Kajkarma

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a jewelry company. We craft timeless, handcrafted jewelry designed to celebrate individuality and elevate everyday elegance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kajkarma?

I hired Kajkarma to design and develop a user-friendly, visually appealing e-commerce platform for my jewelry brand. The main goals were to create a seamless shopping experience, ensure mobile responsiveness, and integrate secure payment and inventory systems to support growth and scalability.

SOLUTION

What was the scope of their involvement?

Kajkarma handled the end-to-end development of the e-commerce platform. The scope of work included UI/UX design, front-end and back-end development, mobile optimization, and integration of payment gateways and inventory management. Main deliverables included a fully functional website, an intuitive admin dashboard, responsive mobile layouts, and post-launch support to ensure everything ran smoothly.

What is the team composition?

There were four teammates from Kajkarma assigned to my project, including a project manager, a designer, and two developers.

How did you come to work with Kajkarma?

I found Kajkarma through an online search while looking for reliable development partners. Their strong portfolio and positive reviews stood out, which led me to reach out. I chose Kajkarma because of their clear communication, strong technical expertise, and a portfolio that aligned closely with the vision I had for my project. They stood out as a team that not only understood my goals but also offered strategic input from the start.

What is the status of this engagement?

The project started in September 2024 and finished in February 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The measurable outcomes included a 30% increase in online sales within the first three months after launch, improved website load times by 40%, and a 25% boost in mobile user engagement — clear indicators that the platform was delivering a smooth and effective shopping experience. We tracked the increase in online sales using Google Analytics and our e-commerce platform’s built-in sales dashboard. Key metrics included total revenue, number of transactions, average order value, and conversion rates. By comparing data from before and after the platform launch, we were able to clearly see the 30% growth in sales. Additionally, we monitored customer behavior flow to identify and optimize high-traffic product pages.

How did Kajkarma perform from a project management standpoint?

Kajkarma’s project management was highly efficient and well-organized. They consistently met deadlines and kept me updated on progress through regular status reports and meetings. They were very responsive to my needs, quickly addressing any questions or concerns, which helped ensure the project stayed on track and aligned with my expectations. Our primary form of communication was through video calls and instant messaging apps like Slack, which helped keep everything clear and efficient throughout the project.

What did you find most impressive about them?

Kajkarma didn’t just execute tasks but offered valuable insights and suggestions that improved the overall project. Their blend of technical expertise and genuine commitment to understanding my vision made the collaboration feel like a true partnership rather than just a service provider relationship.

Are there any areas they could improve?

No, everything went smoothly and met my expectations — there’s nothing I feel Kajkarma needed to do differently.

BACKGROUND

Please describe your company and position.

I am the CTO of the company.

Describe what your company does in a single sentence.

We design and produce stylish, high-quality clothing that empowers individuals to express their unique identity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kajkarma to accomplish?
Website development

SOLUTION

How did you find Kajkarma?

Clutch Site

Why did you select Kajkarma over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Kajkarma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Objective:
To design, develop, and deploy a fully functional e-commerce website and mobile app (iOS & Android) for a clothing brand within a 1-month timeline, ensuring a seamless and branded shopping experience across platforms.

Key Deliverables

1. E-Commerce Website

• Responsive Design: Mobile- and desktop-friendly UI aligned with brand aesthetics
• CMS Integration: Shopify, WooCommerce, or custom admin panel
• Product Catalog: Uploading and organizing initial product inventory (up to 100 SKUs)
• Shopping Cart & Checkout: Functional checkout with secure payment gateways
• User Accounts: Login, registration, password reset, and order history
• Admin Dashboard: Manage products, categories, orders, and customers
• SEO Setup: Basic on-page SEO and Google indexing setup
• Launch: Live deployment on selected hosting with SSL and domain configuration

2. Mobile App (iOS & Android)

• UI/UX Design: Consistent with website for unified brand experience
• Product Browsing & Search: Filter, sort, and view product details
• Cart & Checkout: Mobile-optimized purchase flow
• User Profiles: Account management and order tracking
• Push Notifications: Basic setup for promotions and order updates
• App Integration: Sync with website backend for products and orders
• App Store Launch: Submission to Apple App Store and Google Play Store

Timeline (30 Days)

Week Milestones

• Week 1 Discovery, wireframing, branding, tech setup, UI/UX design
• Week 2 Frontend website development, CMS integration, backend setup
• Week 3 Mobile app development (UI + integration), backend sync
• Week 4 Testing (web + app), bug fixes, app store submission, go-live

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes
On-Time Delivery

• Website and mobile app fully launched within the planned 30-day timeframe.
• Platform Performance
• Website load time under 3 seconds.
• Mobile app load time under 2 seconds.
• 99.9% uptime in the first month.

User Engagement

• Over 1,0000 website visits in the first month.
• Average session duration of 2+ minutes.
• 500+ mobile app downloads (iOS + Android combined).
• Sales & Conversions
• 3–5% conversion rate from visits to sales.
• 500+ orders placed within the first 30 days.
• Cart abandonment rate reduced to under 60% through improved UX.

Customer Satisfaction

• 85%+ positive feedback from initial users.
• Less than 1% of users reported issues or bugs.
• Operational Efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development team demonstrated strong project management throughout the entire 30-day timeline. They followed a structured workflow, breaking the project into clear weekly milestones. Regular progress updates were provided via email and scheduled video calls, ensuring transparency and alignment at every stage.

• Timely Delivery: All major deliverables—wireframes, UI designs, website, and mobile app—were completed and launched within the agreed timeframe.
• Responsiveness: The team responded promptly to requests, typically addressing feedback or change requests within 24–48 hours.
• Flexibility: They showed flexibility in adapting to minor scope adjustments and incorporated feedback without delays.
• Issue Resolution: Bugs or issues identified during testing were resolved quickly, often within the same day.

Overall, the project was executed smoothly with effective communication and a high level of professionalism.

What was your primary form of communication with Kajkarma?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about this company was their ability to combine creative design with technical precision. They didn’t just deliver a functional website and app—they created a seamless, visually engaging user experience that perfectly reflected our brand. 
Their proactive communication, attention to detail, and willingness to go beyond the brief truly set them apart. They treated the project like a partnership, not just a job.

Are there any areas for improvement or something Kajkarma could have done differently?

At this time, we have no suggestions for improvement. Kajkarma was highly supportive throughout the entire process, consistently responsive, and attentive to our needs. Their commitment to quality and client satisfaction was evident at every stage.