PPC Management Specialists

Gold
VERIFIED

For over 15 years JumpFly has been providing just one service – PPC Management. We’ve built and trained the best group of over 40 dedicated professionals available anywhere. At JumpFly, we are laser-focused on results while all working together under one roof just outside of Chicago. We understand how important your PPC investment and results are to your bottom line. This is exactly why our work is never outsourced and we focus exclusively on PPC and nothing else.

JumpFly has a spotless reputation in the digital marketing industry and is a Premier Google Partner and Microsoft Select Agency who professionally develops, implements and manages Google, Microsoft, Facebook, Amazon, Snapchat and LinkedIn digital advertising accounts. Our company goal is to help clients achieve the best results possible while always being committed to customer satisfaction.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
1998
Show all +
Elgin, IL
headquarters
  • 2541 Technology Drive, Suite 414
    Elgin, IL 60124
    United States
other locations
  • Chicago, IL
    United States

Portfolio

Key clients: 

1-800-Got-Junk?, Wholesale Patio Store, Lana Furniture, Aston Martin, All In One Poster Company

Reviews

Sort by

Digital Advertising for Cruises Tour Business

"Their team has taken the time to fully understand our brands and give us more informed insights."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2018 - Ongoing
Project summary: 

JumpFly manages display advertising for a cruise company. Using Google Display Network and Facebook Ads, they deploy campaigns with set goals. They also provide paid search consulting.

The Reviewer
 
500 - 1,000 Employees
 
Chicago, Illinois
Axelle Brand
Director of E-Commerce, Entertainment Cruises
 
Verified
The Review
Feedback summary: 

The campaigns regularly meet cost per conversion goals, and JumpFly advises when to divert resources into more successful methods if needed. Weekly updates, proactive communication, and flexibility allow for a productive workflow. Their diligence in learning critical business needs stands out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of e-commerce for Entertainment Cruises. We specialize in running dining cruises, sightseeing boat tours and water taxis across the US and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We used to manage the Google Display Network and Facebook in-house and found it difficult to understand each platform’s algorithms and keep up with all the changes. We engaged JumpFly as our display advertising partner.

SOLUTION

What was the scope of their involvement?

JumpFly uses our internal tools to run display advertising campaigns for our 11 markets and many brands. They access our Google Display Network and Facebook Ads accounts to run day-to-day tasks and deploy every campaign.

We provide the team with a monthly budget, specific objectives to achieve, and particular events we want to promote. They give us weekly updates on each campaign’s progress, and we can create reports on demand directly in the accounts.

They educate our team on display advertising so we can learn as well. JumpFly also provides consulting on paid search campaigns.

How did you come to work with JumpFly?

We wanted a local agency that specialized strictly in digital advertising and paid search. I searched online and read review sites. JumpFly was at the top of many lists and is located in the Chicago metro area, so we chose them.

What is the status of this engagement?

We started working together in April 2018, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure JumpFly’s success by cost per conversion and other metrics as needed based on the campaign goal. The team regularly accomplishes our goals; however, if a campaign isn’t achieving our goals or expectations, they’ll alert us well in advance so we can divert our budget towards more effective methods. We appreciate their proactiveness as well as their excellent results.

How did JumpFly perform from a project management standpoint?

Their internal organization is excellent; JumpFly has a team supervisor, but every member is accountable for their work. If someone is not in the office, they’ll communicate well internally to follow up on their projects. We have weekly meetings to chart progress and recaps to summarize agreed-upon actions in each meeting.

JumpFly also adapts their work style to ours. They listen carefully to our business needs, and they can be highly proactive and reactive when necessary. In addition to alerting us to potential pivots, their team can put together last-minute campaigns if needed

What did you find most impressive about them?

Their team has taken the time to fully understand our brands and give us more informed insights. Their director of social advertising took one of our cruises while visiting a client in New York; she then used her experience to understand our customers’ needs more fully and gave us feedback to tailor our ads and copy.

JumpFly acts as an extension of our marketing team—a true partner rather than a mere third-party vendor. Their highly personalized service leads to valuable discussion and allows us to be more agile as a company.

Are there any areas they could improve?

No, I can’t think of anything. Even when the JumpFly team doesn’t know something, they’ll dig for an answer or provide us with data to inform our decision-making processes.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended them already.

Paid Search for Education E-Commerce Business

"They’ve capably met or exceeded every target we've set for them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2016 - Ongoing
Project summary: 

JumpFly provides paid search services that include a variety of search engine marketing strategies. They manage Google, Amazon, and Bing campaigns, as well as social media advertising.

The Reviewer
 
1-10 Employees
 
California
Peter Walter
Director of Digital Marketing, Excelligence Learning Corporation
 
Verified
The Review
Feedback summary: 

JumpFly has catalyzed double-digit growth in web traffic each year. They produced excellent results that met or exceeded every set target. A team of dedicated specialists, their innovative ideas improved the program. They track results effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of digital marketing for Discount School Supply, a part of the larger  Excelligence Learning Corporation. We sell school supplies to clients in the early childhood market, like preschools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We needed professional help with paid search. Our goals were to boost our program and improve ROI. Jumpfly freed up some of our internal resources for other efforts and augmented our capabilities.

SOLUTION

What was the scope of their involvement?

We originally brought them on as a partner to run our search engine marketing (SEM) programs. They optimized our ad spend for paid search and helped us clean up and expand our advertising program. 

Currently, the team manages all of our paid search on Google, Amazon, and Bing. We break our efforts down into branded and non-branded campaigns as well as product listing ads.

Since our paid search program has matured, our situation has changed a bit. Our expectations now center around maintaining the ROI and finding smaller growth opportunities to combat the ever-growing competition. Jumpfly has done a good job with these objectives. We've also had them start running our social media advertising across Facebook, Pinterest, and Instagram.

What is the team composition?

I have two primary contacts from the team. Nikki (Account Director, JumpFly) runs our paid search and SEM, while Stephanie (Social Media Director, JumpFly) manages our social media.

How did you come to work with JumpFly?

After conducting some research, we found Jumpfly online along with other agencies. We spoke to their references and felt they were the best fit. We liked that they're a boutique-style agency that uses native tools. In the past, we had worked with a larger agency who ran more generic SEO campaigns that didn't meet our needs.

What is the status of this engagement?

We began working together in June 2016 and have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Jumpfly's paid search strategy has successfully driven double-digit growth in web traffic year-on-year for our company. They’ve capably met or exceeded every target we've set for them.

How did JumpFly perform from a project management standpoint?

Jumpfly managed the project very well. We work closely with the specific team they dedicated to us. Using an internal reporting system, they track initiatives and provide us with the reporting we need.

They respond to our needs and provide additional insights whenever we need them. They are pretty hands-on and fit our needs as we are also a small team.

What did you find most impressive about them?

As a boutique agency, Jumpfly makes an effort to understand our business and the key metrics we focus on. They come with ideas or suggestions to help us achieve and exceed those goals. The dedicated team they provided are willing to understand and respond appropriately.

Are there any areas they could improve?

Jumpfly can pull reports from all the different platforms we use. They also track metrics using their internal project management system. However, there's always more information we'd like for them to provide us with.

Do you have any advice for potential customers?

Jumpfly tends to work directly in the platforms provided by publishers like Google, Bing, and Facebook. They leverage very specific settings, optimization tools, and strategies that are available on each one.

Many large agencies use aggregation tools to automate bidding, which are not cost-efffective for brand advertising or for driving e-commerce conversions. We appreciate that JumpFly is specialized for e-commerce retailers. They maximize the money we spend and what we get in return.  

5.0
Overall Score We’re very happy with them. The challenge is to keep up the momentum as the market changes.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC for Safety & Compliance Company

"They have a fantastic ability to bring an idea to fruition and deliver exactly what I ask for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2018–Ongoing
Project summary: 

JumpFly runs several PPC campaigns. They established and manage a GoogleAds account and provide ongoing support.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Executive Assistant, Safety & Compliance Company
 
Verified
The Review
Feedback summary: 

Though it's still early in the project, the efforts have helped earn more visitors for the main site. The campaigns fulfill all expectations. As a team, JumpFly couples their quick response time with deep expertise to foster a successful engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an executive assistant for a safety and compliance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We hired JumpFly to help us with our advertising efforts. We wanted to target our customer base more efficiently.

SOLUTION

What was the scope of their involvement?

JumpFly set up and manages our GoogleAds account. They run several PPC campaigns, including on Facebook and other channels.

What is the team composition?

They provide an account manager who serves as our main point of contact.

How did you come to work with JumpFly?

We searched for vendors online. After reaching out to JumpFly, we chose them based on their locality and the quote we received from their team.

How much have you invested with them?

We’ve spent between $25,000–$50,000 on their services.

What is the status of this engagement?

We’ve been working together since 2018 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Though it’s too early to see many results, we have experienced an increase in site traffic. Our internal team is highly satisfied with JumpFly’s work, so far.

How did JumpFly perform from a project management standpoint?

JumpFly is easy to communicate with—they’ve been great at managing the project. Their team perfectly meets our deadlines. Whenever I have a question, they’re available through phone or email for support.

What did you find most impressive about them?

They have a fantastic ability to bring an idea to fruition and deliver exactly what I ask for. They listen to my needs and stay on target. Additionally, their quick response time is valuable.

Are there any areas they could improve?

There is nothing they could improve on.

Do you have any advice for potential customers?

If you go in with a clear plan and strict deadline, your project manager will help you succeed. Limiting the amount of back-and-forth between ideas and expectations allows JumpFly to do the project more efficiently.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always on target.
  • 5.0 Cost
    Value / within estimates
    They remain within budget and have given us everything we've asked for.
  • 5.0 Quality
    Service & deliverables
    The delivered work is done quickly and professionally.
  • 5.0 NPS
    Willing to refer

PPC Management for Heating and Cooling Services Business

“We can reach out to them 24/7 if there is a problem.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Ongoing
Project summary: 

JumpFly has been managing SEO/PPC campaigns and assisting with call tracking, helping an in-house team measure ROI.

The Reviewer
 
100-500 Employees
 
Ohio
Marketing Director, Heating and Cooling Services Business
 
Verified
The Review
Feedback summary: 

The website went up in Google searches and the ROI has more than doubled. JumpFly goes above and beyond to meet all needs, while their transparency, exceptional customer service, and detailed reporting make them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing director at a heating and AC company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

There is a lot of competition in the heating and AC industry and we wanted our brand to stand out. We were looking for a vendor to help us with PPC campaigns.

SOLUTION

What was the scope of their involvement?

They manage our SEO and PPC campaigns. We wanted to see results through both tracked phone calls and monthly reporting, so JumpFly made it possible for us to track the calls. That helps us see our return on investment.

What is the team composition?

I mostly work with Krystal (Senior Account Specialist, JumpFly) and Lisa (Senior Account Manager, JumpFly).

How did you come to work with JumpFly?

We did a Google search for PPC companies and JumpFly came at the top of the search. That was a sign that they were doing their job well, so we decided to hire them.

How much have you invested with them?

We've spent between $20,000–$30,000.

What is the status of this engagement?

We started working with them in December 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our return on investment has nearly doubled after we engaged JumpFly–mostly because we're able to track phone calls. (When someone has a problem with AC or heating, they usually call rather than wait for a response to their online inquiry). Our SEO rankings are also much more noticeable. In addition, we appreciate that we have a very transparent way to see how our ad spend relates to our management fees.

How did JumpFly perform from a project management standpoint?

They're great communicators. We exchange emails two or three times a week to make sure our strategy is in line with our goals. We can reach out to them 24/7 if there is a problem. Also, they're always willing to answer our questions and provide in-depth explanation.

What did you find most impressive about them?

Their reporting is amazing and the return on investment is exactly what we needed.

Are there any areas they could improve?

No. They've done everything we've asked of them. I hope our partnership will last for a very long time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC Advertising for Liqour Licensing Business

"JumpFly is the number one company in their industry."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

JumpFly delivers PPC advertising services to increase business and relevance. The team works with Google Ads, creating keywords and advertisements. They sometimes assist with SEO tactics.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Owner, Liquor Licensing Business
 
Verified
The Review
Feedback summary: 

Business has generated significantly since JumpFly took over PPC services. Their attentiveness to their clients is noteworthy. Their team is readily accessible, responsive and continually evolving. JumpFly’s skilled expertise makes the collaboration effortless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a liquor licensing business. We are based in Los Angeles but work with buyers and sellers in 15 states.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We were trying to increase our relevance on Google Ads. I tried managing the account for a couple of years but determined that we needed an experienced vendor.

SOLUTION

What was the scope of their involvement?

JumpFly worked with our Google Ads presence from start to finish. They created keywords and designed ads, considering my input. They also did some SEO work based on the recommendation from my account manager, but most of their focus has been on PPC.

What is the team composition?

I started out working with Michael (President, JumpFly). After he was promoted, I began working with Miranda (Senior Account Specialist, JumpFly).

How did you come to work with JumpFly?

I searched for the top SEO companies, and JumpFly was the first hit on Google. After looking at their work, browsing their website, speaking with Michael, and reading reviews, JumpFly stood out from others in the industry.

How much have you invested with them?

We spend $12,000 per year, excluding the advertising cost.

What is the status of this engagement?

I’ve been working with JumpFly for three to five years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the campaigns have been completed with care. Their work is worth every penny. My business wouldn’t succeed without their help. We run on their PPC service to target the general public. JumpFly is the number one company in their industry.

How did JumpFly perform from a project management standpoint?

Having such a great relationship with Michael, I was reluctant to work with someone else. Miranda has been nothing but spectacular since day one. Everything I’ve asked for they’ve done.

I’m given a weekly report detailing exact keywords and their clicks. Their team set up analytics on the site, along with specific meta tags that keeps me on top of everything that’s going on. Miranda answers the phone any time I call. I email with them almost daily. I can’t say how much I appreciate Miranda and Michael.

What did you find most impressive about them?

I appreciate the attention JumpFly pays to their customer. They’re readily available to address any of my concerns or discuss their service. JumpFly is the best when it comes to PPC, and I’m proof of it. My business continues to succeed as a result of their expertise.

Are there any areas they could improve?

There’s nothing they can do to improve. JumpFly is continually evolving and learning new aspects in the Google space.

5.0
Overall Score JumpFly is a phenomenal and outstanding company. They deliver over and above what we need.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Paid Advertising Strategy for Online Tie Shop

"JumpFly’s accommodating and adaptable approach makes them feel like part of our team, if not close to friends."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

JumpFly manages advertising campaigns for Facebook, Google, and Bing. In addition to PPC, the team has created an email marketing campaign and implemented a Squarespace integration.

The Reviewer
 
1-10 Employees
 
Phoenix, Arizona
Owner, Online Tie Shop
 
Verified
The Review
Feedback summary: 

The email marketing, Bing, and Google campaigns have yielded significant returns. Value for Facebook advertising remains flat, but the platform’s environment is not conducive to the business model. JumpFly is adaptable and personable. The team is always available and provides clear explanations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own an online tie shop. We sell men’s neckties, bow ties, pocket squares, and cufflinks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

As the owner, I spent too much time day-to-day on advertisements, positioning, and marketing campaigns. I hired JumpFly to provide PPC and expected higher returns, increased efficiency, and refined targeted advertising.

SOLUTION

What was the scope of their involvement?

They manage our advertising campaigns on multiple platforms including Facebook, Google, and Bing. JumpFly has implemented a request-based email marketing campaign and made several general recommendations for our website.

The team manages our Facebook account. They’ve guided content creation to achieve continuity between advertisements—such our Facebook page banner—and our landing pages. Recently, JumpFly integrated Squarespace account on our platforms.

What is the team composition?

We work with an account manager and the social media director.

How did you come to work with JumpFly?

We did a Google search and read several vendors’ online reviews. We then narrowed the field to about nine agencies—including JumpFly—and took advantage of their trial offerings. The team had strong communication skills, the best reviews, and most professional and experienced staff. JumpFly was also the most prompt and prepared during our search process.

How much have you invested with them?

We spent between $10,000–$15,000 per month over the last three months. However, we’ve pared down to get efficiencies in line as we scale and redo campaigns. Our 2019 spend will be higher.

What is the status of this engagement?

We started working together in August 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They identified our goals and executed the strategy to achieve those metrics. The email marketing campaign earned incredible returns. JumpFly has implemented and ended campaigns as they continue to refine our paid advertising strategy. We’ve had more success on the search engines than Facebook; results for the latter are no better than before. Although I can’t compare JumpFly’s performance to other vendors, we are pleased that Google and Bing are profitable for us.

How did JumpFly perform from a project management standpoint?

The team communicates their approach—resources required and time spent—clearly. Likewise, JumpFly’s executions are prompt and thorough. Initially, we interacted with the social media director to hand off the Facebook account. We then worked with the account manager on Google and Bing. Overall, we’ve divided our timely evenly between the two resources.

What did you find most impressive about them?

They are excellent communicators. The team keeps us in the loop and is always available to address concerns. JumpFly’s accommodating and adaptable approach makes them feel like part of our team, if not close to friends. They answer our questions with insight and clarity.

Are there any areas they could improve?

We hoped JumpFly’s expertise would increase our return and efficiency on Facebook, but we didn’t experience any lift. However, Facebook has never been great for my business. They do a good job with that platform’s environment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC Advertising for Law Firm

"In my experience with various PPC companies over the last decade, JumpFly is the best I have ever worked with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

JumpFly provides ongoing PPC services. The team was hired to resolve issues with substandard online marketing performance remnant of previous vendors.

The Reviewer
 
1-10 Employees
 
Plano, Texas
Quinton Pelley
Partner, Pelley Law Office
 
Verified
The Review
Feedback summary: 

The targeted strategy, developed and implemented within one week, immediately doubled revenue. Communicative and consistent, JumpFly delivers world-class results and professional customer service. Their honest billing practices and attentive project management set them apart in their industry.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a small, three-person law firm specializing in bankruptcy, criminal defense, and family law. I am one of the partners and have been managing the firm’s online marketing for 15 years. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We hired JumpFly for our PPC campaign. 

What were your goals for this project?

We wanted to improve our rankings on Google and Bing through paid advertising. 

SOLUTION

How did you select this vendor?

An online search produced a list of the top 20 ranked PPC companies in the world, with several from Europe, Russia, and China. However, I was thrilled to see that the top-ranking company was Chicago-based JumpFly. 

Describe the project in detail.

After finding them in my search, I contacted them for a general overview of their protocols and policies. Then, because of their proximity to Chicago, I flew to their office to personally visit with the president and his second-in-charge. I understand that most people do this over the phone, but I wanted to meet the team I would be doing business with. I was welcomed with open arms and treated extraordinarily well; I receive the same treatment years later. They developed a strategy for my firm within days and implemented it the same week. We have been very happy ever since.

What was the team composition?

An account manager and JumpFly’s president constantly monitor my account and eagerly welcome input and inquiries. 

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

JumpFly immediately accomplished our goals, doubling our gross income. Simply stated, we are now on page one for our area of practice yet I pay JumpFly much less than I did my previous PPC company, who overpromised, overcharged, and under-delivered. JumpFly is more affordable, more accessible, and, most importantly, more productive. 

How did the JumpFly perform from a project management standpoint?

Their communication is impeccable. I always receive same-day responses from either the president or my account manager, and frequent assessments ensure the campaigns are performing at peak levels. 

What impresses you about the JumpFly?

Their fees are fixed and and completely transparent so I always know where my money is; I never have to worry about them bidding less to Google in order to boost their own profits like my last two vendors did. They are practical and efficient, and working with them has been refreshing. In my experience with various PPC companies over the better part of a decade, JumpFly is the best I have ever worked with.

Are there any areas for improvement?

No. I cannot say enough about the results they have achieved for my firm. In fact, I have highly recommended them to a fellow business owner who is one of my oldest and closest friends.

5.0
Overall Score They are great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was easy and completed instantly via either phone or email.
  • 5.0 Cost
    Value / within estimates
    They were totally transparent and offered a fixed price.
  • 5.0 Quality
    Service & deliverables
    Their quality is simply top notch.
  • 5.0 NPS
    Willing to refer
    I have already referred them to a good friend who owns a medium-sized roofing company.

PPC for Health Training Equipment Company

“They send us regular reports and we’ve seen good returns on our advertising expenditure.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

JumpFly manages the PPC campaigns for a health equipment company. They correct unsuccessful ads to gain better profit margins and feature sales and promotions within AdWords initiatives.

The Reviewer
 
1-10 Employees
 
Greater Nashville Area
President, Medical Devices Company
 
Verified
The Review
Feedback summary: 

Site traffic has improved and conversion ratios are up. JumpFly understands campaign needs and appropriate ways to fulfill them. They are supportive and email regularly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We sell AEDs, manual defibrillators, and CPR training equipment. I'm the company president.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We wanted to put ads on Google and Bing. We needed a better web presence and contracted them to help us.

SOLUTION

What was the scope of their involvement?

We work with them to create different ads for our products. We established our marketing budget and they took over from there. They essentially manage the whole process. They keep an eye on what is selling and what isn’t and make changes accordingly to get us the highest profit margin. They reword unsuccessful ads to improve their performance and they feature our sales and promotions in our AdWords campaigns.

What is the team composition?

We work directly with a project manager.

How did you come to work with JumpFly?

I worked with them at another company where they did a good job. When we opened our new company, I researched their online ratings and referrals and decided to keep working with them.

How much have you invested with them?

They charge a percentage based upon what we spend on advertising. It’s a sliding scale and I don’t think we’ve spent more than $50,000 on their services over the past couple of years.

What is the status of this engagement?

We started working together in September 2016. They still manage our PPC campaigns.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There is a lot more traffic to our site and our conversion ratio has noticeably gone up. They send us regular reports and we’ve seen good returns on our advertising expenditure.

How did JumpFly perform from a project management standpoint?

They’re always there for us. We don’t talk a lot, but they schedule meetings if we need them and email back and forth on a regular basis.

What did you find most impressive about them?

They understand what we’re looking for and what we need to move forward.

Are there any areas they could improve?

No, they’ve been good for us.

Do you have any advice for potential customers?

Start small and slowly increase your advertising dollars. They’ll do a good job for you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always there for us.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd recommend them to anyone who wasn't our competitor.

Paid Search Campaign for Women's Health Clinic

"We had a few referrals to other agencies but nothing really impressed us until we found JumpFly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

JumpFly increased patient stability through PPC campaigns and a variety of marketing recommendations, including moving to Cost Per Acquisition (CPA) bidding and ensuring accurate search results through keyword optimization.

The Reviewer
 
1-10 Employees
 
New York, New York
Business Manager and Marketing Director, Women's Health Clinic
 
Verified
The Review
Feedback summary: 

JumpFly’s small and dedicated account team is highly communicative and suggests helpful improvements beyond their specific areas of expertise. Their availability and investment in the project, separates them from their competitors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a small women’s health practice that specializes in miscarriage management and early abortion. We provide our patients with very private and personalized care and focus on being there for our patients, whatever that means for each woman. As a small practice, I do a bit of everything from business coordination to marketing, education, and outreach.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We wanted to build a smarter strategy with our paid media to increase patient numbers and make sure that women were aware of all the options they have. 

SOLUTION

What was the scope of their involvement?

JumpFly conducted an audit on our account to analyze our ads in Google AdWords, and suggest improvements. We were very impressed with what they gave us. Through that and other discussions, they convinced us of their expertise in PPC campaigns, and that that was the aspect we should focus on.

We worked closely with Dain (Account Manager, JumpFly) and while he admits to his main focus being PPC, he makes suggestions that encompass the entire gamut of marketing solutions. He looks at our reports, suggests improvements, and demonstrates that he is invested in the full picture of our business.

He suggested moving our account over to CPA bidding, which uses automatic optimizations to adjust bids and hit the target cost per acquisition. He conducted that transition really strategically across one campaign at a time.

He has also done a lot of work with negative keywords to make sure that we don’t show up in unrelated searches. For example, one of our procedures shares a name with—I believe— a pantyhose brand. Through his work with keywords, Dain made sure that we wouldn’t show up in those search results.

What is the team composition?

We worked most directly with Dain and a separate PPC specialist Austin.

How did you come to work with JumpFly?

Our previous contract was ending and we were researching other companies. We had a few referrals to other agencies but nothing really impressed us until we found JumpFly. We found them through their paid ads below one of their competitors, which demonstrated to us that they really knew what they were doing in the marketing avenue. We reached out to them for more information and decided they would be a good fit.

What is the status of this engagement?

We began working together in November 2017, and have ongoing work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have specific numbers, but we have noticed more consistency with our patients. There is typically a natural ebb and flow with our patient numbers, but we've seen more stability and increased leads, which was exactly what we were hoping for.

How did JumpFly perform from a project management standpoint?

We mostly communicated with Dain. Originally, we would have weekly meetings but now that things are stable we talk less frequently. He was always available when we needed him, had great follow up and thoughtful responses.

With companies that we’ve worked with in the past, we’ve had to do the bulk of the project management with double checking everything and always initiating communication. That was not the case with JumpFly. We felt very confident working with them.

What did you find most impressive about them?

They really care about what we’re doing, and Dain goes above and beyond what’s expected. He will be the first to say that he’s not a specialist in marketing aspects outside of Pay-Per-Click, but he’s made a lot of helpful suggestions outside his area of expertise and is invested in the project.

JumpFly is also much more available than companies we’ve worked with in the past. Previous companies have been very strict on how much time we spend with them in regards to interactions and billing, but that’s never been the case with JumpFly.

Are there any areas they could improve?

Some of their technical support has been a little slower to respond and take on projects, but that’s the only thing I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC for Healthcare Nonprofit

“Website traffic volume has surged as a result of one of their campaigns...”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

JumpFly provided PPC services, including keyword and market analysis. Their team provided suggestions for website changes as needed to track overall site performance.

The Reviewer
 
10,001+ Employees
 
Florida
Business Analyst, Healthcare Nonprofit
 
Verified
The Review
Feedback summary: 

Web traffic has significantly increased from initial campaigns, while others continue to see a marketed increase in success. JumpFly's team is fantastic at managing a budget in a way that achieves top results. They're responsive, consistent, and great at handling urgent requests.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the business analyst for a nonprofit healthcare company in Jacksonville, Fla. Our network includes adult hospitals, as well as a specialized children's hospital, a specialist network, and a primary care network.

My role involves managing consumer online marketing, including all external digital communication, web platforms, microsites, and PPC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We were looking to ramp up our PPC work more strategically with a vendor. We needed to market our services more effectively and figure out what's most effective in helping our patients find the care that they need.

SOLUTION

What was the scope of their involvement?

We went over our internal progress on PPC with JumpFly, discussing what we were hoping to achieve within our industry. Their team provided keyword and market analysis and other suggestions to find effective solutions for our network.

While JumpFly's team has provided suggestions (i.e., tracking code) for our website, we handle those types of changes on our end.

What is the team composition?

I mainly communicate with Dain Ferrero (Account Manager, JumpFly).

How did you come to work with JumpFly?

My director found them when researching PPC companies. He ultimately chose to work with JumpFly based on their expertise and willingness to be flexible.

What is the status of this engagement?

We've been working with them for about a year, so the relationship has been ongoing since early 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Patient volume increased as a result of one of their campaigns for our convenient care services.

JumpFly has made the transition of significantly increasing our PPC work seamless. They've ensured success through the organization of the verticals they've created on our behalf.

We're still in the process of launching some of our campaigns, but thus far they've been doing a fantastic job managing the budget and making adjustments as needed to increase success in what we're doing.

How did JumpFly perform from a project management standpoint?

Dain did a fantastic job of generating keyword lists. His prior experience in our field has been particularly helpful. He consistently updates me on a monthly basis or more often if necessary.

They communicate clearly, providing recommendations that are both practical and work with our budget. Their team is flexible in finding the best solutions to make sure our campaigns are getting top results.

Dain is quick to respond and has even taken on last minute requests as needed.

What did you find most impressive about them?

JumpFly's ability to be consistent, accessible, and flexible has been key. They're good at sticking to tasks and milestones, while ensuring the staff we work with is consistent. Unlike other vendors, I appreciate that I've always been able to work with the same representative who's already familiar with our needs.

Are there any areas they could improve?

Overall, I wouldn't change anything. It has been a successful first year.

Do you have any advice for potential customers?

Understand your desired goals and metrics for PPC when selecting a vendor. JumpFly has done a tremendous job working to meet our goals.

 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've been very timely and efficient.
  • 5.0 Cost
    Value / within estimates
    Their services have been a good return on our investment.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We've had a great experience, so I would absolutely refer them to others.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Illinois
ID
63048054
Date of Formation
Aug 22, 2003
Source
Office of the Illinois Secretary of State
Last Updated
Dec 21, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 21, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
23
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
February 27, 2019