KRENSHAW

BACKGROUND

Please describe your company and position.

I am the Managing Directors of The Green zerowaste Company

Describe what your company does in a single sentence.

We needed to have a system where clients can log in and book appointments and check the progress of projects related to them, and an overall upgrade of our systems .

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KRENSHAW to accomplish?

• Help with client management
• Help with increasing the efficiency of our systems/an upgrade

SOLUTION

How did you find KRENSHAW?

Referral

Why did you select KRENSHAW over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from KRENSHAW were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a system upgrade with various features and functionalities included. 

The key deliverables are:

Client database and profile management 

Task and milestone management 

And communication and activity logs 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the features we needed were successfully added.

They kept the project timelines and ensured consistent communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were prompt with queries and clarifications.

Had open and transparent communication.

They delivered on time or asked for reasonable extensions where was necessary.

What was your primary form of communication with KRENSHAW?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are flexible with their working hours. They worked late nights and even on holidays to ensure our systems were running as they should. A very reliable team and extremely professional.

Are there any areas for improvement or something KRENSHAW could have done differently?

We were happy with the services we got and they worked within our budgets. No complaints here.