Komkor Service

BACKGROUND

Please describe your company and position.

I am the Chief specialist of the Department of document management, organizational work and control of Novoiavorivsk City Council

Describe what your company does in a single sentence.

Novoiavorivsk City Council ensures effective community governance, provides public services, and creates a comfortable environment for residents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Komkor Service to accomplish?

• Enhanced Map: Object filtering by category and nearby search capabilities were refined.
• New Widgets: Weather information and a currency converter were integrated.
• New "Events" Section: An interactive calendar for cultural and entertainment events was added.
• Interface Redesign: The app's look and feel were updated, and its navigation improved.
• Expanded "Recommended to Visit" Section: New categories, media, an interactive map with routes, ratings, and nearby object information were added.
• Updated Home Screen: An interactive slider featuring key locations and top community attractions was implemented.

SOLUTION

How did you find Komkor Service?

Referral

Why did you select Komkor Service over others?

Great culture fit

How many teammates from Komkor Service were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a large-scale update of the Novoyavorivsk Smart application.. Key deliverables include: a significantly expanded "Recommended to Visit" section with new categories, media, and an interactive map; an updated home screen with an interactive slider and top attractions; a new "Events" section; "Favorites" and "Routes" functionality; an expanded map with filters; new widgets (weather, currency converter); and a complete interface redesign to improve navigation and user interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased App Downloads: The number of app downloads has risen by 25%.

Positive User Feedback: The average app rating on app stores (App Store/Google Play) has increased by 0.5 points.

Increased Time Spent in the App: The average time users spend in the app per session has grown by 18%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Komkor Service LLC's project management was exceptional. They always met deadlines and in some cases even exceeded them. Their response to our needs was immediate, and they consistently offered optimal solutions.

What was your primary form of communication with Komkor Service?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We believe "Komkor Service" LLC did something special: they changed our app so the community information looks much better. This happened thanks to an easy-to-use design, the inclusion of media, and new map features.

Are there any areas for improvement or something Komkor Service could have done differently?

We are completely satisfied with our collaboration with Komkor Service LLC. Currently, we don't see any significant areas for improvement, as all our expectations have been met.

BACKGROUND

Please describe your company and position.

I am the Chair of the Board of NGO "Successful Lviv Region"

Describe what your company does in a single sentence.

NGO "Successful Lviv Region" promotes the preservation and popularization of the cultural heritage of Lviv Oblast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Komkor Service to accomplish?

• Stimulating travel and planning: Provide tools for creating personalized routes, rating, and recommending visited objects.
• We hired Komkor Service to achieve the following goals: Creation of a comprehensive digital catalog: Develop a mobile application that unifies information on 450 historical and architectural monuments and 20 tourist routes of Lviv Region.
• Facilitating cultural exploration: Enable users to deeply study historical references, locations, contacts, and opening hours of cultural sites.
• Ensuring autonomous access: Implement key application functionalities (information about attractions, maps) without mandatory internet connection.

SOLUTION

How did you find Komkor Service?

Referral

Why did you select Komkor Service over others?

Great culture fit

How many teammates from Komkor Service were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The scope of work involved the complete development of native Android and iOS applications. This included gathering and systematizing information on 450 historical and architectural monuments and 20 tourist routes, creating an interactive map, developing the user interface, implementing offline mode, and incorporating travel planning features. Key deliverables: a fully functional, bilingual mobile application "Lviv Region. Unique Heritage" with a large database of cultural objects and convenient offline access.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project successfully unified over 450 historical and architectural monuments and 20 tourist routes in the region, significantly expanding the information base for users. In its first months post-launch, the app achieved over 4,000 downloads, highlighting its significant popularity. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Komkor Service's project management was of high quality. Adherence to established deadlines was consistent, and responses to our inquiries were prompt and effective.

What was your primary form of communication with Komkor Service?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their unique ability to transform the complex concept of preserving and popularizing cultural heritage into an intuitive and functional mobile application that truly reflects the spirit of Lviv Region.

Are there any areas for improvement or something Komkor Service could have done differently?

We are extremely satisfied with Komkor Service's work. The final product significantly exceeded our expectations, demonstrating the highest quality of execution. Currently, we haven't identified any substantial areas requiring improvement.

BACKGROUND

Please describe your company and position.

I am the Head of Tourism and City Promotion of Uzhhorod city council

Describe what your company does in a single sentence.

Uzhhorod City Council manages the city, ensures resident well-being, infrastructure development, and supports community initiatives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Komkor Service to accomplish?

• Develop a comprehensive digital guide: Create a modern mobile application to serve as the primary information resource for Uzhhorod residents and tourists.
• Facilitate navigation and orientation: Provide an interactive city map with object search and route planning functionalities.
• Centralize tourist information: Gather and present detailed descriptions, photos, and contacts for accommodation, dining establishments, and all major attractions.
• Inform about events: Implement an integrated calendar for announcing cultural, sports, and entertainment events.
• Ensure offline access: Enable the core functionalities of the application to be usable without an internet connection.
• Implement efficient content management: Develop a user-friendly web admin panel for the city council to update information and send notifications
• Optimize launch: Ensure the application's readiness and publication before the start of the 2025 summer tourist season

SOLUTION

How did you find Komkor Service?

Referral

Why did you select Komkor Service over others?

Great culture fit

How many teammates from Komkor Service were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Development of native Android and iOS applications. Integration and systematization of information on accommodation, dining establishments, tourist attractions (castles, museums, parks), and events. Creation of an interactive map with filters, search, and route planning capabilities. Development of a web admin panel for content management and push notifications. Implementation of offline operation mode. Key Deliverables: Fully functional "Uzhhorod" application for both mobile platforms, an intuitive CMS, integrated geospatial services, and an up-to-date database of city objects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the first days since launch, the "Uzhhorod" app achieved approximately 600 downloads on Android and iOS, which is an excellent start. Furthermore, the project received widespread positive coverage in local and national media, with dozens of publications, indicating its relevance and demand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Komkor Service's project management was highly organized. All stages and tasks were completed strictly according to the set schedule. They responded quickly to our requests and suggestions, offering effective solutions.

What was your primary form of communication with Komkor Service?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deeply understand Uzhhorod's uniqueness and reflect it in the app, combining historical heritage with modern digital tools. 

Are there any areas for improvement or something Komkor Service could have done differently?

We highly value both the final project result and the team's professionalism throughout the entire collaboration process. Currently, we don't see significant areas for improvement on their part.

BACKGROUND

Please describe your company and position.

I am the Chief specialist of the Department of tourism, culture and promotion of Skole City Council

Describe what your company does in a single sentence.

The Skole City Council manages community affairs, ensures its development, provides public services, and represents the interests of its residents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Komkor Service to accomplish?

• Update the app's look and feel to make it more user-friendly.
• Expand its features so "Skole Smart" becomes a full-fledged digital guide for both residents and tourists.
• Migrate the app to a newer, more modern platform version.
• Ensure easy content management through an admin panel with the ability to send push notifications.

SOLUTION

How did you find Komkor Service?

Referral

Why did you select Komkor Service over others?

Great culture fit

How many teammates from Komkor Service were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've completely overhauled the design and navigation. The "Tourist" section has been expanded with new categories, photos, map routes, ratings, nearby attractions, and detailed descriptions.

The homepage has been updated with an interactive slider, a community overview, and suggested routes. We've also improved the map with new filters and search functionality.

New pages include weather and a currency converter. Finally, we've developed an admin panel for content management and push notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've seen a 10% increase in app downloads and a 15% rise in active users. The number of support inquiries has decreased by 15%, and the time spent in the app has grown by 20%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tasks were completed strictly on time, and deadlines were met. Their response to our needs was prompt and proactive; they offered their own solutions and improvements.

What was your primary form of communication with Komkor Service?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They truly understood our needs and our community. They were able to anticipate problems and find innovative solutions. They were also easy to communicate with and adaptable.

Are there any areas for improvement or something Komkor Service could have done differently?

We are currently completely satisfied with the collaboration.