KindSoft

BACKGROUND

Please describe your company and position.

I am the Information Security Manager of PASDF

Describe what your company does in a single sentence.

PASDF creates a secure digital environment that is specially created for media artists. We provide our users with secure cloud storage, efficient image processing, and professional portfolio management software for business clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

We approached Kindsoft for Custom Software Development of an internal dashboard that would help us track system errors and manage access rights for different users of our platform.

SOLUTION

How did you find KindSoft?

Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KindSoft were assigned to this project?

10-15

Describe the scope of work in detail. Please include a summary of key deliverables.

We received a fully functional product with Custom Software Development and UX/UI design from Kindsoft. Our deliverables comprised a centralized admin panel and real-time alert integration system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new dashboard has reduced our incident response time by more than 50%. Our security team has been able to analyze complicated server logs through the intuitive UI interface with ease.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely proactive and goal-oriented. We had set up our project management process in Trello. They always delivered the patches and updates right on time. Whatever feedback I gave them was applied to our project within 24 hours.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their custom software development skills were highly versatile. They have been able to convert our complicated security demands into an extremely functional and aesthetically pleasing website.

Are there any areas for improvement or something KindSoft could have done differently?

Their documentation for custom APIs was a bit limited in the beginning. Once we asked for detailed information, they gave us thorough documentation.

BACKGROUND

Please describe your company and position.

I am the Software Development Manager of RIEGL

Describe what your company does in a single sentence.

As a Software Development Manager I supervise the process of creating custom software and commercial web solutions for B2B clients and internal purposes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Our objectives were professional web development and UI/UX design of the commercial web solution to optimize lead acquisition and process automation.
• We needed robust web development to deliver a high-performance e-commerce platform with custom features and third-party integrations.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KindSoft were assigned to this project?

20-30

Describe the scope of work in detail. Please include a summary of key deliverables.

Kindsoft provided web development, web design, UI/UX design and custom software development. Major deliverables include custom landing pages, form integration, CRM integration and responsive administration panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There is an increase in lead submission rate by 68 percent, decrease in internal tasks completion time by 35 percent and system uptime 99.9 percent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Phases executed in a timely manner using well-planned sprints. They were always responsive to technical changes throughout the development process.

What was your primary form of communication with KindSoft?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Good web development expertise provided a solid commercial solution that seamlessly worked within our current architecture.

Are there any areas for improvement or something KindSoft could have done differently?

Performance benchmarks sharing earlier in the testing phase.

BACKGROUND

Please describe your company and position.

I am the IT Manager of Quickli

Describe what your company does in a single sentence.

• We provide our clients with insurance solutions, wealth management services, and annuity solutions for individual clients and institutional clients with a high net worth.
  
  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Our goal was to create one platform where customers can buy products from us, have real-time premium quotes, auto-renewal of their policies, and multi-currency billing.
• We needed to rebuild our merchant portal to support instant credit application processing, automated underwriting workflows, and dynamic fee calculations.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided us with custom software development for the main financial processing and E-Commerce Development for online buying of the policies. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result, there was an increase in the number of purchases made through the website by 35%, the process of automatic renewals took 20 hours less each week, and page loading time decreased considerably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Milestones of the project were tracked using Trello with review calls twice per week. They delivered the code packages according to the schedule and adapted to the changing regulatory requirements.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showed a proactive attitude toward privacy issues, integration with RESTful APIs, and solving problems.

Are there any areas for improvement or something KindSoft could have done differently?

The first mockups of the interface needed two more iterations of the review, but the back-end architecture was perfect.

BACKGROUND

Please describe your company and position.

I am the CEO of an IT staffing and digital transformation consultancy.

Describe what your company does in a single sentence.

We supply IT staffing, digital transformation consulting, and packaged tech solutions. Recruiters, clients, and candidates all use our web platform to browse roles, request talent, and manage engagement details.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Build a B2B portal with e-commerce-style service packages, Responsive & Mobile-First Design, CMS content control, and API Integration to our ATS and billing systems.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from KindSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoft delivered Responsive & Mobile-First Design, e-commerce Solutions for service packages, Content Management Systems for job and solution pages, SPA search flows, and API Integration to ATS and invoicing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client self-serve package requests rose about 28%. Mobile applications from candidates increased, recruiter admin time on content fell via the CMS, and ATS sync cut duplicate data entry after API Integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept a shared backlog, hit phase dates, and answered ATS field questions the same day. Edge cases on billing API were tested with us before cutover so launch stayed controlled.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Practical Responsive & Mobile-First Design for recruiters and hiring managers on the go. Search, package selection, and status views stay usable on a phone between client visits.

Are there any areas for improvement or something KindSoft could have done differently?

Slightly more end-user notes for advanced CMS workflows would help new hires. Core build and integrations needed no rework.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Murdock Builders Merchants

Describe what your company does in a single sentence.

We, Murdock Builders Merchants, supply building materials at the wholesale level. Our company works with various contractors and organisations in the construction sector. At this stage of business expansion, we needed a powerful digital platform that could further simplify our product listing and order processing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• To create a modern web design to display our existing wholesale product listings.
• To create a high-speed website that will make the shopping experience easier for our B2B customers.
• Implement a user-friendly content management system (CMS) so that our team can easily update product information.

SOLUTION

How did you find KindSoft?

• Online Search
• LinkedIn

Why did you select KindSoft over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoft has provided a complete web design and development solution for our project. They used React and NextJS for the front-end and created a stable database using NodeJS and SQL on the back-end. The website is hosted on a Linux server. The main deliverable of their work was a responsive web interface, which digitised our product catalogue and customer service system. In addition, they have made website navigation easier by following the UX Strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the new website, our online engagement has increased significantly. In the first few months, we noticed an increase of about 30% in wholesale orders. As the website loads quickly, users are spending much more time on our site. The CMS integration has significantly accelerated our administrative work, which has reduced our operational costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KindSoft's project management is highly professional. They have adhered to a clear timeline for each stage of the project and have kept in touch with us through regular updates. Whenever we asked for a design change or a new feature, they implemented it very quickly. Direct communication with their technical team has made our project more dynamic.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their clean coding practices and attention to design. In particular, they have presented the complex catalogue structure of the wholesale business in a very simple way through the website. Their technical knowledge and professional approach set them apart from others.

Are there any areas for improvement or something KindSoft could have done differently?

Although it is a very good experience overall, however, it would have been better if the documentation process was slightly more detailed at the initiation stage of the project. It’s not a problem of epic proportions, but more detailed documentation would have made things easier for our internal team to work later.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of UniSC’s Innovation Centre, which supports researchers, students, alumni, and community founders in developing and scaling innovative products, services, and businesses through incubation and entrepreneurial programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KindSoft?

We needed help maintaining, modernizing, and improving the web presence that supports our incubation and entrepreneurial programs. Our primary goal was to ensure that our websites remained technically current, secure, and reliable while providing a better experience for students, entrepreneurs, industry partners, and other stakeholders who rely on our online resources.We also wanted a partner who could assist with ongoing website maintenance, content updates, hosting improvements, and strategic guidance. As our programs continue to evolve, it’s important that our websites can be updated efficiently and remain an effective channel for communicating information, promoting initiatives, and supporting engagement with our community.Another key objective was to migrate several websites to a more reliable hosting environment without disrupting services. In addition, we wanted to expand our digital capabilities through the development of new landing pages and improved content experiences that would support program promotion, event participation, and stakeholder engagement.

SOLUTION

What was the scope of their involvement?

KindSoft provides a combination of website maintenance, web development, hosting migration, and ongoing digital support services for our Innovation Centre and related websites. Their engagement began with helping us maintain and improve our existing web presence, ensuring that our sites remained current, reliable, and aligned with the needs of our users.

One of the most significant components of the project has been the migration of nine internal websites to a new hosting environment. KindSoft has managed the migration process from planning through implementation, helping us transition to a more reliable hosting provider while avoiding disruption to website operations and user access.

Beyond the migration work, KindSoft supports ongoing website updates, technical maintenance, troubleshooting, and enhancements across multiple sites. As our engagement has expanded, they’ve also begun supporting additional departments within the university, providing development and maintenance services tailored to each group's requirements.

Another important deliverable has been the creation of new landing pages and content experiences. This is a capability we hadn’t previously invested in, and KindSoft has helped us design and build landing pages that better support program promotion, stakeholder engagement, and communication initiatives.

What is the team composition?

We’ve primarily worked with a service account manager, two developers, a lead designer, and a strategist, depending on the project requirements.

How did you come to work with KindSoft?

We first came across KindSoft through an RFP process when we were evaluating web development and support providers for a website rebuild project. Although we selected another vendor at the time, KindSoft remained on our shortlist, and we later re-engaged them when we needed ongoing website maintenance, hosting migration, and web development support.

How much have you invested with them?

We’ve spent around $10,000–$49,999.

What is the status of this engagement?

We started working with them in July 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most noticeable outcome has been the reduction in the amount of time our team needs to spend on website maintenance, updates, and issue resolution. Before engaging KindSoft, a significant portion of my time was spent coordinating updates, troubleshooting technical issues, and managing hosting-related concerns. Since the migration and ongoing support work began, that workload has decreased considerably, allowing me to focus more on strategic initiatives and content improvements.

Another important result has been the successful migration of nine websites to a new hosting environment without disrupting services. The transition has been smooth, and the new hosting platform has proven to be more reliable and easier to manage than our previous solution. Since the migration, we've experienced fewer hosting-related issues and greater confidence in the stability of our web infrastructure.KindSoft has also helped us introduce new landing page capabilities that we hadn’t previously utilized. This has given us more flexibility in how we promote programs, events, and initiatives, while improving the way we present information to prospective participants and stakeholders.

From an operational perspective, I estimate that the time I spend on routine website maintenance and troubleshooting has been reduced by approximately 30%–40% compared to before the engagement. Equally important, we now have a trusted partner who can respond quickly to requests and provide guidance on both technical and strategic website decisions.

The project has resulted in improved website reliability, reduced administrative workload, more effective content delivery, and a stronger foundation for supporting the Innovation Centre's ongoing digital initiatives.

How did KindSoft perform from a project management standpoint?

KindSoft's project management has been consistently strong throughout our engagement. They communicate clearly, are responsive to requests, and provide good visibility into project status and upcoming work. We primarily use Basecamp for project management and communication, which makes it easy to track tasks, share feedback, and monitor progress across multiple initiatives.

In terms of delivery, KindSoft has generally met agreed timelines and budget expectations. There was one occasion where we experienced a bottleneck on a project, but it was communicated openly and managed professionally. Because many of our projects involve multiple stakeholders and shifting priorities, we value flexibility as much as speed, and KindSoft has done a good job adapting when requirements change.

What I appreciate most is that they set realistic expectations and keep us informed throughout the process. We rarely have to follow up for status updates because communication is proactive, and the team is transparent about timelines, dependencies, and any potential challenges.

Overall, KindSoft has been a reliable partner from a project management perspective. They are organized, responsive, and committed to delivering quality work on time, which has helped us maintain momentum across a variety of website maintenance, migration, and development projects.

What did you find most impressive about them?

What has impressed me most about KindSoft is their efficiency, professionalism, and genuinely collaborative approach. Throughout the engagement, I’ve never felt that time was being wasted in meetings or that work was being unnecessarily prolonged. The team works at a pace that suits our organization while still maintaining a high standard of quality, which has given us confidence that our investment is being used effectively.

Another quality that stands out is their willingness to listen. Rather than pushing their own ideas or trying to upsell additional services, KindSoft takes the time to understand our goals, requirements, and constraints before making recommendations. They strike a good balance between providing expert guidance and respecting the direction we want to take as an organization.

I also appreciate their attention to detail and communication style. If there’s ever any uncertainty around a request, they ask thoughtful questions to ensure they fully understand what we need before moving forward. This approach helps avoid misunderstandings, reduces rework, and leads to better outcomes.

Perhaps most importantly, KindSoft has built a strong working relationship with our team. They feel less like an external vendor and more like a trusted extension of our organization. Their combination of technical expertise, responsiveness, respect for our priorities, and commitment to delivering value has made them a pleasure to work with over the course of the engagement.

Are there any areas they could improve?

We’ve been very satisfied with KindSoft's work, and the relationship has been a positive one. If I were to identify an area for improvement, it would be around long-term planning and roadmap discussions as our engagement has expanded across multiple websites and departments.

As additional projects and stakeholders have become involved, there have been opportunities where more proactive planning sessions could have helped prioritize future initiatives and identify dependencies earlier. This hasn’t been a significant issue, and it hasn’t affected the quality of the work delivered, but having periodic strategic planning discussions could be beneficial as the scope of work continues to grow.

That said, KindSoft has always been responsive, open to feedback, and willing to adapt to our needs. Any challenges we’ve encountered have been addressed professionally, and they’ve consistently worked with us to find practical solutions. Overall, this is a relatively minor observation in what has otherwise been a very successful and productive partnership.

BACKGROUND

Please describe your company and position.

I am the Founder of an IT services company

Describe what your company does in a single sentence.

Our company is an IT services company that helps businesses build and improve their digital presence. We provide web development, custom software solutions, UI/UX design, and ongoing technical support for startups and small to mid-sized businesses across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• We hired KindSoft to develop a modern, scalable web platform that would improve our online presence and streamline client interactions. Our main goals were to deliver a responsive website, optimize performance, implement custom features tailored to our workflow, and ensure the project was completed on time with clean, maintainable code.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoft handled the end-to-end development of our web platform, from planning and UI implementation to backend development and deployment. Their work included creating responsive page layouts, implementing custom features, optimizing website performance, integrating third-party services, conducting testing, and providing post-launch support. They also delivered technical documentation and ensured the platform was scalable, secure, and easy for our team to maintain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across several key areas. Our website performance and page load speeds improved significantly, user engagement increased, and we received positive feedback on the updated user experience. The platform became more stable and easier to manage, reducing support requests and internal maintenance time. Most importantly, the project was delivered on schedule and met all of our functional requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KindSoft managed the project in a professional and organized manner. They established clear milestones, kept us informed with regular progress updates, and consistently delivered each phase on schedule. Whenever we requested changes or had questions, their team responded quickly and provided practical solutions. Communication was smooth throughout the engagement, and they remained flexible in accommodating our feedback while keeping the project on track.

What was your primary form of communication with KindSoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was KindSoft's combination of technical expertise and customer-focused approach. They took the time to understand our business goals, offered thoughtful recommendations instead of simply following instructions, and consistently delivered high-quality work. Their responsiveness, attention to detail, and commitment to meeting deadlines made them a reliable development partner throughout the project.

Are there any areas for improvement or something KindSoft could have done differently?

Overall, we were very satisfied with the engagement. If there is one area for improvement, it would be providing more detailed documentation and knowledge transfer at the end of the project. Aside from that, the collaboration was smooth, and we have no significant concerns about their work.

BACKGROUND

Please describe your company and position.

I am the Brand and Strategy Director of The MTM Agency

Describe what your company does in a single sentence.

Our agency helps businesses fortify their brands through strategy, digital marketing, creative campaigns and customer engagement. We collaborate with companies, non-profits, governments and others of all shapes and sizes to boost brand visibility, create demand and enable long-term business growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Develop and Design Website of Company as per Modern Form.
• User experience enhancement and content handling simplification.
• Build a better platform that is scalable to represent our brand and our growth.

SOLUTION

How did you find KindSoft?

• Referral
• Their Online Reputation We Found Much more better

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a development partner to modernize our website but who could do so within practical limits that were easy to maintain. After assessing a number of companies, we opted for KindSoft due to their technologies, communication style and project experience.

Engagement consisted of Planning, UI/UX enhancement, custom Development & Implementation on WordPress. The project team liaised closely with us to better understand our goals, gather feedback and refine its solution pre-launch.

Main Outputs

• Tailored design and development.
• Use of WordPress.
• Development of PHP and Node.js. 
• Front-end creation using JavaScript.
• Improvements in UX and Navigation
• Optimize performance and provide support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both our visitors and internal teams really improved compared to the earlier website.

Results included.

1. Loading time across various sections is faster.
2. Better phone compatibility.
3. Simple management of website content.
4. The website generates more customer inquiries.
5. A more powerful online presence that is professional

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KindSoft developed the initiative in a structured and collaborative way. Milestones were delivered on time as agreed, and communication was consistent throughout the engagement. They were responsive to feedback, and they flexible when a change was needed.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their capability to balance actual business requirement along with technical implementation is striking. They asked smart questions, articulated technical decisions, and focused on designing something that would be easy for our team to “run” after launch.

Are there any areas for improvement or something KindSoft could have done differently?

Overall, we had a positive experience. A potential improvement could be offering proactive suggestions for future feature enhancements after launch. We were happy with the process and the end result, among other things.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Plan Ahead

Describe what your company does in a single sentence.

I am the Operations Director at GreenBuild Solutions, an infrastructure and construction materials supplier. We manage logistics and supply chain operations for large-scale construction projects across the region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Our legacy website design is no longer a representation of how we perceive ourselves. We will redesign website as corporate website design.
• Improve the site’s lead generation capabilities by simplifying its online inquiry forms so that inquiries can increase.
• We desire to include.

SOLUTION

How did you find KindSoft?

• Online Search
• LinedIn

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoft completely revamped their website. React and Next.js were used for frontend development. UI/UX wise it is made to be highly responsive while still attractive. The backend was developed using Node.js and a SQL Database and was hosted on a strongserver running Linux. As a result, we designed and delivered a fully functioning product catalogue with search functionality and automated enquiry forms. A safe WordPress CMS that allows our internal team to update the content without our involvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The minute the new site launched, qualified sales inquiries began pouring in. 35% growth occurred within the first month. Also, there was a 50% improvement in page-load time on the site, which greatly reduced bounce rate. In addition, we used to spend 10 hours weekly to update data into our CMS manually.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management that KindSoft has done has been quite stellar. They were working on a sprint-based timeline and were providing weekly status updates via email and Slack. They replied and acted on feedback extremely quickly. With every UI change we requested, they provided the new design mockup in 24–48 hours.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The technical excellence they showed was evident. They optimized architecture instead of just making the website. Taking a complex supply chain workflow and converting it into a simple high converting digital design was the high-point of this engagement.

Are there any areas for improvement or something KindSoft could have done differently?

The technical delivery of the company was great. However, it would have been useful to the junior resource if a tad detailed user manual for the advanced CMS features was provided and that too at the end. It’s a very minor point in relation to the quality of their work.

BACKGROUND

Please describe your company and position.

I am the Business Owner of Super Sama Store

Describe what your company does in a single sentence.

SuperSamaStore is an online eCommerce association which is dedicated to selling a wide range of merchandise. To make the best decision, we supply our consumers with lots of details regarding our items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Create a robust user-friendly ecommerce website.
• Enhance the functionality of the website and shopping experience.
• Goal 3 is to have a platform that can grow with us.

SOLUTION

How did you find KindSoft?

• Online Search
• LinkedIn

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KindSoft were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a trustworthy web development company and found KindSoft through research online. We felt confident to proceed with them based on their strong client feedback and professional portfolio.

KindSoft is the best website designing company in Ukraine which designed our modern eCommerce site that reflects our brand identity and allows customers to easily shop online. The platform was created with WordPress, PHP, Javascript, and Node.js, taking usability, speed, and future scalability into careful account.

Main Outputs:

• eCommerce website design in personalized way
• WordPress CMS Usage.
• PHP and Node.js programming process.
• Interactive features for JavaScript.
• Improvements to the UX strategy and navigation.
• Design for mobile.
• Optimizing and deploying sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website made it easier for the customers to browse products and make purchases and significantly improved our digital presence.

Outcomes:

• Swift website speed.
• Enhanced customer experience.
• More customers Session and Orders online.
• Get in a better mobile usability.
• Managing your website has never been easier, thanks to WordPress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well organized from the beginning up to the end. At every stage of development, KindSoft kept in touch with us, always remaining on schedule. In addition, they responded quickly whenever we asked for a change or a new feature. Their crew offered encouragement every step of the way.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by KindSoft's ability to marry technical knowledge with business know-how. The collaborative team didn't just work on developing the website, they also actively suggested better solutions to improve the website functionality and user experience.

Highlights:

• Possess significant development expertise.
• Suggestions with a business focus.
• Nice contact.
• Careful with the little things.
• Dependable project execution.

Are there any areas for improvement or something KindSoft could have done differently?

We are extremely pleased with the results of the project. As our business grows, we would find it useful to have recommendations for how we can proactively enhance this further. Overall, the engagement was better than expected.