Kosov

BACKGROUND

Please describe your company and position.

I am the Founder of Short soft

Describe what your company does in a single sentence.

Our company provides hotels with software solutions to enhance their staff operations and improve the guest experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kosov to accomplish?

• Brand Identica
• Web Design
• Web Development

SOLUTION

How did you find Kosov?

Online Search

Why did you select Kosov over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Kosov were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Brand Identity: Development of a logo that reflects the values and concept of our company. Creation of a color palette, typography, and styles that align with our brand atmosphere. Preparation of a brand guideline containing rules for logo usage, colors, and typography. 
• Website Design: Development of the main page layout considering our brand identity and objectives. Creation of designs for internal pages, including product pages, services, about us, contacts, etc. Provision of visualizations and design prototypes for our review and approval. 
• Website Development: Layout and programming of the main page and internal pages using modern web technologies. Integration of necessary functional elements such as feedback forms, shopping cart, etc. Optimization of the website for improved loading speed and user-friendliness. Key 
• Deliverables: Brand identity, including logo, color palette, typography, and brand guideline. Layouts and designs for the main page and internal pages of the website. Layout and programming of the main page and internal pages. Integration of necessary functionality and website optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has experienced an increase in conversion rate (the number of incoming inquiries), an increase in the average duration of user sessions on the site, and a decrease in bounce rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team I worked with demonstrated a high level of professionalism and organization during the development of my project. They went above and beyond to ensure that deadlines were met and deliverables were completed on time. Their approach to project management was highly structured and efficient. In terms of meeting deadlines, I am completely satisfied with their ability to deliver all the necessary elements on time. 

They planned each stage of the project and set clear completion dates for each milestone. This allowed me to have a clear understanding of the timeline and plan my further actions. The team was responsible and made an effort to not only meet deadlines but also inform me of any changes or delays that occurred. When it comes to addressing my needs, they showed flexibility and openness to my ideas and preferences. 

They attentively listened to my requirements and provided professional recommendations to enhance the project. It was very easy to communicate with them, and they were always available for discussions and making changes when necessary. Overall, I am highly satisfied with their project management. 

They demonstrated a high level of professionalism by delivering all project elements on time and were very responsive to my needs. I would highly recommend this team to anyone seeking quality brand development and website design services.

What was your primary form of communication with Kosov?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first thing that impressed me was their ability to understand and embody my Brand Identity concept. I wanted my website to reflect the uniqueness and values of my brand, and this company exceeded all my expectations. Their designers created an amazing logo and developed a style that perfectly aligns with my business. Additionally, I was impressed by their professionalism and communication throughout the entire process. 

They were always available for discussion and incorporating changes, and I felt that my needs and preferences were always their priority. Finally, their web development was flawless. They created an interface that works seamlessly and is user-friendly for my clients. My website was optimized for various devices, and its performance is simply outstanding. 

Overall, I am truly impressed with the work of this company. They made the process of creating Brand Identity and website development easy and enjoyable. I highly recommend them to anyone seeking professionals in this field.

Are there any areas for improvement or something Kosov could have done differently?

None