KeyToTech

BACKGROUND

Please describe your company and your position there.

I'm the PO of this project. We are developing an application that allows you to receive and send parcels around the world, track these parcels and find the nearest points with our services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeyToTech, and what were your goals?

We needed to develop applications on several platforms, simple, which work well and do not create difficulties for our customers. Also integration with our internal backend and api.

SOLUTION

How did you select this vendor and what were the deciding factors?

Good, reasonable price. Quick selection of staff for the project. Positive thoughts and attitude, involvement in the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mobile application development on iOS, Android, Huawei platforms Development of key features. Integration of all existing and new endpoints of our API. Collection of information and statistics to improve operational processes and the application itself. Collection of feedback from users and ratings of our services.

How many resources from the vendor's team worked with you, and what were their positions?

• 2 android
• 2 ios developer
• project manager
• QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Over the past year and a half, we have managed to attract 800+ thousand users, reach the top 10 in the category of business in the markets, and improve many internal processes.

Describe their project management style, including communication tools and timeliness.

We are already communicating with their project manager like old friends, without exaggeration. We need approval at higher levels - we use correspondence, we need to resolve an urgent issue - a phone call and we are always in touch. We hold daily standups to stay on the same wave.

What did you find most impressive or unique about this company?

They always have their own opinion on the implementation and development options in making the right decision. They are also worried about the project and we are all happy with our results.

Are there any areas for improvement or something they could have done differently?

Everything is perfect

BACKGROUND

Introduce your business and what you do there.

I run an app company catered to learners with special needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KeyToTech?

They’ve been great in terms of the development of the iOS side of the app. They’ve done all the development work so far for the past 3-4 months.

SOLUTION

What was the scope of their involvement?

They looked at all the requirements, did a thorough review, and came back with next steps including how to access it, what measures were in place, and so on. From there, we put a proposal together and agreed on milestones and deadlines. The work is completed (I tested and checked it) and they released it to me through TestFlight.

What is the team composition?

I’m working with three developers. I’ve been meeting with one who’s the lead.

How did you come to work with KeyToTech?

I found them on UpWork. They had excellent reviews and a very good portfolio. They were responsive to queries as well.

How much have you invested with them?

We’ve spent £1,000 ($1,250 USD) so far.

What is the status of this engagement?

We began working with them in April 2020. The app is in the beta test phase right now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Aesthetically, the app is up to my expectations. There’s still more work to do on the app overall, but KeyToTech has been very transparent throughout the whole process. We’re on the same page. Everything thus far has been to scope, and when I ask them for things they come back with a plan to accomplish it. And if they can’t do something then they’ll tell me and then create a workaround. The workaround is sometimes better than my original idea.

How did KeyToTech perform from a project management standpoint?

It’s very strong. We communicate every day. They’re professional and deadline-driven, which includes telling me along the way if things need to be extended.

What did you find most impressive about them?

Their attention to detail and ability to go above and beyond the tasks set stand out. There were instances between milestones with a large amount of work and they never said no. They haven’t said no at all throughout this relatively complex project.

Are there any areas they could improve?

In certain ways, they could have dug a bit deeper into some of the issues. We got to the destination in the end but sometimes a bit more due diligence would have been good. I’m satisfied with what they’ve done overall though.

Do you have any advice for potential customers?

Be very detailed and know exactly what you want from the start. That’s the most important ingredient going into a relationship with any developer. For those who have a steep learning curve, it’s important that documentation is reviewed thoroughly.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of an IT company. We create a platform that lets users share location-based data in a social way.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KeyToTech?

We initially needed a developer for our iOS app, which is part of a whole array of products that we’re using for our platform.

SOLUTION

What was the scope of their involvement?

KeyToTech started by developing our iOS app. We have a process in which we integrate a developer into our company. We have all sorts of kickstart meetings that we talk about the process and how we do development in the company. Then we just started working. 

We were satisfied with the app development and decided to enlarge KeyToTech’s scope. We then hired an Android developer and a backend developer from them.

What is the team composition?

There’s currently one iOS developer, one Android developer, and one backend developer. We’re thinking about hiring more in the future.

How did you come to work with KeyToTech?

I found KeyToTech on Upwork a year ago. The CEO contacted me and I saved his contact details because we liked how his company felt to us. We didn’t hire them then but we were still in touch via Skype. We eventually decided to hire one of their iOS developers.

How much have you invested with them?

We’ve spent $25,000.

What is the status of this engagement?

We started working together in April 2019. and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything has gone well with KeyToTech; in fact, we’re thinking about hiring more personnel from them.  

We had a lot of features that we entered into our iOS and Android app and that KeyToTech implemented successfully. They partially did some pieces of work and fully completed others. 

We’re satisfied with their performance. They’re pretty clear, and we can see their dedication. They try to get to the bottom of each task to understand exactly what we want from them and how to perform it in the best way possible.

How did KeyToTech perform from a project management standpoint?

Our team handles project management. I speak with KeyToTech’s developers on a daily basis. We talk about the tasks and how we should move forward with the tasks. I speak with the CEO depending on the need. It could go a month without me talking with him, but it could also be a period of time I speak with him weekly.

What did you find most impressive about them?

KeyToTech’s resources are dedicated—they care about the project and put their heart into it. They work very hard and are professional.

Are there any areas they could improve?

When I’m looking to hire more of KeyToTech’s staff, I often have to ask about the status of available developers in the company. If they could be more transparent about those processes, it’d be easier for me to make those decisions.

Do you have any advice for potential customers?

Be sure the communication between you and the hired developers is smooth and that everyone is understanding each other. Aside from that, go for it—we’re having a great experience with KeyToTech.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of the Korean learning platform. We are a team of translators and language specialist helping to make the process of learning a new language easier.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeyToTech?

We wanted to create an MVP app of Korean phrasebook from scratch, including front end, back end, and mobile development.

What were your goals for this project?

The goal was to create easy to use native IOS and Android mobile apps with the ability to choose the categorized set of phrases, search through the app in multiple languages, add favorite phrases, and make study notes.

SOLUTION

How did you select this vendor?

They were recommended to us by a startup who worked with them before.

Describe the project in detail.

Korean Phrasebook is an easy to use mobile application for anyone who is interested in studying Korean language. An application includes a list of essential words and phrases, dictionary and dialogs. You can save favorite phrases, add notes and search by words inside the app.

What was the team composition?

We were assigned with Project Manager, Designer, Native Android, and IOS developers and QA engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Both apps work great. The number of our users is rapidly growing and we've received pretty good reviews. Right now we are in the process of creating new content for the phrasebook and figuring out what functionality we need next. I hope we would be able to continue further development work with KeyToTech team.

How effective was the workflow between your team and theirs?

The project went smoothly from start to finish. They kept us updated throughout the process. We used Skype and email to communicate. They're very prompt and have never missed a deadline.

What did you find most impressive about this company?

Working with them was a pleasure. High-quality developers and great communication! As an early stage startup, we had a lot of pitfalls but KeyToTech team helped us all the way through, making very useful suggestions on how to improve our applications. I am highly satisfied with their services and recommend them to everyone who is looking for excellent software specialists and long-term partners.

Are there any areas for improvement?

There are none I can think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Tiplr

Describe what your company does in a single sentence.

We are a travel content platform startup based between NewYork City and Italy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

• Build a platform website
• Give us some consultancy on our mobile app

SOLUTION

How did you find KeyToTech?

• Online Search

Why did you select KeyToTech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from KeyToTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bogdan and his team built from scratch our website using Wordpress. The website allows users to sign in and create travel tips and collect them navigating the world map. This website has more than 10.000 active pages. Also they connected the made possible to make this website interoperable with our mobile app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is still working perfectly without the need of big updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are great. Deliverability was in time and the way they work is very well structured. They responded perfectly to our needs.

What was your primary form of communication with KeyToTech?

• Virtual Meeting

What did you find most impressive or unique about this company?

They are all very young, which is great because they have fresh ideas, and at the same time they are very very professional!

Are there any areas for improvement or something KeyToTech could have done differently?

No, I think they fulfilled our needs

BACKGROUND

Please describe your company and position.

I am the Co-Founder / CEO of Tappter

Describe what your company does in a single sentence.

Provides a secure messaging platform that keeps businesses, their partners and their customers connected.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

Development of frontend user interfaces

SOLUTION

How did you find KeyToTech?

Online Search

Why did you select KeyToTech over others?

• Great culture fit
• Good value for cost
• Company values aligned

What was the size of KeyToTech’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project required using Google Flutter to develop mobile and web frontend user interfaces. Key deliverables included development of new eSign and Broadcast features. Initial interface design and the basic working features were presented to the product owner, and following feedback, final designs and fully working features were developed and then released.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Two fully finished working features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time using an Agile Development process. Initial feature reviews took place with the Product Owner, and from there, feedback was quickly addressed and implemented to result in the final features being released. Communication was always professional and proactive.

What was your primary form of communication with KeyToTech?

• Virtual Meeting
• Email 
• Messaging App

What did you find most impressive or unique about this company?

We worked directly with Bogdan, who became part of our development team for a few months. They fit in perfectly in terms of attitude and culture. It was a pleasure to work with them, and we got great results.

Are there any areas for improvement or something KeyToTech could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Our company provides infectious disease diagnostics services, leveraging our unique genomics+AI platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeyToTech, and what were your goals?

Our company is committed to delivering rapid access to our results; physicians are dependent on those results, and a mobile application supports the notion of a shorter time to action.

SOLUTION

How did you select this vendor and what were the deciding factors?

We implemented a series of pilots, and performed a bakeoff among several vendors, to select according to quality of results followed by speed of implementation. KeyToTech made a really good impression, and moved forward from pilot to project implementation via a collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We implemented a react-native app supporting both iOS and Android. Implementation quickly moved from requirements, through specs, through design, and then implementation iterations.

How many people from the vendor's team worked with you, and what were their positions?

1; SE.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, we have seen very good resopnse from our customers to the mobile app.

Describe their project management style, including communication tools and timeliness.

Easy to communicate, and easy to have a dialogue around tradeoffs, designs, etc. They were pleased with the professional interactions.

What did you find most impressive or unique about this company?

Beyond the quality of the work and the speed at which solutions were delivered, as an extra, benefited from the more formal deeper CS education.

Are there any areas for improvement or something they could have done differently?

no.

BACKGROUND

Please describe your company and your position there.

CEO of DonorSee

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeyToTech?

Built iOS and Android app.

What were your goals for this project?

To build 2 apps.

SOLUTION

How did you select this vendor?

I gave them small tasks and saw how they performed and then gave more responsibility as time went on.

Describe the project in detail.

Building 2 apps with Stripe and custom API integration.

What was the team composition?

One person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Successful!

How effective was the workflow between your team and theirs?

Very!

What did you find most impressive about this company?

They were able to work in multiple languages.

Are there any areas for improvement?

Very good.