Kaizen Apps

BACKGROUND

Please describe your company and position.

I am the Director Client Management of Pointcore

Describe what your company does in a single sentence.

We provide expertise, systems and environments that enable better health care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• We first hired Kaizen app to develop a Mac equivalent of our Windows Desktop software, NXPowerLite. We wanted to support only PowerPoint files initially to test the market and keep the scope tight. Due to the small size of our internal development team and the lack of resources, we could not develop this product in a timeframe the business demanded. We approached Mercury and asked them to investigate if they could complete the project within the budget and timeframe.

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We gave them a very thorough scope because we are a software development company. This included intended behaviors and screen mockups. To guarantee the same outcomes on Macs as on Windows computers, we provided regression test files to the underlying file processing engine. Our Windows application was always our first point of reference because it showed the majority of the behavior and processing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From a business standpoint, we were able to complete our software suite by adding the Mac software. The availability of NXPowerLite for both Mac and Windows thrilled customers. The fact that all of the files were compressed identically impressed them equally. It enabled us to connect with some Mac-only service providers and broaden our network of technology sales partners. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The way the project was managed was excellent. Before beginning development, Kaizen conducted preliminary study, which proved to be successful. It made it possible for us to define the project's scope precisely and to make clear any parts that weren't appropriate. We were able to properly define every aspect of the project, including expenses and deadlines, thanks to the report they provided us at the conclusion of the research process.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are quite accurate, and because of their meticulous attention to detail, they fulfill all requests. They are also quite flexible. As the feature set expands or contracts, projects inevitably undergo changes. They were always accommodating, and conversations about shifting scope were always handled fairly and clearly, which is uncommon in my prior experience.

Are there any areas for improvement or something Kaizen Apps could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Business Development Executive of PAL Technologies Ltd.

Describe what your company does in a single sentence.

We are company that develops clinical tools to measure physical activity and behavior.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• We hired Kaizen app to create the brand identity, design the user experience, the website and website development.

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Good value for cost
• Company values aligned

How many teammates from Kaizen Apps were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

We began with a really well-structured and seamless discovery call. While concentrating on requirements for success to be taken into account in the brand design, we investigated potential outcomes. We all felt secure in the direction when their crew swiftly located the market's white space. After that, their team worked on the website's construction using WordPress. The website was thoroughly examined for excellent usability and accessibility, and it was prepared for a timely launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the initiative is just getting started, it is too soon to provide numbers. But knowing that they are there to support me in both strategy and performance gives me a great sense of confidence!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I knew the steps from the discovery call. They gave us a thorough timeline, which we largely followed. I trusted the process since the project manager, kept us informed at every stage.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They contributed lots of practical experience to the project and genuinely cared about the result. Although their design is really amazing, I was more pleased by the design's conceptualization. Their work is well-planned, strategically sound, and extremely well-executed!

Are there any areas for improvement or something Kaizen Apps could have done differently?

I can't think of anything. The way everything has gone from beginning to end makes me very happy!

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Basic ITS Inc.

Describe what your company does in a single sentence.

We focuse on providing customized IT solutions designed to drive your business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• We needed to outsource development.

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have completely outsourced our development to Kaizen App, who is our only developer. They created our web, iOS, and Android applications. They have done some Microsoft development, and I think they started with C++. 

They handle both development and design. They’ve designed our website, software, and software interface. We’ve worked with them in two capacities, the first of which is project-based work, where we have specific features to add. They develop the statement of work and finish the job based on their quote. We’ve also employed full-time devs through them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their progress over the years has impressed me. Before beginning a project or feature set, we go through the entire process of creating a document that covers everything, from front to back. They then provide feedback and suggestions, which is excellent from my perspective as I'm not a software engineer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One thing that I truly like about dealing with them is that their project managers are informed and proactive. Their project managers are skilled at communicating problems from a development perspective, even if they are not developers themselves. They have excellent communication skills.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Based on my experience, their communication makes them stand out. The developers are also very productive and maintain an advanced skill level; we don’t waste time dealing with bugs from poor code.

Are there any areas for improvement or something Kaizen Apps could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of a marketing company.

Describe what your company does in a single sentence.

We engage in online marketing to grow business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

To automate some of the manual procedures and entirely restructure our product utilizing more logical systems and languages

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our previous developer built everything in PHP, which wasn’t the appropriate language to communicate with databases. They built everything on Python and helped us migrate off of a BigQuery database that wasn’t fit for purpose. We landed on an AWS database that is more in-tune with our requirements for the data that we hold and the queries we run on it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result enables us to adhere to the plan that we have jointly developed. They've done a fantastic job of fulfilling their promises. They are on schedule for our major release, which is scheduled for the end of this week. We have time for more testing because they have already supplied everything.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the beginning, they had a project manager on it. I've taken on a lot of this role because I'm really hands on. We now have daily calls, which are highly productive, and they rapidly adapted. Each of us compiles lists of topics for debate. They communicate via Slack and are open and honest about any problems or potential hold-ups.

What was your primary form of communication with Kaizen Apps?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Kaizen Apps' capacity to comprehend our goals and develop strong, distinctive plans. They don't merely carry out their tasks mindlessly.

Are there any areas for improvement or something Kaizen Apps could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the President of Fabletics

Describe what your company does in a single sentence.

Fabletics is a global, active lifestyle brand that sells both men's and women's sportswear, footwear and accessories, commonly referred to as activewear.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• To provide customers with real-time inventory updates
• To enable convenient in-store pickup options
• Deliver unified cross-channel promotions

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The responsibility of creating a unified shopping platform for Fabletics that would effortlessly combine online and in-store experiences went to them. The platform offers cross-channel discounts, in-store pickup options, and real-time inventory synchronization to improve customer convenience. Key components include a mobile-friendly interface, a centralized customer profile database, a retail staff portal for managing orders and inventory, and advanced analytics tools for tracking customer behavior and promotional performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They saw a large boost in sales, simpler processes, and improved customer engagement thanks to the unified shopping platform. It offered smooth online and in-store experiences, real-time inventory synchronization, and actionable insights via sophisticated analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

By meeting deadlines, communicating clearly, and responding quickly to requirements, Kaizen Apps demonstrated excellent project management. A successful end and a smooth development process were guaranteed by their proactiveness and dedication to quality.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were an exceptional partner for the project because of their proactive reactivity, meticulous attention to detail, and dedication to developing an effective, user-centric solution.

Are there any areas for improvement or something Kaizen Apps could have done differently?

Not yet

BACKGROUND

Please describe your company and position.

I am the Co-President and CFO of MidCap Financial

Describe what your company does in a single sentence.

Our company is a middle-market focused, specialty finance firm that provides senior debt solutions to companies across all industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• Improve Transparency
• Build a User-Friendly Interface

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work develop an innovative online tool that improves the way investors engage with a company through the seamless integration of technology and the two core values of transparency and client satisfaction. This initiative aims at satisfying current functional requirements as well as providing opportunities that will enhance sustainable growth, effective relationships with investors and firm’s dominance in the market for years to come.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By delivering the solution through a data linked app, the client was able to engage more closely with investors and drive better levels of communication, through a secure and compliant environment that drove user adoption in tracking their portfolios. The app was well received by users, contributed to driving business by drawing in new investors and helped solidify our identity as a forward-thinking financial services company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kaizen Apps held themselves accountable for each milestone, ultimately completing everything on time and communicating very clearly throughout the project. They found them to be very responsive to his firms needs and was able to accommodate feedback quickly and make adjustments promptly. Their collaborative process and a strong client focus enabled the timely delivery of Investor Relations App.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to adapt and refine features and collaborative approach showcased professionalism and expertise.

Are there any areas for improvement or something Kaizen Apps could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Founder & President of Blitz: Automated Commission Management

Describe what your company does in a single sentence.

Our mission is to provide a flexible and customized commission automation solution for the insurance, finance, retail, and real estate industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• We had an existing app developed by another vendor. As our business grew we needed a more capable technology partner to help us compete with the big boys. We wanted to grow locally and globally. Our app is on iOS and Android so we needed someone who could work with native languages for these platforms. We also needed someone who was familiar with Amazon services and databases. We also needed help building our PHP back office which supports our frontend.

SOLUTION

How did you find Kaizen Apps?

Referral

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Referred to me

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with a full revamp and redesign of our app’s UI/UX which took around 3-4 months. Then we went through the development and testing phase. We rebuilt the entire app from scratch. We also asked them to help us with website development. They took it on and delivered.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We haven’t gone live yet. Website and app launch is rescheduled for June 2025. By then I’ll have better metrics on how our users are receiving Kaizen Apps work.

From what I can see their graphics team is very good. Their research and design team did their market research. For our major competitors, Kaizen Apps helped us learn from their mistakes and copy their successes in our design and development. The app is ready to go live and I’m happy with the results. I have no complaints and looking forward to going live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used several project management tools, Notion for documentation, Trello for sprint runs, tracking action items and prioritising features. We also used Pivotal for technical feature sets, to make sure cards were assigned to the right dev and part of the development cycle.

They manage resources well, assigned action items and documentation to all internal departments. They communicated on time about the expected completion dates and met those deadlines.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their autonomy. As a Founder and President I have many internal responsibilities and I don’t want to micromanage. I just give Kaizen Apps a task and its priority and they handle it on their own and deliver exactly what I need.

Are there any areas for improvement or something Kaizen Apps could have done differently?

Sometimes it took 1-2 months to find additional developers for iOS, Android or PHP. Not every vendor has developers on demand but it would be nice if they could speed up the process. But they did find the right person, sometimes even better than the previous one.

BACKGROUND

Please describe your company and position.

I am the Area Sales Manager of Beaucare

Describe what your company does in a single sentence.

We are healthcare sector supplier, specialising in Servicing and Maintenance, Medical Equipment and Hygiene Products. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• The project involved designing the complete program and then developing native apps for iOS and Android that would be made available to our constituents for testing.

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With a variety of mobile apps to make this as simple as possible for patients who are not techies, we want to assist families in taking a more structured approach to recording their daily lives with asthma. The objective was to create a solid v1.0 product that we could use to assess effectiveness in clinical trials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since most medical-tech projects are sometimes delayed by many months, it is significant that we were able to publish some sectors of medical equipment suite of apps on schedule. Also, we were able to launch our test studies and collect useful data regarding people's usage, habits, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We always felt that the Kaizen app was really intimate and attentive. We always received prompt answers to our questions, and our project managers are excellent. We were constantly incorporated into the process to offer our suggestions for how the features would develop because we are the experts in the scientific and content fields that were required to assist create the product.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were able to trust them to take ownership of this aspect of the issue because we didn't have any extremely technical personnel on our team. They saw this project through to completion and were quite receptive to any changes we asked for, particularly when we first started utilizing the app with a test group of families.

Are there any areas for improvement or something Kaizen Apps could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of FirsTech

Describe what your company does in a single sentence.

We engage in payment solution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• For product's feature improvements and bug fixes

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Kaizen Apps were assigned to this project?

3

Describe the scope of work in detail. Please include a summary of key deliverables.

There were numerous UI problems in our web application that needed to be fixed very now. After bug fixes, we planned to deploy a number of sophisticated features, including role-based access for various platform stakeholders, audit trails and progress reports, and the ability to invite users to the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They discussed their progress and the work they want to do the next day at their daily syncup with the experts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Daily synopses were incredibly beneficial in keeping the development process moving forward; they helped us stay updated on developments and cleared up any misunderstandings early. Everything arrived on schedule. The Kaizen app quickly assigned a different competent engineer who quickly scaled up on the project after one engineer had to leave due to unanticipated circumstances.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• We appreciated their fast and efficient communication. 
• They demonstrated engineers' remarkable React experience and competence.
• Daily synopses were very helpful in addressing any questions beforehand and informing us of developments.

Are there any areas for improvement or something Kaizen Apps could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the IT Manager of Royal Geographical Society (with IBG)

Describe what your company does in a single sentence.

The Royal Geographical Society (with IBG) is the UK’s learned society for geography and professional body for geographers. We are also a membership organisation and a registered charity. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaizen Apps to accomplish?

• We needed someone who could redevelop and upgrade our existing website. We also wanted to improve our messaging and reach a broader audience by making the site more accessible to the general public.

SOLUTION

How did you find Kaizen Apps?

• Online Search
• Clutch Site

Why did you select Kaizen Apps over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Kaizen Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We began the project with some preparatory work, which included talking about the structure of the development process. Following that, we discussed the website's vision, objective, and purpose in a workshop.

They moved the website to a commercial hosting server from the server of a conference management company. They helped us with content revisions and created a very user-friendly user interface by integrating Gutenberg into the website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have received really favorable response from our organization's members. More than 80% of respondents to the pop-up survey we used to get feedback on the website expressed satisfaction with the content, as well as the way it feels and appears.

Apart from that, our organization's two biggest problems managing its member relationships and document version control were much alleviated by the new website. In the past, we kept documents in several locations. Our website has made it simple for users to access papers. We can now quickly discover the information we need by sorting and filtering our documents, whether they are restricted resources like council minutes or previous instructional materials.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kaizen's performance in project management was excellent. The website was delivered one week past the originally scheduled date, and the sole reason for the delay was the extra modifications we asked for.

What was your primary form of communication with Kaizen Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have truly helped us come up with some ideas for things we never would have considered on our own and have given us interfaces that make it simple for us to maintain the website. They have indeed made our work much simpler.

Their apparent thorough understanding of design and user experience, as well as their willingness to challenge our ideas and things that looked to be extremely anchored in terms of what we wanted on the site.

Are there any areas for improvement or something Kaizen Apps could have done differently?

None. They did an excellent work.