Komshi LTd

BACKGROUND

Please describe your company and position.

I am the Manager at a restaurant

Describe what your company does in a single sentence.

We are a restaurant based in South Kensington, offering delicious dishes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Komshi LTd to accomplish?

• Create a website that allowed the customers to learn about our business
• Allow customers to see our menu
• Allow customers to book a table with us

SOLUTION

How did you find Komshi LTd?

Referral

Why did you select Komshi LTd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

What was the size of Komshi LTd’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Komshi LTD created our website that met our needs. They also created an admin panel for us, which allows us to control bookings online. This has made conducting our business much easier and more time efficient. They are also maintaining our website, which creates a more organised schedule for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our bookings have increased significantly. We do not have any glitches on our website. The customers are more inclined to book with us instead of just showing up, which makes our work more organised. The footfall has increased since we created the website with Komshi LTD. They offered us an option of designing our website based on search engine, meaning more customers could come across it during their search.

What was your primary form of communication with Komshi LTd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the website slightly before the promised time. They were very responsive to our needs, and gave us an advise where needed, which turned out to be extremely helpful.

What did you find most impressive or unique about this company?

Very knowledgeable team, who could exceed our expectations. We were not too sure where to start with the design, however with their support and guidance, we have found it easier to find what we wanted.

Are there any areas for improvement or something Komshi LTd could have done differently?

No