KlientBoost

BACKGROUND

Please describe your company and your position there.

Crime Intervention Alarm, or CIA, was started in 1996 by the current owner and has been providing security and surveillance throughout the tri-state area ever since. With the number one priority of protecting what matters most to each individual, CIA was built on core customer service principals that still last to this day. I am the Technical Advisor for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We reached out to KilentBoost in the summer of 2019 to help us revise our marketing strategy through Google AdWords. They have been extremely helpful in improving our ROI with Google Ads and also provide additional value in other areas such as suggesting new ways to get more leads through our website.

What were your goals for this project?

Our primary goal was to increase ROI with our Google Ads Campaigns. By decreasing the overall cost per new lead and increasing the volume of leads, this will have a lasting impact on the growth of the company and put us ahead of our competition.

SOLUTION

How did you select this vendor?

My team found KlientBoost through a Google Search in 2018, however we didn't initially work with them. After working with another vendor for approximately 3 months, we paused all campaigns because they weren't getting the results we were looking for.

Then, we reached out to KlientBoost again in 2019 and began working with them. Our Criteria for selecting a vendor was price, reviews and overall experience. There was a total of two-three companies considered and I was solely responsible for the decision process.

Describe the scope of their work in detail.

After we hired this company, we initially began with a series of calls to review our current Google Ads account. The very next thing they did was optimize what was currently there and devise a gameplan for moving forward. They did thorough research into our competitors and used that insight to revise our advertising strategies. Over the course of working together, we talked on the phone about once a month and continue to stay in touch via email.

What was the team composition?

We only worked with about 3 people from KlientBoost throughout the duration of working together. The team size from our viewpoint did not change.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The work they have done continues to be very successful. We have seen a reduction of our cost per lead by at least 50% and it continues to decrease. Meanwhile, they have helped increase our lead volume by about 60% which is great. These results were immediately and much better then our previous AdWords advisors.

How effective was the workflow between your team and theirs?

The communication was great! The KlientBoost team continues to reach out and provide insight as to what is going on with our campaign frequently. They offer advise outside of the campaign often as well which is a great bonus to working together.

What did you find most impressive about this company?

The most impressive part about this company is their experience and the results they bring. I was impressed that after working together, we immediately saw better results, rather than waiting several months to see them. I appreciate the hustle on their side to get improvements for their clients.

Are there any areas for improvement?

My only request for improvement would be to see more reports of our ad account. Frequently the team reaches out to tell and explain to me what they are doing to try to get better numbers, but I'd be looking for more data within the email reports.

BACKGROUND

Please describe your company and your position there.

Prime Collective is one of the leading companies when it comes to managing alternative music artists in Denmark. Prime Collective recently decided to branch out into the world of arranging live concerts, with the first edition of Prime Fest, an ambitious one day festival with more than 15 renowned bands from all over the world. I am in charge of the festivals presence on social medias and digital marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We hired to Klientboost to go through our existing campaigns and help us optimize these to get more value out of the money we spend on digital marketing.

What were your goals for this project?

Our goals was to sell at least 900 tickets out of the 1300 available.

SOLUTION

How did you select this vendor?

We were recommend by friends of ours who have had great experiences working with Klient Boost.

Describe the scope of their work in detail.

After we decided to hire Klientboost, we had an online meeting with the consultant we were appointed and explained our goal and what we had to work with. The consultant then went over all our exisiting campaigns and came back with a ton of optimizations and new additions, that quickly were applied. Their consultant kept checking in on our campaigns to ensure everything was running smoothly.

What was the team composition?

We had one consultant appointed to us and that was more than enough, but I am sure that they can provide an entire team to meet any needs one might have, if need be.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since we began working with Klientboost we saw a 53% increase in our ROI, which basically means we sold a lot more tickets with the same budget due to their optimizations of our campaigns and we ended up exceeding our goal of tickets sold.

How effective was the workflow between your team and theirs?

It was very effective, short response times, even though there was a time difference to account for. Every bit of information was delivered in a clear and tangible way.

What did you find most impressive about this company?

Their ability to deliver results very fast was impressive, their consultant quickly found all the small errors in our campaigns and instantly came up with solutions.

Are there any areas for improvement?

Not that I can think of. This company seems to me to be a well oiled machine that runs exactly like it's supposed to.

BACKGROUND

Please describe your company and your position there.

I'm the Administrative Analyst for the Econ Department at UC Irvine. I work with promoting our colloquium seminar series that includes visiting Economists from around the world through on site talks and virtually.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

After seeing a decline in attendance, KlientBoost was used to drive a larger audience to our site to increase viewership and registration for our events.

What were your goals for this project?

The main goal was to gain more traffic to our seminar site and have a higher registration and attendance for our events.

SOLUTION

How did you select this vendor?

I had heard about KlientBoost through a colleague that had incredibly positive feedback using them for PPC campaign.

Describe the scope of their work in detail.

KlientBoost created our event campaign content and directed traffic to our site through effective social media marketing campaigns. KlientBoost even helped me create a growth plan to ensure that we get the highest possible conversion rate from the traffic we create for future events.

What was the team composition?

Account Manager and Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We consistently and almost immediately saw more registrations and attendance numbers for our seminars.

How effective was the workflow between your team and theirs?

Very effective. Communication with their team was consistent and always helpful.

What did you find most impressive about this company?

Great! Everyone I ever spoke with at KlientBoost was so kind and helpful. It can be intimidating to enter their realm of work, when it sounded like a foreign language to me. They were so good at understanding my needs and communicating with me how their strategies would be implemented and executed.

Are there any areas for improvement?

Not for me. Myself, and the department were thrilled with the results.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO at Inturact, a B2B SaaS growth agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We needed a partner to help execute paid advertising for a client in the medical space.

What were your goals for this project?

We needed to build new campaigns, track spend, understand channel CAC and optimize the efforts to make sure they were ROI positive.

SOLUTION

How did you select this vendor?

We had worked with Klientboost in the past and knew they could deliver on execution but also tracking results.

Describe the scope of their work in detail.

New campaigns were created on Adwords an Facebook. Conversion tracking was setup and pixels installed. The campaigns were managed, monitored and optimized on a monthly bases.

What was the team composition?

Inturact lead the full marketing initiatives while Klientboost owned specifically the paid advertising efforts within them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome of the campaigns was a 7 figure increase in revenue while also attributing to additional growth through boosting our strategic organic efforts as well.

How effective was the workflow between your team and theirs?

Klientboost's team worked seamlessly with our tools and custom workspace for managing clients. They were simply looked at as a partner and a part of our Inturact team throughout the engagement.

What did you find most impressive about this company?

The most impressive part of the company is the ability to make adjustments on the fly and be flexible with dynamic shifts in strategy when needed.

Are there any areas for improvement?

Inturact is a marketing agency too and getting both of our teams aligned to onboard a new client together took a bit of extra effort since we both have our current processes and tools we use. In the end it worked out and was mainly an internal challenge that our clients never noticed but is something we both probably could improve upon.

BACKGROUND

Please describe your company and your position there.

LegalShield gives you the ability to talk to an attorney on any personal legal matter without worrying about high hourly costs. We are a subscription based Legal services company protecting over 4 million lives. I am the Sr. Director of Digital and have responsibility for Direct to Consumer Strategy and Execution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We needed a high quality, dependable, vendor who could help us with our landing page strategy. We hired them for their deep expertise and capabilities not just with CRO, but also because of their ability to work within Unbounce.

What were your goals for this project?

To achieve a high quality while also maintaining quick turnaround and therefore speed to market.

SOLUTION

How did you select this vendor?

We vetted them against 2 other competitors that we found using common online contractor search tools. Ultimately they won on affordability and quality.

Describe the scope of their work in detail.

They have (and continue) to help LegalShield develop UI/UX for landing pages within Unbounce. We maintain an ongoing contract with them to develop pages and bring their unique insights to the overall design and function of the landing pages. We've used them to develop and deploy in excess of 25 landing pages up to this time.

What was the team composition?

Klientboost uses a team of 2-3 people to help aid and support production. The team size does flex when needs spike and they are extremely responsive to our needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

CRO is an ongoing endeavor and we've seen much of the work with Klientboost turn into a positive ROI for the company.

How effective was the workflow between your team and theirs?

It's been seamless. They integrated into our company Slack and have become and extension of the team.

What did you find most impressive about this company?

Their ability and willingness to adapt and learn with us. They are a valued partner and the entire team enjoys working with them.

Are there any areas for improvement?

They are an excellent vendor, and they full-fill every request we given them in a timely and professional way. I have no complaints.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director of a smart-home tech company. We are located in Dallas, TX and have over 20 employees. I'm responsible for our SEM efforts, our strategic direction, and the company's brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We offer privacy-safe noise monitoring to various markets, but our primary focus is the short-term rental industry. Essentially, we've created a new category and are relatively niche. Awareness is something we struggled with and needed an expert to help build.

We had worked with other PPC and SEO agencies with minor successes. As we scaled, we knew we could increase our efficiency and reach. Klientboost was the answer.

What were your goals for this project?

We started with PPC at Klientboost. Our goal was to increase our number of leads as well as increase the conversion of leads to customers. With others entering the space, we chose to then bring Klientboost on for our SEO as well.

SOLUTION

How did you select this vendor?

Our Head of Growth met the CEO of Klientboost at a conference and immediately passed their info my way. As our company grew, we reached out to Klientboost as soon as we saw an opportunity. After vetting other agencies, Klientboost was still the agency that aligned most with our brand, our goals, and was able to present a strategy most fitting.

Describe the project in detail.

We kicked things off with a couple of onboarding calls so they could learn more about our product, our challenges, and our vision. They worked on building out landing pages for CRO and then built out the ad creative. They also worked on various keyword and audience tests.

Each week, they provide us with performance updates, suggestions, and a call to walk through things. Their communication is some of the best. For SEO, they did a site audit and walked us through suggestions to improve our site design and use of keywords. They write monthly blog posts as well.

What was the team composition?

Our team is comprised of our product manager, a designer, and our SEO expert.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There's been a dramatic increase in our leads as well as our conversion rate. We have launched new creative faster than we ever have and have a team of experts, which for a small team, is vital.

How effective was the workflow between your team and theirs?

Their team feels like an extension of ours. They are extremely responsive and informative. We're able to email them with any questions and get a response back within a couple of hours.

What did you find most impressive about this company?

Their knowledge of PPC and SEO as well as their willingness to learn about our company and industry. They continually throw ideas our way and we're able to do the same with them. They're all for collaboration and are always willing to educate us on the nuances of PPC and SEO. Plus, their results!

Are there any areas for improvement?

Honestly, no.

BACKGROUND

Please describe your company and your position there.

I worked as the Director of Marketing for an HR tech company in a very competitive environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We hired KlientBoost because we had scaled out our ability to manage our paid advertising on a day to day basis. We also lacked a full time designer and the time/expertise to build landing pages and have an ongoing testing program. KlientBoost managed our Google/Bing Ads as well as Linkedin.

What were your goals for this project?

We wanted to expand our testing program for conversion rate optimization as well as lower our ROAS while increasing the number and quality of leads we were generating.

SOLUTION

How did you select this vendor?

I had followed KlientBoost's content for a while and really appreciated their commitment to education and the no nonsense way in which they went about their work. I was excited to have someone to both work on our account management as well as someone who could help us build out landing pages and expand our testing program.

Describe the project in detail.

Google/Bing Ads management from strategy to execution. Linkedin and Facebook as well. Landing page design/testing.

What was the team composition?

My team was very small which was the impetus for me to bring in an agency. I could not manage the day to day effectively with the ad spend we had. I also lacked a full time designer and had no developers at all. KlientBoost supplemented me and my team nicely with the way that they staff their projects.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to succeed on every level we set out to. We improved our ROAS while also improving our lead flow and quality. we also expanded our testing program and moved into more channels that opened us up to new prospects.

How effective was the workflow between your team and theirs?

KlientBoost was highly responsive and always thorough in their responses. I never had to worry about things getting done and I never had to ask twice. The two people assigned to our project worked in lockstep and I always felt supported.

What did you find most impressive about this company?

Their commitment to education as well as making the project successful was what I appreciated most. not only did they execute but they took the time to bring my team along with them which was invaluable.

Are there any areas for improvement?

When we were working with them we lacked the ability to expand into some channels that we wanted to with programmatic advertising and a more complete look end to end into our funnel.

BACKGROUND

Please describe your company and your position there.

I led growth initiatives for a startup building a web-based packaging spec system. We were located in California, at the time we had a small team and no one dedicated to PPC, conversion, or design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

CPG brands were struggling with inefficiencies that stemmed from a lack of packaging and product data. The goal was to get in front of a very specific job title within massive companies and help these large brands move their packaging specs to the cloud. I am VP Sales trying to wear multiple hats - we needed help with everything. We brought on KlientBoost to help with PPC Management, Conversion Rate Optimization, and Landing Page Design.

What were your goals for this project?

The goal was to get in front of a very specific job title within massive companies and then educate these large brands about the benefits of moving their packaging specs to the cloud.

SOLUTION

How did you select this vendor?

KlientBoost was referred to me by a former colleague. Once I met with Johnathan Dane I was convinced that they were the right partner. With KlientBoost, you gain a driven, accountable partner committed to improving your business.

Describe the project in detail.

We had a very specific ideal customer profile, and the challenge was getting in front of that targeted niche within massive CPG companies. We needed more paid acquisition leads and we needed to increase our conversion rate.

What was the team composition?

We worked with an account manager. I was very impressed by the high-touch engagement model, delivered and managed by KlientBoost's dedicated team of experts, who offered real reliability and a radically better customer experience. KlientBoost was a true extension of our marketing team, and they provided insights and recommendations for optimizing the metrics that mattered most.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Over 100% more paid acquisition leads, and over 300% increase in conversion rate. Success.

How effective was the workflow between your team and theirs?

Very effective. I considered our KlientBoost team to be an extension of our team.

What did you find most impressive about this company?

I was very impressed by the high-touch engagement model, delivered and managed by KlientBoost's dedicated team of experts, who offered real reliability and a radically better customer experience. KlientBoost was a true extension of our marketing team, and they provided insights and recommendations for optimizing the metrics that mattered most. At the time, we didn't even have a marketing team, and with KlientBoost, we didn't need one. It was great to have a true partner in our digital advertising efforts. We had a very specific ideal customer profile, and the challenge was getting in front of that targeted niche within massive CPG companies. KlientBoost often knew even more about our needs and our customers than I did. With KlientBoost, I knew they were doing everything they could to increase our conversion rate. That peace of mind was huge. With KlientBoost, you gain a driven, accountable partner committed to improving your business.

Are there any areas for improvement?

There are no drawbacks to working with KlientBoost. Only benefits.

BACKGROUND

Please describe your company and your position there.

I own my own residential real estate business. My main focus is to help my clients buy, sell & lease their residential properties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

I've recently started my real estate business and needed assistance creating an online presence for current and future clientele.

What were your goals for this project?

To help me have a digital media presence online and to help me gain exposure and clientele.

SOLUTION

How did you select this vendor?

Referral from a colleague.

Describe the project in detail.

They helped me navigate and choose which design elements and content I needed for a website and how to actually launch a website. They assisted me with the overall feel of my business through my online presence. I really needed help getting my name out in the community and gaining more exposure and clientele, so they assisted me with an SEO campaign.

What was the team composition?

I had a dedicated project manager that helped me along the way with every aspect of my website. We had an initial meeting with a few employees and they were very knowledgable and came up with a plan that would best suit my business and needs. Whenever I had any questions or needed advice on my next marketing move, my project manager was available with just an email or phone call.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I have a new website, still needing to launch, but so close! I have received multiple calls from potential buyers and sellers looking for assistance with their real estate transaction.

How effective was the workflow between your team and theirs?

It was nearly effortless on my part. With the help of a dedicated project manager, I only needed to come up with the needs within my business and they were able to assist me with just a phone call or email.

What did you find most impressive about this company?

Klientboost came up with many different strategies to assist my business and were able to work with me on my time and schedule, which is the best, and sometimes only option, for a working mom.

Are there any areas for improvement?

If I ever had an issue or problem, they were able to solve it and that is all I could ask for!

BACKGROUND

Please describe your company and your position there.

I'm the Director of Marketing at Outback Team Building & Training. We provide team building, training, and coaching services to corporate groups looking for employee engagement activities and solutions anywhere within North America.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We hired KlientBoost to help us reduce our overall CPA for our PPC efforts and build-out scalable landing pages with geographic dynamic text replacement.

What were your goals for this project?

Reduce CPA to <$100 and scale our geographically-targeted ad campaigns.

SOLUTION

How did you select this vendor?

I had seen KlientBoost's CEO, Johnathan Dane, speak at the Unbounce CTA Conference a couple years back. I was impressed by his session and decided to subscribe to their newsletter.

They are some of the best subject matter experts in the space. When the time came to source a vendor, I spoke to Johnathan. I was impressed by his involvement, the way he had mapped out our project, and the structure of the agreement.

Describe the project in detail.

We originally met to discuss my goals and objectives. Upon agreeing to the contract terms, I went through a thorough onboarding process which we reiterated the objectives we discussed, what I can expect from their team, and how to make the most of our working relationship.

They started out by building out the wireframes and designs for our landing pages, implementing them, and building out geographically targeted campaigns. We met bi-weekly to discuss optimizations and progress.

What was the team composition?

I worked directly with one account manager and a designer. From time-to-time, the director of accounts would join calls to check-in on progress.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The KlientBoost team built phenomenal landing pages that allowed us to scale our targeted geographic efforts. We thoroughly tested different strategies and hypotheses regularly. Most importantly, we were able to achieve our goal of reaching a target CPA of <$100.

How effective was the workflow between your team and theirs?

Communication was thorough and constant.

What did you find most impressive about this company?

I really liked how all their account managers communicate their wins and losses on a weekly basis. Our account manager would tell me about strategies that he or his colleagues implemented and would recommend we test them based on the successes of his colleagues across other accounts. It felt like we were getting the value of 10 account managers for one.

Are there any areas for improvement?

I would have liked for things to have moved along a little faster, however, we just didn't have the budget to speed up the process.