Smart Digital Advertising

Gold
VERIFIED

For over 15 years JumpFly has been providing just one service – PPC Management. We’ve built and trained the best group of over 40 dedicated professionals available anywhere. At JumpFly, we are laser-focused on results while all working together under one roof just outside of Chicago. We understand how important your PPC investment and results are to your bottom line. This is exactly why our work is never outsourced and we focus exclusively on PPC and nothing else.

JumpFly has a spotless reputation in the digital marketing industry and is a Premier Google Partner and Microsoft Select Agency who professionally develops, implements and manages Google, Microsoft, Facebook, Amazon, Snapchat and LinkedIn digital advertising accounts. Our company goal is to help clients achieve the best results possible while always being committed to customer satisfaction.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
1998
Show all +
Elgin, IL
headquarters
  • 2541 Technology Drive, Suite 414
    Elgin, IL 60124
    United States
other locations
  • Chicago, IL
    United States

Portfolio

Key clients: 

1-800-Got-Junk?, Wholesale Patio Store, Lana Furniture, Aston Martin, All In One Poster Company

Reviews

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PPC Management for E-Commerce Website

"Whenever we have an issue or a question, they are ready to jump on the case."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Ongoing
Project summary: 

JumpFly provides digital marketing services for an online retail company. After delivering a series of site design updates, the team began analyzing keywords and implementing PPC campaigns.

The Reviewer
 
1-10 Employees
 
New York, NY
Owner, E-Commerce & Retail Company
 
Verified
The Review
Feedback summary: 

Thanks to JumpFly's dedicated approach, both search traffic and digital conversion rates have increased. The team delivers rapid responses and thorough reports, providing consistency and transparency in their work. Their excellent support sets them apart from other vendors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of an east coast retail company, focused primarily on e-commerce. We have been in business since 2014.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired Jumpfly to manage our Google PPC. Prior to hiring Jumpfly, we had focused primarily on social media advertising.

What were your goals for this project?

Our broader goals for the project were to increase our reach and brand visibility, ultimately focusing on optimizing conversions and sales.

SOLUTION

How did you select this vendor?

We found Jumpfly via referral from a client who had been with them for 10+years. We interviewed four different companies all together, and chose Jumpfly because of their results-oriented strategies and their constant communication.

Describe the project in detail.

We began the project by providing a list of keywords we thought were relevant to our company. Jumpfly took this list and expanded on it based on thorough research of the marketplace. JumpFly helped us make some website edits to help make the conversion process smoother (for example, eliminating superfluous steps at checkout). Once our website was more well-designed, they began our search campaigns.

What was the team composition?

Our PPC strategy was managed by one JumpFly team member, who we were in constant contact with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For the past year, JumpFly has diligently managed our search PPC strategy. Google has become not only our #1 source of traffic, but also of conversions. This speaks to the effectiveness of their strategy and campaign management. Additionally, their custom reports to us sent on a monthly basis provide valuable data and insights that we use in our business planning.

How effective was the workflow between your team and theirs?

I can't speak highly enough of the relationship with JumpFly. Our emails are always answered promptly and thoughtfully. Whenever we have an issue or a question, they are ready to jump on the case.

What did you find most impressive about this company?

Not only are we very pleased with our results from JumpFly, mainly measured in an increased ROI, but we are also incredibly happy with the relationship we have. Having a team that can answer our questions (and takes the time to do so), is incredibly helpful.

Are there any areas for improvement?

We are very happy with our JumpFly Team!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC Support for Dog Training Company

"Their responsiveness to our demands is impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2014 - Ongoing
Project summary: 

JumpFly created and managed PPC and marketing campaigns for a dog training company. They help determine areas for improvement and monitor the efforts.

The Reviewer
 
11-50 Employees
 
Chicago Metro Area
Matthew Wlos
COO, Suburban K9
 
Verified
The Review
Feedback summary: 

The engagement has contributed to significant growth in new customers for the business, enabling them to expand into new markets. JumpFly continues to be a communicative partner, and more insight into their choices would enhance the engagement further. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We operate a nationwide dog training company with multiple locations. My position is the chief operating officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We utilize JumpFly to help create, monitor and optimize our monthly PPC.

What were your goals for this project?

Overall goal was to maximize PPC ad to conversion rate and increase business.

SOLUTION

How did you select this vendor?

We searched for vendors over a year long period and found Jumpfly to offer an outstanding level of service at a reasonable price point.

Describe the project in detail.

The project started with us determining the campaigns that were needed for each of our locations. Once created JumpFly monitored the campaigns and optimized their performance.

What was the team composition?

JumpFly has an account manager that handles all communications.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our company realized a large growth in new customers as a result of the project. This allowed us to grow into additional markets and create additional projects with Jumplfy!

How effective was the workflow between your team and theirs?

Communication has always been great as JumpFly handles are requests and helps us realize our goals.

What did you find most impressive about this company?

Their responsiveness to our demands is impressive.

Are there any areas for improvement?

There is always room for improvement, even when things are working great. I think that JumpFly could provide more information on what they optimize and why on each campaign.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC Consultation & Management for Lead Generation Co

"They’re always available and give clear, technical responses to our queries."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

JumpFly manages and monitors Google/Bing search and display campaigns. Working within a prescribed monthly budget, they are charged with improving CPA while maintaining and improving the quality of leads acquired.

The Reviewer
 
51-200 Employees
 
Saint Michael, Barbados
Managing Director, Inbound 365 Inc.
 
Verified
The Review
Feedback summary: 

With the transition to JumpFly, the client has realized improved conversion without sacrificing lead score quality. Not only is their team representative technically sound, but he also does a great job keeping up with new technologies and opportunities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Inbound 365 Inc. is a lead generation and lead management company that provides services to a group of manufacturing companies and affiliates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

Improve ad campaigns and cost per acquisition (CPA) to increase website visitors, and in turn, lead conversions.

SOLUTION

What was the scope of their involvement?

We collaborate with JumpFly to manage the majority of our PPC campaigns on Google and Bing. From a day-to-day perspective, they oversee our budgets, monitor performance and keep us apprised of potential opportunities. We use CPA threshold as a means to measure success, and they adjust our budgets accordingly across the portfolio to maximize lead generation.

They also actively inform us about new digital marketing trends and opportunities on the horizon. Thanks to their strong partnership with Google, we’ve been able to participate in some of Google’s beta programs, which has allowed us to be the first movers in mobile-specific marketing opportunities.

This has been crucial to some of our early success. Now that the mobile environment has become a much bigger part of our business, much of our focus on search and display ads centers on being mobile and tablet friendly. 

How did you come to work with JumpFly?

During our search, we looked at four companies of similar size, with comparable online reviews. After our discovery call with all the service providers, we determined JumpFly would be the right fit for our business.

We temporarily moved away from JumpFly during 2018, in an attempt to integrate our social media platforms with our search and display. The concept was great on paper, but it didn’t result in improved conversion. After an unsuccessful pilot program (8 months), we returned to JumpFly.

How much have you invested with them?

Our monthly spend with JumpFly fluctuates throughout the year. On average we spend between $45,000-$50,000 annually.

What is the status of this engagement?

Indefinite ongoing service. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It's difficult to use our growth as a measure of their success because their performance depends on the budgets we set, which fluctuate aggressively throughout the year. As an example, the budget over fall and winter is often only half of what we allot in spring and summer.

Regardless, JumpFly always hits the ceiling for the maximum number of leads generated given our current price point. From a CPA perspective, it’s been nothing but positive. Our CPA have come down by as much as 50% for some of our portfolios when we moved to JumpFly.

How did JumpFly perform from a project management standpoint?

They’re always available and give clear, technical responses to our queries. If they’re unsure of the answer, they’re upfront about it and usually get back to us within a couple of days. 

What did you find most impressive about them?

As touched on earlier, the team is constantly looking forward. By monitoring digital trends, they’ve allowed us to be the first movers in the market, which we’ve definitely taken advantage of. The competition in our industry isn’t necessarily market-savvy, as such many follow our lead. We attribute that to JumpFly letting us know what marketing options are available and which we should test out.

Are there any areas they could improve?

No constructive feedback at this time.

Do you have any advice for potential customers?

Not only do you have to have a core understanding of your business, market, and competition before going all in, but you also need some basics on the marketing landscape. Often companies complain about not getting the most out of their service providers, but it usually boils down to an inability to connect the two together.

That’s not to say that you won’t learn things along the way while working with JumpFly, but having a solid foundation allows for successful integration.

4.5
Overall Score The individual who manages our account is outstanding.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We’ve missed a deliverable date here and there. In fairness, they’re projects new to JumpFly.
  • 4.0 Cost
    Value / within estimates
    Fair pricing.
  • 4.5 Quality
    Service & deliverables
    Great feedback and insight on conference calls.
  • 5.0 NPS
    Willing to refer
    Highly likely to recommend.

Google Ads Management for Flag Retailer

"There were no unrealistic promises, just slow and steady improvement and growth."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

JumpFly managed an online retailer's SEM to maximize online exposure. Providing reports of sales and ad analytics, the agency utilized marketing tools such as Google Ads, Bing, and Yahoo Advertising.

The Reviewer
 
51-200 Employees
 
Little Rock, Arkansas
Kerry McCoy
President, FlagandBanner.com
 
Verified
The Review
Feedback summary: 

The team's efforts led to an increase in every metric—from conversions and sales to the company's ROA. Jumpfly demonstrates a great workflow, operates with respectable honesty, and delivers a steady improvement in the business's performance.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I founded Arkansas Flag and Banner in 1975. In 1995 we began doing business as simply FlagandBanner.com. Today I continue in my career as president and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired JumpFly to manage our SEM, ie. Google Adwords, Bing, Yahoo advertising. Prior to that we had been doing it in house and didn't feel we were getting the best results.

For a couple of months we worked with Jumpfly via phone and email. We taught them about our products and customers and they made recommendations which we implemented. Today after about 8 months we are getting a great return on our ad spend and believe with JumpFly's on our team it will continue to grow.

What were your goals for this project?

To continue to learn our customers and grow our sales with the help of JumpFly.

SOLUTION

How did you select this vendor?

They were recommended to me.

Describe the project in detail.

We had a phone call where I explained our company goals and budget. We agreed on the scope of work and price. At first we spoke weekly. Today we speak monthly to review. We communicate mostly by emails to stay abreast of changes happening with Google algorithms.

What was the team composition?

We have a team leader who is a great communicator. She has an assistant who records our phone meetings and emails them to us for our records and then monthly we receive a reports with our sales and advertising analytics.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This past month, in comparison to the same month last year, every metric was better. impressions up, conversions up, yes, spend up, but sales up and ROA better.

How effective was the workflow between your team and theirs?

workflow is good. The Jumpfly team work well together and make a complete team. Their communication with us is not too much or too little.

What did you find most impressive about this company?

The results speak for themselves. I like the honesty with which the team speaks. There were no unrealistic promises, just slow and steady improvement and growth.

Are there any areas for improvement?

I am sure there are but not for us so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC for Pet Hotel Company

"Their combination of skills makes them exactly what I would be looking for in this sort of service."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Nov. 2017 - Ongoing
Project summary: 

Jumpfly manages the digital marketing channels of a large chain of pet hotels. Their ongoing work consists primarily of SEO and advertising through Google and Bing.

The Reviewer
 
501-1,000 Employees
 
Norwalk, CT
Chief Customer Officer, Pet Care Company
 
Verified
The Review
Feedback summary: 

The work performed by Jumpfly has benefited return on ad spend and click conversion rates, bringing marketing efforts closer to total optimization. Their team has incorporated feedback well and continues to improve customer experience by providing transparency across all aspects of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a nationwide chain of pet hotels that runs animal boarding, grooming, day camps, and training services. I’m the chief customer officer, so I oversee all of our marketing and experience functions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jumpfly?

We wanted to drive more acquisitions via the web.

SOLUTION

What was the scope of their involvement?

They manage all of our digital marketing channels. That mostly consists of policing, bidding, and optimizing our presence on Google and Bing.

What is the team composition?

We predominantly work with two people—our account manager, and an account specialist—but sometimes our work also includes a third, more technical lead.

How did you come to work with Jumpfly?

I actually inherited the relationship from the previous marketing team. When I came on board they had been looking for someone that could cost-effectively handle a multi-location site and had just hired Jumpfly to fill that role.

How much have you invested with them?

We’ve invested around $470,000 with Jumpfly in total.

What is the status of this engagement?

We started working with them in November 2017 and are continuing to engage with them for various monthly services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still on the path to optimization, but our ability to track and leverage data has greatly increased since the beginning of our work with Jumpfly. Our return on ad spend, the number of conversions, and the cost per click/conversion are all metrics that we’ve improved over time.

How did Jumpfly perform from a project management standpoint?

They are very communicative and receptive to feedback from us. We had some problems in the beginning with not getting enough data on the work they were doing, but we got a new account manager about a year ago who has been doing a great job. It’s now much easier to see exactly what’s going on and where.

What did you find most impressive about them?

I think they do all the things that make a good provider. That includes bringing ideas to the table and working to continually optimize and let us know how we’ve been trending. Their combination of skills makes them exactly what I would be looking for in this sort of service.

Are there any areas they could improve?

I think since we worked on the problems we had in the beginning and were able to move past them, they’re doing the job very well now.

Do you have any advice for potential customers?

I would just tell people to make sure they establish what they’re looking for in the end, and what data and metrics they want to drive for upfront.

4.0
Overall Score We had some growing pains in the beginning but now we’re off to a good start.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I’ve never had any issues with them getting delayed or not delivering.
  • 4.0 Cost
    Value / within estimates
    It would be nice to have a bulk management fee rather than per location.
  • 4.5 Quality
    Service & deliverables
    They definitely give you exactly what you ask for.
  • 4.0 NPS
    Willing to refer

Advertising & Marketing for Automotive Co

"JumpFly's customer service, overall support, and communication are very impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

JumpFly manages Google Ads and Bing Ads strategies to generate conversions and increase sales. The team developed industry knowledge, guiding web development to improve search ranking and business strategy.

The Reviewer
 
11-50 Employees
 
Cleveland, Ohio
Marketing Manager, Cleveland OH Auto Accessory Manufacturer
 
Verified
The Review
Feedback summary: 

As a result of JumpFly’s continued efforts, revenue and conversions have more than doubled and continue to improve. They communicate frequently and quickly to promote collaboration and ensure expectations are met. The team’s commitment to client satisfaction makes them a valuable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company manufacturers and re-sells after-market automotive parts and accessories, and has been doing so since 1973. I am the Marketing Manager for this company, and I oversee the growth of the company, advertising, and our sales, and I continuously build our customer base and improve upon our systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired JumpFly because of their reputation with PPC / Adwords management, because we wanted a team of individuals working on our website, instead of hiring 1 individual who may or may not get the job done (correctly). They manage our Google Adwords account, and our Bing advertising account.

What were your goals for this project?

Our goals are to increase sales, our corporate identity, and to stay ahead of our competitions. Mainly, we seek more clicks into our website in hopes of generating conversions and to stay at the top of Google/Bing searches.

SOLUTION

How did you select this vendor?

Based on the testimonials of successful companies who used JumpFly, their amazing pricing, and dedicated support, we chose to select JumpFly as our PPC / Adwords management company. We considered, and have previously worked with over 6 companies, both local and nationally acclaimed. None have done as great as JumpFly, truly!

Describe the project in detail.

The project started as a learning process for them. They learned all about our company, our products, and our ethics. I find this to be so important, because most companies really don't care, they see you and your company as a number. JumpFly truly understands our passion, products, and goals so that we have a mutual understanding of our goals and expectations. They continue to give us advice about our website and for ways to improve sales, which is something we highly value.

What was the team composition?

We have 2 main account specialists, although there are others in the company I have worked with such as their webmaster who helped me implement changes on the website. They have been helping us for years now and we couldn't be happier with their support and service, we frequently have phone meetings to go over things and I like that we are constantly in sync with what they are doing and their plans and ideas!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am not able to provide specific numbers, however, our sales have immensely increased. There is no doubt that they have helped us to achieve many relevant clicks and many conversions. Because of their efforts, we have more than doubled our revenue and conversions, and it has only gone up over the years working with them. It is a constant battle between our other competitors, but because of JumpFly, we remain at the top!

How effective was the workflow between your team and theirs?

Our communication could not be better, we are always emailing each other back and forth, and we also have phone meetings at least once a month. They are very prompt, and answer your emails very quickly. I literally have no complaints, especially when it comes to communication!

What did you find most impressive about this company?

JumpFly's customer service, overall support, and communication are very impressive. However, obviously the most impressive quality about JumpFly is how they have transformed our company and how they have increased our sales and conversions. I only wish I would have found them many years ago!!!

Are there any areas for improvement?

Honestly, nothing comes to mind. Obviously, sales and conversions can always be better and higher, but the efforts they put in to our account and the effort they put into communication could not be improved in my eyes. I couldn't be more thankful for their help, they understand we are a small company of 50 employees, and that the work they do genuinely helps to improve the lives of us employees at our company and their work truly makes a difference in the lives of others.

5.0
Overall Score If I could give a 10 star, I would! Thank you so much JumpFly!!!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Prompt, easy, and professional
  • 5.0 Cost
    Value / within estimates
    Competitive, and worth every penny
  • 5.0 Quality
    Service & deliverables
    Outstanding
  • 5.0 NPS
    Willing to refer
    To anyone, except our competitors!!!

Market Research & PPC Strategy for Healthcare Education Group

"...their ability to produce excellent results is really the most impressive quality of JumpFly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2015 - Ongoing
Project summary: 

Over the years, JumpFly has managed all PPC accounts for an educational healthcare group. This involves comprehensive market research and analysis, Google Ads placement, and strategy.

The Reviewer
 
11-50 Employees
 
Warren, Ohio
President, Healthcare Education Group
 
Verified
The Review
Feedback summary: 

JumpFly's strategies consistently meet monthly goals, essentially doubling the volume of conversions from the previous vendor. Each month, the team delivers an in-depth report that outlines all aspects of their Google Ads campaigns. Exceptional communication makes them effective partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

President of a health care organization specializing in online healthcare education programs, continuing education courses and programs for healthcare professionals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

To manage our Google AdWords campaigns

What were your goals for this project?

  1. To conduct market research for competitive placement of google ads
  2. to obtain competitive placement of Adwords
  3. to maximize budget dollars
  4. to increase defined conversions from Adwords
SOLUTION

How did you select this vendor?

I selected this company after working with about 3 others and getting unsatisfactory results. I continued to search for a better company and came upon JumpFly and was drawn in by their comprehensive marketing strategy and presentation. I decided to learn more about them and felt comfortable and optimistic as I began to engage with them. I have now been using them for many years.

Describe the scope of their work in detail.

The company provides us with very comprehensive market research, analysis, Google AdWords placements and ongoing management and ongoing strategy for the management of our entire Google AdWords campaigns. This is done on a daily basis by the company.

What was the team composition?

Started working with their main contact person who was extremely helpful and provided in-depth information on how their team would be structured and how the processes would be implemented and how I would be involved with their team and the amount of communication that I would be receiving.

Then began working with a team of two main leaders and then some other key team members who have been fully engaged and remain so to this day, after many years.

The members have been consistent throughout which has been very helpful. There have not been any changes which has been appreciated. The company certainly treats the client as a team member in all that they do.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The company has been highly effectively in taking over the massive work in researching on an ongoing basis and strategically placing our large Google AdWords Campaigns to allow us to realize a high yield of conversions that have met or often exceed our own monthly established goals for our budgeted campaigns. They have been successful in doubling our conversions from that of the last company that we had worked with.

How effective was the workflow between your team and theirs?

The two team leaders are expert communicators and maintain an excellent flow of communication with me and my staff. Communication is by email and phone conferences as needed. The company supplies us with a very comprehensive monthly report which provides much detail on every aspect of our AdWords campaigns. The main team leader is quick to communicate with suggestions for strategy changes with the campaign when their team feels it will be to our greatest advantage. As such, they communicate frequently with us.

What did you find most impressive about this company?

Their communication and dedication is very impressive but I must say that their ability to produce excellent results is really the most impressive quality of JumpFly. In comparison to other similar companies that I have worked with in the past, they are more dedicated to the client, much superior at communications and just more expert at producing high quality results. Their performance exceeded the other companies significantly.

Are there any areas for improvement?

None at this time

5.0
Overall Score I feel that they have earned a 5 Start rating after working with them for many years now
  • 5.0 Scheduling
    ON TIME / DEADLINES
    A 5 Star rating here
  • 5.0 Cost
    Value / within estimates
    You get what you pay for! Great results. Money is well spent.
  • 5.0 Quality
    Service & deliverables
    I feel that they have earned a 5 Start rating
  • 5.0 NPS
    Willing to refer
    Would certainly refer others to them

PPC for IT Services & Marketing Company

“Their work has improved the profile of the company all around.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

JumpFly manages the PPC advertising for the third-party client of an IT services provider. They craft ads using Google AdWords and provide monthly reports on the progress and changes that have been made.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Director, IT Services Firm
 
Verified
The Review
Feedback summary: 

Jumpfly’s efforts have increased the effectiveness of all Google advertising, improving business as well as organic search rankings in the process. Their team demonstrates impressive expertise in the industry, building trust with their clients through transparent and comprehensive progress reports.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an IT services firm, and we manage web presence and search engine marketing for small to medium-sized businesses, mostly in the Dallas area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We needed an expert in the skillset of managing Google ads. Our client had been using Yellow pages, and we both felt that it wasn’t worth it for them to place ads in spurious directories, so we looked to JumpFly to help funnel more of their budget towards direct advertisement techniques.

SOLUTION

What was the scope of their involvement?

JumpFly manages our Google PPC ad campaigns for a particular client. They act essentially as a member within our own team. In particular, our account manager puts together a monthly summary of their activity on the account which we, in turn, deliver to our client. It’s relatively easy to keep track of since all the PPC management is done through Google AdWords, and it’s a big advantage for us to have her expertise within our own umbrella in that way.

What is the team composition?

We’ve worked with four people over the course of our partnership: our account manager, her manager, and a few previous members in their roles who have since been promoted higher up in their ranks.

How did you come to work with JumpFly?

One of our other clients uses JumpFly for PPC for her custom Styrofoam cups business, and the fact that such a small business was getting such a good return on investment from their ads was a huge signifier to me that they were the right people for our job as well.

How much have you invested with them?

We’ve spent about $69,000.

What is the status of this engagement?

We started in March 2017 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re undoubtedly doing better than our client ever did with their previous advertiser. It’s not directly tied to search rankings, but our site has become more relevant as a result of the advertisements and that in turn has increased our rankings in Google search results. Their work has improved the profile of the company all around.

How did JumpFly perform from a project management standpoint?

They’ve been excellent. Normally they send out an automated report, and that wasn’t enough for us to be able to keep our client updated. We talked to them and they immediately started putting together a report for us on what exactly was changing and where all the money was going so that we could easily explain it as well.

The whole PPC business is incomprehensible to most people, especially if that’s not something you deal with regularly, and it can be easy to waste a lot of money, so it was a big step for us to be able to break everything down that way.

What did you find most impressive about them?

They are just extremely responsive and helpful. Any time I’ve had a question, they’ve always been quick to come up with the correct answer and explain it so that everyone understands.

Are there any areas they could improve?

I would like to see even more frequent, detailed reports, or reports going back farther in our partnership, but what we have is already very helpful.

Do you have any advice for potential customers?

Because of how expensive PPC is, having a professional to deal with this on a day to day basis is absolutely worth their management fee.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I’ve always gotten everything on time.
  • 4.5 Cost
    Value / within estimates
    It is expensive but it’s less expensive than wasting money learning how to do it yourself
  • 4.5 Quality
    Service & deliverables
    The reports are good, but I would love to have more of them.
  • 5.0 NPS
    Willing to refer

PPC for Wildlife Tour/Transportation Service

“…working with JumpFly has been, without a doubt, the best investment that I’ve ever made.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2014 - Ongoing
Project summary: 

For nearly half a decade, JumpFly has overseen all PPC accounts for a wild-life tourism company. They offer digital strategies to optimize PPC campaigns and target relevant leads.

The Reviewer
 
1-10 Employees
 
Moose, Wyoming
Mike McKean
Owner, Mountain Mike's Tours
 
Verified
The Review
Feedback summary: 

JumpFly’s efforts have yielded tremendous returns, securing profitable business opportunities and reducing the overall CPA. The team’s main strength lies in their timeliness, ability to adjust to a revolving market, and willingness to innovate to meet demands.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Mountain Mike’s Tours. My company offers wolf-spotting tours in the Yellowstone Park area. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We hired JumpFly to manage our PPC accounts.

SOLUTION

What was the scope of their involvement? 

For over three years, JumpFly has managed all of our PPC accounts. They focus on optimizing our ad performance, suggesting new ideas to target qualified leads. One of the major changes we’ve done this year was to start advertising about Yellowstone Wolves, which has helped boost our clientele.

What is the team composition? 

Our main points of contact are Mike (President, JumpFly) and Miranda (Senior Account Specialist, JumpFly). Miranda has been incredible on the innovation side. She responds well to changing market conditions and always presents us with different ideas. If it fits within our budget, we usually approve her proposals. 

How did you come to work with JumpFly?

We found them online, and they outperformed all of the other companies that we’d considered. 

How much have you invested with them?

We’ve spent north of $50,000 in total so far, which breaks down to a current $4,000 per month.

What is the status of this engagement?

Their work started in April 2014 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

JumpFly managed to do more in a week than our previous providers did in a month. Thanks to their strategies, we’ve been able to substantially grow our company and revenue. We started out with one functional tourism car and have since expanded to five. Likewise, we’re in current talks with a potential partner that wants to give us about $1,000-worth of business.

How did JumpFly perform from a project management standpoint?

Timeliness is probably their main strength. If there’s something that needs to be fixed, they take care of it by the next day. They’ll even react to changes that I want to talk about as they’re going into a meeting, which is incredible.  Otherwise, we communicate via email and phone.

What did you find most impressive about them?

Being satisfied with their work is an understatement. In my 20 years of being in business, working with JumpFly has been, without a doubt, the best investment that I’ve ever made. They’re not just getting customers; they’re getting the right customers while driving down our cost per acquisition (CPA). We’re currently at 8% cost per ad, which is amazing compared to our competitor’s 40%.

Are there any areas they could improve?

Hardly any relationship is ever perfect. Even Mike and I had some issues in the beginning.

Do you have any advice for potential customers?

You’ll be missing out if you don’t invest with JumpFly and give them a chance to succeed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very much on time, and I’m a very on-time person.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended them.

Paid Search Campaign for Online Electronics Marketplace

"They breathed new life into our digital advertising campaigns."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2019 - Ongoing
Project summary: 

JumpFly spearheaded a paid search campaign for an online electronics marketplace. Their team was responsible for strategy, implementation, and maintenance of the brand's online presence. 

The Reviewer
 
51-200 Employees
 
Winchester, Virginia
President, Online Electronic Marketplace
 
Verified
The Review
Feedback summary: 

The campaign has led to a dramatic increase in return on ad sales. JumpFly has exceeded expectations. Their team's excellent project management skills coupled with their smooth workflow process sets them apart. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Office Manager of an online electronics marketplace submitting a review on behalf of the President of the company. We are a family owned ecommerce business that has been working with customers for over 30 years. We are one of the largest online resellers of batteries, chargers, and related accessories. We have retail locations and are an authorized online dealer for many different battery brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired JumpFly to take over the management of our paid search from a previous agency.

What were your goals for this project?

Our goals were to get a better return on our ad spends while maintaining our strong online presence.

SOLUTION

How did you select this vendor?

We found JumpFly through an internet search. We did some research and read reviews about their business and decided to give them a shot after speaking with their extremely knowledgeable sales team.

Describe the project in detail.

After signing up with JumpFly we were assigned a designated account management team. We had an initial call with all the team members (I believe four were on the initial call) to discuss strategy, goals and our path for the future.

Since the initial meeting, JumpFly has built out and optimized search and shopping campaigns and has done a fantastic job. We have weekly phone calls to discuss the plan for the upcoming week and the results from the previous week. My team is always available to answer questions or address concerns that I have.

What was the team composition?

We have an Account Director (Jack), an Account Manager (John), a Senior Account Specialist (Miranda) and an Account Specialist (Morgan).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Prior to JumpFly, we were spending a dollar to make a nickle. Now for every dollar we spend on advertising, we make almost six dollars. During our initial call with JumpFly, our ROAS goal was 6 and our ROAS is currently 5.7 with room to improve under JumpFly's management. The performance that our account has seen under JumpFly has been tremendous and far better than anything we ever imagined.

How effective was the workflow between your team and theirs?

The workflow process is awesome. All we have to do is email or call and our request is handled by our team at JumpFly. If they have questions, they will ask and we will clarify.

What did you find most impressive about this company?

No contracts and affordable monthly management fees. With our previous agency, we were locked into a 6 month contract, the management fees were almost double what JumpFly's fees are and our results were dismal. They breathed new life into our digital advertising campaigns.

Are there any areas for improvement?

I wish they would offer more services that we could bundle with our PPC. SEO and landing page development would be awesome!

5.0
Overall Score A very professional company that is willing to listen to business goals and act on them to make them reality.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are available when I need them.
  • 5.0 Cost
    Value / within estimates
    Very affordable for the results they provide!
  • 5.0 Quality
    Service & deliverables
    Their work is excellent!
  • 5.0 NPS
    Willing to refer
    As long as the friend isn't a competitor, I would definitely recommend them!
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Illinois
ID
63048054
Date of Formation
Aug 22, 2003
Source
Office of the Illinois Secretary of State
Last Updated
Dec 21, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jul 22, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
36
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
August 16, 2019