Kensoftware

BACKGROUND

Please describe your company and position.

I am the Marketing and Comms Consultant of Maha Amro for Marketing Consultation Services

Describe what your company does in a single sentence.

I provide strategic marketing, branding, and communications consultancy, helping businesses and organizations grow through impactful digital and offline strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kensoftware to accomplish?

website design and development for 2 clients

SOLUTION

How did you find Kensoftware?

Referral

Why did you select Kensoftware over others?

• Pricing fit our budget
• Referred to me
• expertise

How many teammates from Kensoftware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ken Software Designed and developed two professional, user-friendly, and responsive websites that reflect each client’s brand identity, improve digital presence, and support business goals. Key Deliverables Discovery & PlanningKick-off meetings with both clients to gather requirements, goals, and preferences.Competitor analysis and best practice benchmarking.
Finalized sitemap and content structure for each website.Website DesignCustom homepage and inner-page layouts aligned with each client’s branding.Mobile-responsive, cross-browser compatible design.Integration of brand elements: logos, typography, and color palette.Website DevelopmentFully functional websites built on CMS (WordPress or agreed platform).
Optimized navigation and user experience.Basic SEO setup (metadata, tags, sitemap submission).Contact forms, call-to-action features, and social media integration.Content IntegrationUploading and formatting of provided text, images, and videos.Support with minor copy adjustments to improve readability and engagement.
Testing & Quality AssuranceFunctionality, performance, and security testing across devices.Debugging and fixes prior to launch.Handover & TrainingFinal deployment to live domain/hosting.Admin access shared with client.One training session for client team on CMS updates.Post-Launch SupportOne-month technical support for bug fixes and minor updates. Also... Domain purchase, hosting...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Strengthened brand image with modern, professional design.
• Simplified content management through CMS handover and training.
• Positive client and stakeholder feedback on usability and design.
• Fully responsive websites with 100% functionality across devices and browsers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Khaled as Kensoftware GM followed a clear project management process, starting with discovery sessions, regular check-ins, and milestone tracking.
All deliverables (design drafts, development builds, testing) were submitted on schedule, with agreed timelines consistently met.
They demonstrated flexibility and adaptability, quickly addressing client feedback and incorporating revisions without delay.
Communication was prompt and professional, with progress updates shared proactively.
The team was highly responsive to client needs, ensuring issues or requests were resolved within 24–48 hours.
Overall, Khaled and his team at Kensoft provided a structured, reliable, and supportive project management experience.

What was your primary form of communication with Kensoftware?

In-Person Meeting

What did you find most impressive or unique about this company?

They listen carefully, adapt quickly, and make you feel like a partner rather than just a customer.

This is the second time working with them, and they continue to exceed expectations.

Are there any areas for improvement or something Kensoftware could have done differently?

Provide a more detailed project timeline with intermediate milestones to help clients track progress more easily.