Can you share any outcomes from the project that demonstrate progress or success?
We've seen consistent YOYOY increases in ROAS and growth in volume. We've optimized our media channels to see more direct and immediate growth.
How effective was the workflow between your team and theirs?
The workflow has always been really effective. We maintain very effective communication, which provides for a more efficient workflow.
What did you find most impressive about this company?
KlientBoost has always been extremely transparent, providing open communication, an open mind, and an open door.
Their Account Representatives and Executives are extremely knowledgable, but not egotistical. They're open to differing opinions and ideas but are still able to provide analytical data or informative articles to help the team understand their recommendations where necessary.
Are there any areas for improvement?
KlientBoost always makes themselves available when needed. They answer emails at all times of the day.
However, the highest level Account Representative may be spread a little thin. And, it's important to maintain consistent communication to ensure your accounts are consistently being monitored and optimized as needed.