Katico Packages
Casper, WY
View Full ProfilePackages we offer:
Support System Automation & Management
Katico helps businesses streamline their helpdesk through automation and management services. We provide system audits, workflow automation, and long-term management to ensure efficient operations. Our solutions identify opportunities for automation, optimize tools, and maintain support systems for lasting improvements.
| Features |
Small $4,500 /moFor small businesses reviewing helpdesk automation |
Medium $9,000 /moFor mid-sized companies optimizing support tools. |
Large $15,000 /moFor large businesses needing automated upkeep |
|---|---|---|---|
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Helpdesk & Knowledge Base Audit |
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Automation Opportunities Review |
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Process & Efficiency Recommendations |
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Tool Automation & Workflow Alignment |
– |
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Knowledge Sharing & Support Efficiency |
– |
||
|
Dedicated Helpdesk Manager |
– |
– |
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|
Automation Setup & Implementation |
– |
– |
|
|
Change Support Agent(s) |
– |
– |
|
|
Ongoing Maintenance & Reporting |
– |
– |
|
Small $4,500 /moFor small businesses reviewing helpdesk automation |
|
|---|---|
|
Helpdesk & Knowledge Base Audit |
|
|
Automation Opportunities Review |
|
|
Process & Efficiency Recommendations |
|
|
Tool Automation & Workflow Alignment |
– |
|
Knowledge Sharing & Support Efficiency |
– |
|
Dedicated Helpdesk Manager |
– |
|
Automation Setup & Implementation |
– |
|
Change Support Agent(s) |
– |
|
Ongoing Maintenance & Reporting |
– |
|
Medium $9,000 /moFor mid-sized companies optimizing support tools. |
|
|---|---|
|
Helpdesk & Knowledge Base Audit |
|
|
Automation Opportunities Review |
|
|
Process & Efficiency Recommendations |
|
|
Tool Automation & Workflow Alignment |
|
|
Knowledge Sharing & Support Efficiency |
|
|
Dedicated Helpdesk Manager |
– |
|
Automation Setup & Implementation |
– |
|
Change Support Agent(s) |
– |
|
Ongoing Maintenance & Reporting |
– |
|
Large $15,000 /moFor large businesses needing automated upkeep |
|
|---|---|
|
Helpdesk & Knowledge Base Audit |
|
|
Automation Opportunities Review |
|
|
Process & Efficiency Recommendations |
|
|
Tool Automation & Workflow Alignment |
|
|
Knowledge Sharing & Support Efficiency |
|
|
Dedicated Helpdesk Manager |
|
|
Automation Setup & Implementation |
|
|
Change Support Agent(s) |
|
|
Ongoing Maintenance & Reporting |