. To display this better, they added a navigation bar to the left side of the page that filters products by color, gender, size, etc. Using this navigation system, we can quickly show customers everything available to them within their requirements.

    How did you come to work with Krish TechnoLabs?

    We came across them and a few other companies on Magento’s website as they were listed as partners. We sent out several emails and talked to different developers, but Krish was the first to follow up with us after the initial phone call. Even after providing a full quote they reached out again to see if we were happy with that or if they could do anything else. This proactive approach and attention to detail are why we hired them.

    How much have you invested with them?

    We spent €7,500 ($9,297 USD) for the initial development work. The total investment cost is higher because they provide ongoing maintenance that we purchase in 60-hour blocks.

    What is the status of this engagement?

    The website project took place August 2016­–September 2016.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our previous website was slow and not user-friendly. Since working with Krish, we’ve seen an increase in site traffic and a decreased bounce rate as well. The navigation bar is a useful selling and marketing tool.

    How did Krish TechnoLabs perform from a project management standpoint?

    They were in constant communication with us either through phone or email. Even if we forget to reply to an email, they’re quick about following up with us. They have an OrangeScrum they keep updated so we can see where they are in processes. It’s been a very transparent relationship. We did notice bugs in the test site, but they were fixed by the time the site went live. Everything was completed on-time and within budget.

    What did you find most impressive about them?

    Quality can be expensive. For the service they offer, they’re a very good value. They’re responsive, they get work done, and keep in touch with us.

    Are there any areas they could improve?

    They haven’t done anything wrong for me to suggest improvement as they resolved any minor issues we had. They’ll email us about a new patch available before we’ve even heard of it. We’re very happy with them.

    Do you have any advice for potential customers?

    Be clear and precise with communication. We often send Krish edited screenshots of what we want because it’s always easier to describe something with a picture.

    5.0
    Overall Score We don’t plan on changing providers anytime soon.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They work hard to deliver on-time and let us know immediately if a deadline is unrealistic.
    • 5.0 Cost
      Value / within estimates
      We were paying four times the amount with our previous provider and weren’t getting this level of service.
    • 4.5 Quality
      Service & deliverables
      There’s always room to improve, but we’re happy with they’ve done.
    • 5.0 NPS
      Willing to refer
      They’re easy to work with and we have confidence in them.

    Web Design for Specialty Cookware Store

    “Krish is one of the best, most cost-effective Magento solution providers on the market.”

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2015 - Jun. 2015
    Project summary: 

    Krish re-platformed an e-commerce shop on Magento, completing frontend design and transferring the catalogs, orders, and the customer base from the old platform to a new one. They also did a performance optimization project.

    The Reviewer
     
    201-500 Employees
     
    Dubai, United Arab Emirates
    Bejan Jilla
    ECommerce Manager, Tavola
     
    Verified
    The Review
    Feedback summary: 

    Since launching the new platform, traffic and transactions have grown exponentially and Krish’s performance optimization work helped increase conversion rates dramatically. Krish offers affordable services and the convenience of covering every Magento need in one agency.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the e-commerce manager of Tavola, a specialty retail store offering kitchenware, appliances, and bakery products. We are headquartered in Dubai and have 30 retail stores across the Middle East.

    OPPORTUNITY / CHALLENGE

    What challenges were you trying to address with Krish TechnoLabs?

    We had a custom-built e-commerce shop that had a lot of problems; the user experience was not great and it was completely un-optimized. We decided to re-platform on Magento.

    SOLUTION

    What was the scope of their involvement?

    They worked on our e-commerce store, Tavolashop.com. They performed all the frontend design work and transferred all our existing catalogs, orders and customer base from the old platform to the Magento one. They also took care of the integration with our ERP system. Krish also worked on a performance optimization project for improving the loading time and general speed of the website. The project is complete, and now we have a maintenance contract with them through which we can take care of any future requirements.

    What is the team composition?

    They assigned a business analyst who gathered our requirements. He passed those to a project manager who interfaced with me. There were a couple of developers working under him. I am currently liaising with a Magento developer. If we need additional features on the frontend or performance optimizations, he can pull in other resources from Krish.

    How did you come to work with Krish TechnoLabs?

    After we gathered our requirements for the Magento platform, I spoke to several certified partners, mainly in India which is closer to us. We wanted a cost-effective solution. I spoke to six or seven certified Magento providers and chose Krish because they understood our business requirements well and proposed the right solution. They also gave us a good price compared to other providers who were demanding three times as much.

    How much have you invested with them?

    The total cost of their services from the beginning until today has been around $35,000­ to $40,000. The initial solution cost around $15,000 and our maintenance contract costs around $25 per hour. We have also undergone an optimization project which cost us $4,000.

    What is the status of this engagement?

    We started working with Krish in January 2015. The project took three months and we launched around April of that year.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Since 2015, our traffic has grown tremendously. In terms of transactions, we have grown sevenfold since launching the new platform. Krish’s performance optimization work helped increase our conversion rates drastically.

    How did Krish TechnoLabs perform from a project management standpoint?

    Everything was done on time and within budget. They use OrangeScrum as a ticketing system, and we communicate over Skype. The team is very responsive, getting back to me within a few minutes.

    What did you find most impressive about them?

    Within their company, they have a few specialists for the server side, the frontend, and the Magento core solution. Krish is a one-stop shop for all our Magento needs which means that we didn't have to look at different places for various services. Also, they have very good prices.

    Are there any areas they could improve?

    They could do a better job in terms of quality assurance. Krish has sometimes submitted features that were not 100% tested and we found minor bugs or elements that were not working right.

    Do you have any advice for future clients of theirs?

    Krish is one of the best, most cost-effective Magento solution providers on the market. They have a good team with strong expertise in the area. I would definitely recommend them to any client, but I would advise that person to have requirements well laid out upfront, using as much detail as possible. Even if the client doesn’t have that, Krish has enough expertise to guide clients to come up with the right solution.

    4.5
    Overall Score They have been responsive, well-priced, and we received a good solution. QA is the only improvement point.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They completed the work on time and have been very responsive in terms of daily support.
    • 5.0 Cost
      Value / within estimates
      Compared to other Magento providers, Krish is one of the most cost-effective options.
    • 4.0 Quality
      Service & deliverables
      They could do a better job on quality assurance, making sure everything is tested before it’s deployed.
    • 5.0 NPS
      Willing to refer
      They have the right expertise for end to end Magento solutions so I can recommend them to anyone.

    Web Development for Makeup and Skincare Line

    [Krish Technolabs] did great work, and I highly recommend them.

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2017 - Ongoing
    Project summary: 

    As part of an ongoing engagement, Krish Technolabs provides coding expertise to consistently update, improve, and maintain a company’s website. Programming languages include HTML, CSS, Java, and PHP.

    The Reviewer
     
    1-10 Employees
     
    New Jersey
    Judah Abadi
    Creative Director, Georgette Klinger
     
    Verified
    The Review
    Feedback summary: 

    Krish Technolabs added several new features to the site, including a free sample offer page and an ingredient database with links to purchase options. The team was responsive to feedback and communicated effectively using Orangescrum and Slack. Affordable rates fit within budget expectations.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the creative director of Georgette Klinger, a makeup and skincare line based in New Jersey. In my position, I handle everything from design to the website.

    OPPORTUNITY / CHALLENGE

    What challenges were you trying to address with Krish Technolabs?

    Since our company is not experienced with coding, we needed a team of coders to constantly work on the website and keep it updated and maintained.

    SOLUTION

    What was the scope of their involvement?

    We began the project with an audit, where they broke down the website and created a report of what needed to be worked on and listed things that weren't functioning properly. After we fixed all those issues, we began adding new features. In terms of technology, the coding languages they used to create the product were HTML, CSS, Java, and PHP.

    The team created several key features for our website. They built a page showcasing a free sample program our company offers. Our site contains a database of ingredients with links to related products that customers can instantly buy from that page.

    What is the team composition?

    Two designers from Krish Technolabs were assigned to this project.

    How did you come to work with Krish Technolabs?

    We looked for potential vendors on the Magento recommendations list, which includes agencies that have passed a specific screening test. I called several teams, and Krish Technolabs was the most cost-effective option. I asked for recommendations and referrals, which they handed over very quickly. Affordability was the main criteria we used to make our decision.

    How much have you invested with them?

    We've spent $10,000 on their services.

    What is the status of this engagement?

    We started working together in August 2017, and our engagement is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Internally, we've been happy, and the website is significantly improved in terms of quality. All of the features and functionalities we requested for them to build are included on the site. Their work was not always on time, to be honest. We experienced minor delays here and there, but their work was mostly good.

    How did Krish Technolabs perform from a project management standpoint?

    We mostly used Skype and orange scrum to communicate. When we interacted with them, they were responsive to any feedback we gave them and handled it positively. Being in different time zones posed some challenges.

    What did you find most impressive about them?

    They're very affordable.

    Are there any areas they could improve?

    They could work on their turnaround time to get the work done more quickly.

    Do you have any advice for potential customers?

    Due to time zone differences, be prepared to stay up late.

    5.0
    Overall Score They did great work, and I highly recommend them.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Design for Binding Supplier

    "They’re incredibly efficient and reasonably priced."

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Aug. 2016 - Ongoing
    Project summary: 

    KrishTechnolabs replaced an offsite Magento support team to optimize performance and stabilize testing and updates.  Added features include a single-page checkout, headers, and new integration implementations.

    The Reviewer
     
    Portland, Oregon
    Jeff McRitchie
    Co-Founder, MyBinding.com
     
    Verified
    The Review
    Feedback summary: 

    Skilled development increased conversion rates and maximized backend stability. New testing processes also make implementations more efficient. The ticket system manages simultaneous projects in a cost-effective manner, but accommodating the time zone difference requires more coordination.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m co-founder and VP of Marketing at Mybinding.com. We’re an online office retailer.

    OPPORTUNITY / CHALLENGE

    What challenges were you trying to address with KrishTechnolabs?

    We wanted to replace our existing Magento support partner, which had provided unreliable service. The new agency needed to be thorough and cost-effective as well.

    SOLUTION

    What was the scope of their involvement?

    We passed our entire development environment to them. They audited our incomplete projects and ongoing web stabilization issues before initiating any work.

    The largest project has been making our site mobile responsive. Other updates include a single page checkout, enhanced navigation, and new headers. The team has also done A/B testing, bug fixes, and integration implementations within the ERP.

    Since engaging them, we’ve switched hosting partners and hired additional third party vendors. These moves have been in conjunction with their focus on site speed and performance optimization.

    What is the team composition?

    I have one full-time developer on my account. He brings in frontend developers or other specialists as needed.

    How did you come to work with KrishTechnolabs?

    met them at a Magento trade show. For research, I screened several references and reviewed their past work. Pricing and their work hours structure were also important factors for me.

    What is the status of this engagement?

    Work started August 2016 and is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our conversion rate has increased. That’s been a significant change.

    I’m confident in their work and testing quality. The team’s performance is impressive compared to our old developers, whose implementations often resulted in catastrophic breakdowns that required us to rollback enhancements.

    How did KrishTechnolabs perform from a project management standpoint?

    We use a ticket management system to assign and monitor the nearly 15 projects occurring at a given time. Given the 12-hour time difference, this tracking tool makes project management and status updates convenient and efficient.

    We do communicate via phone as their mornings and our evenings overlap. Otherwise, we’ll put in late nights to talk in real time.

    What did you find most impressive about them?

    They’re incredibly efficient and reasonably priced.

    Are there any areas they could improve?

    They need to coordinate hours and time zones better.

    Do you have any advice for potential customers?

    We didn’t prepare enough for how they’d integrate into our system. New clients should figure that out prior to engagement.

    Clear expectations and good communication are also important for offsite vendors and ticket systems. Likewise, describe what the final product should look like when assigning tasks. That extra step will help them meet expectations.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Design for Wholesale Company

    "Krish has been great at timely, back-and-forth communication."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Nov. 2016 - Ongoing
    Project summary: 

    Krish redesigned a website and moved it to Magento, adding customized B2B features. They continue providing online Magneto support and resolving security issues.

    The Reviewer
     
    Minneapolis, Minnesota
    Joshua Lundorff
    President, Rockline Enterprises LLC
     
    Verified
    The Review
    Feedback summary: 

    Immediately after the website was launched, the drop shipping program started growing, while the new features helped meet the needs of online retailers. Despite being an overseas company, they have an excellent command of English and exceptional communication skills.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the founder of Rockline Enterprises, a wholesale and drop shipping supplier of licensed rock-and-roll merchandise – licensed band T-shirts, sweatshirts, hats – to online retailers, brick and mortar stores, and small chain stores.

    OPPORTUNITY / CHALLENGE

    What challenges were you trying to address with Krish?

    We were launching a drop shipping program for our online retailers. Since we have hundreds of retailers in our program, we were looking to upgrade our site and move it up to a new platform – Magento. We needed a company to help us with those needs.

    SOLUTION

    What was the scope of their involvement?

    They managed the entire process of building the new platform and the website, moving us from our previous cart to Magento, and adding customized and B2B [business-to-business] functionality to the site. 

    Since then, we've had them on retainer for doing online Magento support for our entire company: they perform design upgrades and custom programming, create new extensions for additional functionality and resolve minor bug issues.

    What is the team composition? 

    We've had contact with 2–3 people, but we generally work through our project manager.

    How did you come to work with them?

    We were shopping for an offshore developer, mostly in India, to keep our costs down. It was a long process and we conducted a lot of interviews and Skype calls. We also called their references – U.S. companies that had worked with Krish in the past.

    What is the status of this engagement? 

    We started working with them in November 2016 and they remain our hard-core programming and development team.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    After we launched the new website, we saw an almost exponential growth in our drop shipping program. The initial buildout enabled us to offer data feeds and product information and images, all of which our online retailers need.

    Their attention to detail and communication have been very good (we were concerned about communication when we chose an offshore developer, but they exceeded our expectations). Their English is excellent and they quickly respond back, which is important to us, especially when we have forward-facing questions or a client who can't place an order on our website.

    How did they perform from a project management standpoint?

    They kept us updated on what was happening throughout the buildout of the site. The project fell slightly behind the schedule, but they clearly communicated to us the reasons and the challenges they were dealing with, getting the project back on track quickly. We mostly communicate via email, but if there's something urgent, we use Skype or talk on the phone.

    What did you find most impressive about them?

    There're many companies overseas that know technology, but Krish has been great at timely, back-and-forth communication, which has helped us build our relationship with them.

    Are there any areas they could improve?

    We had a very positive experience with them. It would probably be good to have a project management tool where we could see all of our projects. Their project management portal seems to be set for their internal team, so it's not quite clear to us how to use that software.

    Do you have any advice for potential customers?

    Know exactly what you want from them and define the scope of the project and the timeframe. That sets the tone for the whole relationship and is part of the reason our original project went so well.

    5.0
    Overall Score We think of them as an extension of our team at this point.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      We fell behind the schedule on our original project, but they communicated with us all the time to let us know what the technical issues were.
    • 5.0 Cost
      Value / within estimates
      They were a great value for what we got.
    • 5.0 Quality
      Service & deliverables
      Once they started implementing the project, we didn't have any issues and the quality was great.
    • 5.0 NPS
      Willing to refer
      I'm recommending them now.

    Web Development for Commercial Lighting

    “I’ve yet to find a developer that will complete projects as fast as them with the same quality.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jan. 2013 - Ongoing
    Project summary: 

    Krish Technolabs initially developed a Yahoo Store. Further projects included website migration from the Yahoo Store to Magento, and customized web apps and features. The partnership has lasted five years and is ongoing.

    The Reviewer
     
    11-50 Employees
     
    Brighton, Michigan
    Kyle Kluska
    President, ProLighting
     
    Verified
    The Review
    Feedback summary: 

    Krish always delivers when expected, and their costs save 70%­–80% compared to other companies. Although the time difference can cause issues, constant communication minimizes delays.

     

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the president of ProLighting, a primarily e-commerce site that sells commercial and residential lighting.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Krish Technolabs?

    Five years ago, we needed to find a developer for our Yahoo Store. Since then, our needs have expanded, including migrating to a newer e-commerce platform.

    SOLUTION

    What was the scope of their involvement?

    Krish is a full developer shop; they essentially do all the coding for us. We create graphic mockups in-house of what we want, and we send it to them to implement on the site.

    The bigger project they did was our migration from Yahoo Store to Magento. They basically rebuilt our entire site on a new platform, migrating all the products and customer data into the new operating system. Now, we have a fully custom site with a lot of backend customization. Krish has integrated payment methods, including PayPal and Amazon Pay.

    We sell lighting products, so they've built apps that are specific to our needs. For example, if you're buying a certain light fixture, there’s a feature that will show accessories you'll need in order to work with that light fixture. Much of our site consists of these types of custom extensions that Krish builds from scratch.

    What is the team composition?

    We probably have around six people assigned to us. All of them are in-house at Krish’s facility.

    How did you come to work with Krish Technolabs?

    I found Krish through a Google search. I stumbled across their website, which had a lot of testimonials and current customers I recognized, so I reached out to them. They contacted me right away and provided some examples. They were also incredibly cheaper than the American developers I had used in the past; we saved probably 70%–80% by going overseas.

    How much have you invested with them?

    We’ve spent close to $100,000.

    What is the status of this engagement?

    We’ve been working together for the past five years, and it’s ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    I don't have exact numbers, but we saw an improvement in conversion rate, average order value, and overall revenue improved.

    How did Krish Technolabs perform from a project management standpoint?

    They’re always on time and within budget. The entire team is extremely responsive, and we mainly use email (and sometimes Skype) to communicate.

    What did you find most impressive about them?

    I appreciate their attention to detail and clear communication. Obviously, we have a time difference (being that they’re on the other side of the world), but as soon as they're in, they're communicating with us. I’ve yet to find a developer that will complete projects as fast as them with the same quality.

    Are there any areas they could improve?

    I can't think of anything.

    Do you have any advice for future clients of theirs?

    Choose Krish. It’s one of the best decisions we’ve made.

    5.0
    Overall Score We’re extremely satisfied. They’re excellent in all aspects.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re always able to work with our deadline or schedule.
    • 5.0 Cost
      Value / within estimates
      Compared to American providers, Krish is a huge cost-savings for us.
    • 5.0 Quality
      Service & deliverables
      The quality is excellent and what we expect.
    • 5.0 NPS
      Willing to refer
      They do great work, so we have no problem recommending them.

    Web Design for Coffee Company

    "They roll up their sleeves and try anything to make the experience the best it can be for you."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jan. 2011- Ongoing
    Project summary: 

    KrishTechnolabs re-platformed an e-commerce website using Magento software. They continue to monitor the website for troubleshooting. They’ll re-platform the site again for an upcoming Magento update.

    The Reviewer
     
    St. Peters, Missouri
    Cherri Newbury
    President, DiscountCoffee.com
     
    Verified
    The Review
    Feedback summary: 

    Despite a time difference, Krish remains available whenever needed. They are very receptive to feedback and are, without prompting, always looking for new ways to improve the website, even if it stretches them beyond their comfort zone. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the president of DiscountCoffee.com, an online coffee and breakroom stock supplier.

    OPPORTUNITY / CHALLENGE
    What challenge were you trying to address with KrishTechnolabs?   We wanted to redesign and re-platform our Magento software-based website. 
    SOLUTION

    What was the scope of their involvement?

    With our guidance, they re-designed the entire website, from the layout to the color using the already-existing content. They also provided site monitoring, so if there’s any problem on the site, we’ll be notified of the error and they’ll fix it for us.

    What is the team composition? 

    I worked with a project manager and a developer. The developer is an expert in everything we need, so we don’t need to interact with multiple people to get something done.

    How did you come to work with KrishTechnolabs?

    We met them at a Magento Imagine conference in Las Vegas. After speaking with them, we investigated their work further and tested them a few times on things that are important to us, such as being able to get a fast response to our needs throughout the day, before signing a contract.

    What is the status of this engagement?

    We began working with them in July 2011, and we’ve worked with them for every subsequent re-platforming project. In about a year from now, when the updated version of Magento is released, we’re looking to re-platform with them again.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They actively look for ways to improve our website, from increasing its speed to adding and modifying extensions to provide us with any features we want. Even if the extension isn’t in their traditional coding format, they’ll find a way to make it happen for us. 

    How did KrishTechnolabs perform from a project management standpoint?

    Krish has an incredible project management software that makes it really easy to exchange information, images, and files. It keeps things organized instead of scattered. 

    They’re also really good at keeping up with any updates or patches the site needs. If we have any questions or concerns, I can call them at any time, day or night to have it handled. There’s no wait time or ticket system — you just get the help you need.

    What did you find most impressive about them?

    Initially, my biggest reservation was there was a potential for a language barrier between us, given they are an offshore company. But they do a tremendous job in explaining what we need to know in clear, concise language that’s easy to understand even if you don’t have a tech background. It makes the process much more efficient.

    They also don’t charge you for every little change they make. They’re fair in how they price their services, and there aren’t any surprises.

    Are there any areas they could improve?

    Not that I can think of. They’re very receptive to our feedback. I recently asked them if they had ever thought about building marketplace extensions for Amazon, Walmart, and other major retailers. They said that was a great idea, and they’re working on it. They roll up their sleeves and try anything to make the experience the best it can be for you.

    Do you have any advice for potential customers?

    Know what you want when you come to them. If you give them an idea of what you want, they can really build on that. They’ll make suggestions to ensure you get most optimal solutions.

    5.0
    Overall Score We intend to continue our work with them in the future.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They have an excellent project management system.
    • 5.0 Cost
      Value / within estimates
      You can’t beat the price.
    • 5.0 Quality
      Service & deliverables
      If it isn’t what you want, they’ll go back and make changes as often as needed without adding on expenses.
    • 5.0 NPS
      Willing to refer
      I recommend them constantly.
    Verification

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    Verification Level
    Silver
    VERIFIED
    Business Entity
    Business Entity Name
    Krish Technolabs Pvt. Ltd.
    Status
    Active
    Jurisdiction of Formation
    India
    ID
    U72200GJ2012PTC068501
    Date of Formation
    Jan 6, 2012
    Payment & Legal Filings
    International Credit Risk Assessment

    Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

    Low Risk
    Last Updated
    May 11, 2020
    Client Reviews
    VERIFIED CLIENT REVIEWS
    11
    OVERALL REVIEW RATING
    4.9
    Source
    Clutch
    LAST UPDATED
    February 7, 2019