KnovoicOrb

BACKGROUND

Please describe your company and position.

I am a project manager at YC Logistics

Describe what your company does in a single sentence.

Supply chain and Logistics for international goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KnovoicOrb to accomplish?

• Streamline internal operations

SOLUTION

How did you find KnovoicOrb?

Referral

Why did you select KnovoicOrb over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KnovoicOrb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Knovoicorb Consulting partnered with our organization to assess and significantly improve our internal operational capabilities across logistics, supply chain coordination, and decision-making functions. Their engagement went beyond surface-level optimization and delivered a structured, data-driven transformation of how our internal teams operate, collaborate, and make decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We observed a 25% reduction in internal process cycle times through workflow standardization and automation design with higher data accuracy and consistency, enabling unified KPI reporting across operations and leadership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Knovoicorb demonstrated strong project management throughout the engagement. The project was well-structured with clearly defined milestones, deliverables, and timelines, and key items were delivered on schedule. Communication was consistent and transparent, allowing for effective tracking of progress and early identification of risks.

They were highly responsive to our needs, adapting quickly to feedback and evolving requirements without disrupting delivery timelines. Knovoicorb proactively addressed issues, provided clear recommendations, and maintained a collaborative approach that ensured alignment with our operational priorities.

What was your primary form of communication with KnovoicOrb?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out about KnovoicOrb was their combination of analytical rigor and operational understanding. Rather than offering generic recommendations, they took the time to understand our internal realities and translated complex challenges into clear, actionable solutions that teams could realistically execute.

Are there any areas for improvement or something KnovoicOrb could have done differently?

Overall, the engagement was very strong. If there were areas for improvement, it would be around accelerating change adoption across internal teams. While KnovoicOrb delivered clear frameworks, tools, and recommendations, some teams required additional time to fully adjust to new processes and ways of working.