KANGXIANG.INFO

BACKGROUND

Please describe your company and position.

I am an executive of YToday

Describe what your company does in a single sentence.

Online marketing through an online community platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KANGXIANG.INFO to accomplish?

• We wanted to redesign our website, generate more qualified leads, and have a modern website that properly represents our brand. KANGXIANG.INFO was hired to design our new website and manage our Google Ads and SEO campaigns.

SOLUTION

How did you find KANGXIANG.INFO?

Online Search

Why did you select KANGXIANG.INFO over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from KANGXIANG.INFO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team redesigned our corporate website with a mobile-friendly layout and optimized for lead generation. They also set up Google Analytics and Search Console, initiate our Google Ads, and performed on-page SEO to improve visibility on Google Search. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website traffic increased a lot, and we started receiving consistent qualified inquiries every week from both organic and paid sources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. All milestones were delivered on time, and they were very responsive whenever we requested adjustments. Although the team can get quite busy some moments, they still managed to keep communication clear and deliver everything as promised. Overall, the process felt structured and well-managed.

What was your primary form of communication with KANGXIANG.INFO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They genuinely care about results. The combination of creative design, marketing insight, and transparent communication makes them different from most agencies. You can feel their passion for helping businesses grow online.

Are there any areas for improvement or something KANGXIANG.INFO could have done differently?

Perhaps more proactive sharing of new digital marketing trends and looking into TikTok ads would be great, but overall, we are satisfied with the service.

BACKGROUND

Please describe your company and your position there.

I am the owner of Beez Boutique. We are an online fashion boutique based in Malaysia. We sell women clothing online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KANGXIANG.INFO, and what were your goals?

We require a fast loading website so that our customers are able to browse the clothing and purchase online.

SOLUTION

How did you select KANGXIANG.INFO and what were the deciding factors?

We searched for quite some website designers in nearby location. Kang xiang team was the best among those we interviewed. His team offer clear and transparent information for their services and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kang xiang teams shown us some of the templates and propose solution. After that, they train us on the website maintenance mainly how to upload products and ways to process orders.

How many people from the vendor's team worked with you, and what were their positions?

A project manager with 2 web developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had our website up and through their digital marketing marketing, we could see at least 50% sales improvement from the website yearly.

Describe their project management style, including communication tools and timelines.

Our communication is basically through WhatsApp and email.

What did you find most impressive or unique about this company?

Their services and the way they run the online business shows that they have an impressive strategy.

Are there any areas for improvement or something they could have done differently?

They should have hired more!