KlientBoost

BACKGROUND

Please describe your company and position.

I am the Sr Manager, Demand Gen of a software company 

Describe what your company does in a single sentence.

We help facilitate legal investigations by assisting investigators to efficiently locate and organize relevant evidence and build a compelling narrative

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Improve the efficiency of our SEM
• Improve the quality and effectiveness of our Paid Social ads

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had been running SEM and Paid Social ads with a different agency and were unhappy with the quality of their work. This previous agency was unable to develop a coherent strategy, had issues with execution, and was not hitting our KPI goals (especially for SEM). We were looking for a new agency to come in and:

• Identify current issues with our account
• Help us to develop a new SEM strategy that would allow us to achieve our KPI goals
• Develop a more robust strategy for our Paid Social ads
• Use customer insights to help fuel higher conversion rates on our landing pages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our SEM efficiency has increased >70%. Klientboost (and our account manager Tony) helped us take a step back, analyze what was driving performance, and develop a simpler approach to SEM based on where we were seeing success. We now consistently hit our KPI goals on a monthly basis (something we rarely did previously).

Our new landing page has driven a 50% increase in visitor-to-signup. Tony (our account manager) helped lead customer interviews that gave us better insights on the key motivators for prospective buyers. These insights led to a revamped landing page that has seen much higher conversion rates. While less measurable, Klientboost has helped us shape the big shift in digital ad strategy we have planned next month.

Klientboost helped to identify issues with our Marketing funnel and we've worked together to revamp our approach to digital ads and drastically increase the efficiency of our spend. I believe a great agency should work with clients to implement large-scale changes like this, and not just focus on simple keyword or bidding changes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Klientboost has delivered on everything they promised us in our initial sales call. It took 45 days for our SEM channels to completely turn-around and for us to start hitting our monthly KPI goals. Klientboost implemented a tourniquet program to help stop the bleeding from our accounts and get them set up for success.

Tony (our account manager) continues to deliver everything he promises on-time and above expectations. He has helped run customer interviews, develop new landing page copy, identify key issues with our SEM account and propose solutions, implement better tracking, and more.

Klientboost is very responsive to our needs. They send out a monthly NPS survey to gauge the satisfaction of each client and they make adjustments if necessary (it hasn't been necessary for us!). I meet with Tony on a weekly basis and we're always on the same page when it comes to major strategic initiatives.

What was your primary form of communication with KlientBoost?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to turn around our SEM performance so quickly is amazing. They were able to simplify our account, focus on what was driving success, and quickly drive a rebound in performance. I love that we have an account manager that isn't responsible for the day-to-day optimizations in-platform.

Our account manager, Tony, is able to discuss higher-level strategy and chart a course for how we're going to hit our long-term goals. It's very refreshing not to discuss the nuances of bid adjustments and keyword optimizations in weekly agency meetings.

Are there any areas for improvement or something KlientBoost could have done differently?

Nothing yet. Any time a minor issue or problem arises, it's been dealt with very quickly and a process has been put in place to make sure we don't experience issues in the future.

BACKGROUND

Please describe your company and position.

I am the Marketing of an information technology company 

Describe what your company does in a single sentence.

Convirza provides advanced call tracking and conversation analytics solutions to optimize business communications and enhance marketing effectiveness.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Manage our Google Ads
• Create Dashboards in Hubspot
• Optimize our Google Ad Campaigns

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

Great culture fit

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Klientboost to enhance our digital marketing initiatives, they assembled a dedicated team of five specialists: an Account Manager, Paid Strategy Director, CRO (Conversion Rate Optimization) Strategist, Account Director, and a Paid Strategist. Their primary task involves managing our Google Ads campaigns, with a monthly budget allocation of $6,000. 

Key deliverables from Klientboost include the development of two landing pages, with one already delivered and the second in progress. They have successfully integrated our Google Ads with Google Analytics and HubSpot, enabling a seamless flow of data and insights.

Additionally, Klientboost has provided valuable services in auditing, optimizing, and refining our Google Ads. Their expertise extends to recommending strategic tactics and best practices, ensuring our advertising efforts are both effective and efficient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the monthly budget, we've seen a 20% increase in click-through rate (CTR) and a 15% reduction in cost per click (CPC). This indicates more efficient use of our ad budget and higher engagement with our ads. 

• Landing Page Conversion: The first landing page delivered by Klientboost resulted in a 25% increase in conversion rate, reflecting higher engagement and effectiveness in capturing leads. 
• Analytics Integration: Integrating Google Ads with Google Analytics and HubSpot has enhanced our data analysis capabilities. 
• Ads Optimization: Klientboost’s optimization and implementation of best practices in our Google Ads campaign have reduced ad spend waste by 18% and increased ad relevancy, leading to a more targeted and efficient ad campaign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Klientboost's project management approach has been notably effective and efficient. Their team consistently delivered project items on time, adhering to the agreed-upon timelines without compromising quality. This punctuality in delivery was especially evident in the timely creation and deployment of our Google Ads campaigns and the development of our landing pages. 

One of the standout aspects of their project management style was their responsiveness to our needs. They quickly understood our requirements and objectives, demonstrating high empathy and commitment to our goals. Their flexibility and willingness to accommodate our requests and feedback were exceptional. They were very open and proactive in making the necessary changes whenever we had suggestions or needed adjustments. 

Additionally, their use of tools like Asana and Slack for communication was instrumental in maintaining transparency and efficiency. We were constantly updated on the project's progress and had clear visibility into task completion and upcoming milestones. This level of organization and clear communication significantly contributed to the smooth execution of the project. 

Overall, Klientboost's project management was characterized by their fast response times, understanding of our needs, and ability to compromise and adapt to our changing requirements. Their approach ensured the timely delivery of project components and fostered a collaborative and positive working relationship.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets Klientboost apart and impresses us the most is the exceptional caliber of their team. Each team member exhibits a remarkable blend of expertise, creativity, and dedication. Their team doesn't just execute tasks; they bring a new level of strategic thinking and innovation.

Are there any areas for improvement or something KlientBoost could have done differently?

While our experience with Klientboost has been largely positive, there is an area where we see room for improvement. We appreciate their enthusiasm and readiness to take on multiple projects, but a more cautious approach might have been beneficial in some instances. Specifically, recommend that we wait or stagger specific campaigns.

BACKGROUND

Please describe your company and position.

I am the marketing director of dataplor.

Describe what your company does in a single sentence.

dataplor provides location intelligence on any business location across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

Launch and Manage PPC Marketing

SOLUTION

How did you find KlientBoost?

linkedin ad

Why did you select KlientBoost over others?

• High ratings
• Proven Expertise

How many teammates from KlientBoost were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

KlientBoost is a paid marketing management agency that helps us achieve our marketing goals by: 

• managing Google AdWords and Facebook Ads campaigns
• creating paid landing pages
• providing ongoing reports
• optimizing conversion

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We began our paid social strategy from scratch. Since then, we have gotten dataplor in front of thousands of new individuals with a number of campaign updates to optimize our conversion rate off of a very small budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Klientboost team has excellent communication skills. They keep me updated on the progress of my campaigns through ASANA and Slack. My account manager, Estelle, is particularly outstanding. They're always on top of things, respond to my queries promptly, and genuinely care about our success. She is just as invested in the success of our ads as we are. The team has delivered everything we have requested quickly and with a willingness to assist.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Klientboost's team of industry experts possesses a remarkable depth of knowledge and creativity, consistently devising novel approaches to enhance our campaign performance.

Are there any areas for improvement or something KlientBoost could have done differently?

None that come to mind!

BACKGROUND

Please describe your company and position.

I am a Manager of Skytap

Describe what your company does in a single sentence.

Skytap is a global cloud provider that accelerates enterprise innovation by modernizing traditional applications with cloud-native development and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Generate quality leads from Google search ads

SOLUTION

How did you find KlientBoost?

Referral

Why did you select KlientBoost over others?

High ratings

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with KlientBoost to manage our Google ads. The goal was to generate high quality leads that could be passed to the sales team. KlientBoost performed detailed research on our target audience and generated a search marketing strategy, including keywords and bidding strategy.
After a quick onboarding, KlientBoost got our ads back up and running. We have weekly check in calls with our account manager. After a few months we have expanded the scope of the project to include YouTube video and LinkedIn ads too.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have quarterly goals on the number of leads to generate from ads. Since starting with KlientBoost our workable lead rate is 90%. Previously it was closer to 10% workable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onboarding was very smooth and well communicated. Clear timeline on what was due when. Always just a fast response from the KlientBoost team either through Slack or email. We also have a shared Asana board.

What was your primary form of communication with KlientBoost?

Virtual Meeting

What did you find most impressive or unique about this company?

Strong client list and results. Very results oriented and always coming up with suggestions on how to improve performance.

Are there any areas for improvement or something KlientBoost could have done differently?

Nope. We've been having a great experience working with them and look forward to continued results.

BACKGROUND

Please describe your company and position.

 I am the Sr Marketing Manager of a manufacturing company 

Describe what your company does in a single sentence.

Our company produces wireless mesh networking technology for advanced robotics and connected teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Devise and execute Google display advertising strategy
• Devise and execute LinkedIn advertising strategy

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• High ratings
• Pricing fit our budget

How many teammates from KlientBoost were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We employed KlientBoost to plan, launch and measure Google and LinkedIn advertising campaigns to generate leads in some industry verticals that are relatively new to us. They managed bids, targeting and placement on both platforms, and also generated creative. The overarching goal was lead gen, by way of form submission (both direct sales contact AND download of gated content).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to generate leads that were directly attributable to the campaigns KlientBoost executed on our behalf. We were able to to further qualify some of them as fully sales-qualified.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KlientBoost's customer success team was responsive, helpful and supportive. I appreciate their project management practices and found them to be generally dependable in terms of set deadlines. I always appreciated our virtual call check-ins, which eventually were held every other week.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated the work our customer success team contact did to bridge the gap between our team, their advertising team and their creative contributors in order to create compelling ad creative that fit our brief completely.

Are there any areas for improvement or something KlientBoost could have done differently?

I think KlientBoost could be a little more forceful up-front with their recommendations, especially as it pertains to how expensive or difficult it is to break in with certain ad platforms (ex: LinkedIn is $$$$$, and in hindsight, I'm not sure the juice was worth the squeeze for our niche target audience).

BACKGROUND

Please describe your company and position.

I am the Founder of a software company 

Describe what your company does in a single sentence.

Our company has the sole mandate of ensuring ecommerce retailers are optimizing their spend with their3PL

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Advertising/Marketing/Brand Awareness

SOLUTION

How did you find KlientBoost?

• Referral
• Other

Why did you select KlientBoost over others?

High ratings

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In my experience with Klientboost, their scope of work has been impressively comprehensive, covering a wide range of digital marketing services tailored specifically to my business's needs. Here's a rundown of what they've been doing for us: 

• PPC Campaign Management: They handle our Pay-Per-Click advertising across platforms like Google Ads and Bing Ads. This includes keyword research, ad creation, bid management, and continuous optimization of campaigns for the best results. 
• Social Media Advertising: Klientboost manages our social media ads, especially on platforms like Facebook, and Instagram. Their work involves crafting compelling ad content, targeting the right audiences, and optimizing ad spend for maximum engagement and conversion. 
• Email Marketing Strategy: They've taken our email marketing to the next level. From designing email templates to segmenting lists and crafting targeted messages, their efforts have significantly improved our email engagement rates. 
• Conversion Rate Optimization: This is a big one. Klientboost analyzes user behavior on our website and implements strategies to improve the conversion rate. This includes A/B testing, landing page optimization, and user experience enhancements.
• Analytics and Reporting: They provide detailed analytics and regular reporting on all our campaigns. This transparency helps us understand where our budget is going and what results we're getting, aiding in strategic decision-making. 
• Strategy and Consulting: Beyond just execution, Klientboost acts as a strategic partner, offering valuable insights and consulting on best practices in digital marketing. This has been crucial in shaping our overall marketing strategy. 

Klientboost's deliverables are not just about driving traffic; they're focused on driving the right traffic and converting that traffic into tangible results. Their team's proactive approach, innovative strategies, and constant communication have made them an invaluable asset to my company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Klientboost was consistently able to deliver on our targeted ROAS, consistently ran CRO tests that improved conversion rates, and increased email click-through rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Klientboost managed our accounts daily. We had productive weekly meetings where KPIs were summarized concisely and led to clear actionable decisions.

What was your primary form of communication with KlientBoost?

Virtual Meeting

What did you find most impressive or unique about this company?

Klientboost cares. I've worked with several other agencies and there is always the danger of the firm becoming complacent - a set it and forget it mentality can be dangerous. KlientBoost always looked for opportunities to do better and wasn't afraid to own mistakes on the rare occasion they happened.

Are there any areas for improvement or something KlientBoost could have done differently?

No real improvements necessary. I'd like to see information from Klientboost clients aggregated and presented a benchmarks to Klientboost clients.

BACKGROUND

Please describe your company and position.

I am the Chief Experience Officer of The Carolina Experience

Describe what your company does in a single sentence.

Owns and operates luxury short term rentals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Increase direct bookings
• Increase brand visibility

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• High ratings
• Great culture fit
• Company values aligned
• Initial suggestions on how to improve our account

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Klientboost handles all of our paid SEM engagement through Google. We directed the team our goals included brand growth and increase in conversions (with focus on direct bookings through our website instead of OTAs) for our multiple short term rental properties throughout North Carolina.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion rate
• CPC
• overall traffic and impressions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Klientboost has incredible project management and they communicate every step of the way. Bi-weekly meetings, with open communication beyond that via email or chat, keep you updated and informed on their deliverables and progress. They respond swiftly and thoroughly.

What was your primary form of communication with KlientBoost?

Virtual Meeting

What did you find most impressive or unique about this company?

The customer interaction is both impressive and unique.The Klientboost team is personable, engaging, communicative and will give you as much or as little information as you need or request. As a busy member of my company with a large workload and small team, I respect the KB teams ability to download me quickly when needed, or give me as much detail as I have the time and capacity for. I trust the team, and appreciate their passion and excitement for my project and my company success.

Are there any areas for improvement or something KlientBoost could have done differently?

Honestly, no. They exceeded my needs and expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of a retail company

Describe what your company does in a single sentence.

Sells Modern Jewish gifts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Run our ads/improve ROAS

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Klientboost helps run our ads on Google and social media. They track budgets, revenue, ad spend, ROAS etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a specific ROAS goal, and KlientBoost has worked hard to not only hit it but surpass it. As we reach our busy season, it's only gotten better so I am excited to see how we continue to grow with their help. 

Our account manager Elisha comes to each meeting with new ideas and plans, like new ad types, videos to try, etc. But also doesn't take up too much of our time as she knows we are busy. It's the perfect mix! They also write great copy for our ads, which saves us time too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We love our account manager, Elisha, You can tell she really cares and is as passionate about our brand as we are. Her passion is reflected in the results- an increased ROAs

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very hands-on, really gets our brand and culture, not just about getting the ads done, but really understanding our vibe.

Are there any areas for improvement or something KlientBoost could have done differently?

No. We love them! Whenever we have a concern, they address it immediately and are constantly improving.

BACKGROUND

Please describe your company and position.

I am the marketing director of a software company

Describe what your company does in a single sentence.

We provide solutions that help PR and communications professionals generate and monitor media coverage, measure results, and demonstrate their value

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Optimize Google Ads spend
• Create new campaigns to drive more leads

SOLUTION

How did you find KlientBoost?

Referral

Why did you select KlientBoost over others?

• Good value for cost
• Referred to me

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KlientBoost helped my organization review and optimize our entire Google Ads account. They developed a plan to restructure the account to ensure we were spending efficiently and not missing any key audiences. They've helped us optimize our ad copy and landing pages and monitor audiences to see where our ads gain the most traction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

KlientBoost was able to quickly share where they were making our spend more efficient. We track the quality of leads converted from PPC quite closely and we've been able to see an increase month over month during our partnership with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team is very good at setting a plan and delivering on those timelines. They're very responsive to any requests that come up and are quick to reply to emails we send. They're also mindful of our request to send detailed reports of work performed in our account.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I find everyone we've worked with to be professional, friendly, and great at what they do.

Are there any areas for improvement or something KlientBoost could have done differently?

Nothing comes to mind. They've been so easy to work with.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Ross Video

Describe what your company does in a single sentence.

Ross offers a range of solutions that enable organizations from diverse industries to deliver exceptional video experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Run our Google Search ads

SOLUTION

How did you find KlientBoost?

• Online Search
• Referral
• Clutch Site

Why did you select KlientBoost over others?

High ratings

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KlientBoost handles the end-to-end management of our Google Search ad campaigns, including campaign creation, optimization, and performance analysis. They conduct thorough keyword research, craft compelling ad copies, and manage bids to ensure maximum visibility and conversions. Additionally, KlientBoost provides regular progress reports and data-driven insights, allowing us to make informed decisions and continuously improve our online advertising efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased cost per acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KlientBoost demonstrates excellent project management, ensuring a systematic and organized approach to handling our Google Search ad campaigns. KlientBoost consistently delivers items on time, meeting deadlines and maintaining a punctual workflow throughout our collaboration. KlientBoost is highly responsive to our needs, promptly addressing any queries or concerns and providing proactive solutions to challenges that arise during the course of our partnership.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine data insights with compelling content tailored to the client's brand message sets them apart in the digital marketing space, leading to impressive results and driving success for their clients' Google Search ad campaigns.

Are there any areas for improvement or something KlientBoost could have done differently?

No.