Krimatix Pvt Ltd.

BACKGROUND

Please describe your company and position.

I am the CMO of MedAlly

Describe what your company does in a single sentence.

MedAlly (www.medally.ai⁠�) is an AI-powered healthcare platform providing clinical documentation, AI scribe, clinical decision support, and workflow automation solutions for hospitals, clinics, and healthcare professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krimatix Pvt Ltd. to accomplish?

• Software development for MedAlly's healthcare Al platform.
• Ongoing technical support, bug fixes, and product improvements.
• Digital marketing support to improve brand visibility and generate leads.

SOLUTION

How did you find Krimatix Pvt Ltd.?

• Online Search
• Referral

Why did you select Krimatix Pvt Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Krimatix Pvt Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Krimatix Pvt Ltd provides end-to-end software development and ongoing support for our healthcare AI platform, including new feature development, UI/UX improvements, API integrations, bug fixing, performance optimization, testing, and maintenance. They also manage our website enhancements, SEO, social media, digital marketing campaigns, branding initiatives, and marketing collateral to strengthen our online presence and support customer acquisition. Their team continues to work closely with us to enhance the product and scale our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth in brand visibility, website traffic, qualified leads, social media engagement, content reach, and partnership opportunities, along with improved market awareness and customer acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Krimatix managed the project in a structured and transparent manner, maintaining clear communication throughout the engagement. They consistently responded to our feedback, prioritized critical requests, and provided timely updates on development progress. While software development timelines naturally evolved as new requirements emerged, the team remained flexible, proactive, and committed to delivering quality work. Their ongoing technical support, responsiveness, and collaborative approach have made them a reliable long-term technology partner.

What was your primary form of communication with Krimatix Pvt Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Krimatix Pvt Ltd. stood out for their proactive approach, technical expertise, and willingness to act as a partner. Beyond software development, they provided ongoing support, valuable recommendations, and digital marketing assistance while remaining responsive, flexible, and committed to our business goals.

Are there any areas for improvement or something Krimatix Pvt Ltd. could have done differently?

At this stage, we have no major suggestions for improvement. The team has consistently been responsive, collaborative, and committed to delivering quality solutions while adapting to our evolving requirements. We look forward to continuing our long-term partnership with Krimatix Pvt Ltd.