Kickass Online

BACKGROUND

Please describe your company and position.

I am the Director of Square Balloon

Describe what your company does in a single sentence.

Web Design, Marketing, Software Development, Branding

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kickass Online to accomplish?

• Fixed our Google Ads campaign with broken tracking
• Set up Google Tag Manager correctly

SOLUTION

How did you find Kickass Online?

• Referral
• Other

Why did you select Kickass Online over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Expertise

How many teammates from Kickass Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kickass Online are one of those rare finds.  A team that is GREAT at what it does.  As someone in the exact industry I needed some cover when I was away on holiday.  

They smashed it out of the park and I was delighted not only with the work they completed but also with the reporting they completed and supplied.  

They are a top supplier and I would highly recommend them and would definitely use them again in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Get conversions working well

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered over and above my expectations

What was your primary form of communication with Kickass Online?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism, communication and ability to deliver.  They have expertise that not everyone has.

Are there any areas for improvement or something Kickass Online could have done differently?

No they went far above my expectations