Smart Digital Marketing

Bronze
VERIFIED

JumpFly's development, implementation, and management of digital advertising enable clients to maximize advertising results while saving time and money. Proper setup and management can make the difference between an advertiser’s success or failure. In order to drive optimal performance across both paid and organic search, JumpFly also offers search engine optimization (SEO) management.

JumpFly’s full-service Smart Digital Advertising solution enables clients to focus on their core business while achieving the best possible results from their marketing efforts. JumpFly is a Premier Google Partner, Facebook Marketing Partner, Microsoft Select Partner Agency, Snapchat Certified, and has an A+ rating from the BBB.

JumpFly offers a generous referral program. For each new client referred that signs up for our service, we provide you with a $1,000 credit to be applied towards your JumpFly management fees or a $1,000 cash bonus. Please Note — the JumpFly client referred must be actively managed by JumpFly for 60 days to qualify.

 

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2003
Show all +
Elgin, IL
headquarters
  • 2541 Technology Drive, Suite 414
    Elgin, IL 60124
    United States
other locations
  • 20 W. Kinzie
    Chicago, IL 60654
    United States

Portfolio

Key clients: 
1-800-Got-Junk?, Jura, NuWave, TY, Wholesale Patio Store, Nature Hills, Battery Mart, Top Business Class, Harvard Business Services, All In One Poster Company

JumpFly has changed the way Abbey Carpet approaches advertising.

Hear why Abbey Carpet's VP of Marketing is grateful for JumpFly

In 8 months, Jura's revenue exceeded 77% of the total revenue of the past 4 years.

The challenge

Jura customers experience saturation in the marketplace by competitors. Huge competition meant that Jura’s branded advertising efforts had to stand out from the crowd. 

JumpFly sought to leverage the power of intent to connect with Jura’s customers at the right moment using machine learning.

 

The approach

JumpFly brought branding efforts to the forefront through display and video growth potential, maximizing the effect of not just digital ads, but all Jura marketing efforts.

Unsatisfied with typical campaign design, JumpFly aggressively tested innovations in efficiency for Shopping campaigns, bringing Jura’s eCommerce marketing to the same level of excellence as its product design.

 

The results

Between Q1 2014 and Q3 2018, Jura’s average cost-per-sale was $163.19 with a 0.15% conversion rate and a 3.83 ROAS. After implementing aggressive machine learning strategies, results were significantly improved.

Q4 2018 through Q1 2019 produced a $37.79 cost-per-sale (down 76.84%) with a 4.0% conversion rate (up 256.637%) and a ROAS of 16.61 (up 333.68%). 

 

 

Window Design Group sees clear success with Google Discovery ads Image

Window Design Group sees clear success with Google Discovery ads

The challenge

Window Design Group, is an LA-based window installation company that actively shifted ~30% of its print dollars to digital after a Google-led media mix consultation with them in Q4 2019. At its peak, WDG was delivering ~$200K per quarter and 75% of this budget was removed as COVID hit and the company needed to furlough sales staff. This is a family-run business that was now struggling to

accurately plan for the present and future amidst all this uncertainty. 

The approach

Discovery Ads were positioned to not only drive leads, but also add a branding opportunity. Advertisers with strong imagery are able to showcase product images in feed as consumers scroll through the YouTube homepage, new Discover inventory (in the Chrome and Google search mobile apps), and Gmail. 

WDG Windows, Doors, Shutters, and in-home interior imagery is on site, and we used mockups to showcase their imagery is perfect for branding in Discovery Ads. Discovery is an opportunity for WDG to increase branding, and balancing imagery for their brand while less leads convert in April and May during COVID-19.

The results

Discovery campaigns successfully supplement other WDG channels, delivering a 40% increase in conversions in Q2 and 200% stronger cost-per-lead than search. As a result, WDG has increased Google Discovery budget 130% MoM in May and is set to increase Discovery Investment 200% ($50K) QoQ in Q3 2020.

In 4 months, Jura did almost half of what was done in 4 years. Image

In 4 months, Jura did almost half of what was done in 4 years.

The challenge

Jura customers experience saturation in the marketplace by competitors. Huge competition meant that Jura’s branded advertising efforts had to stand out from the crowd.

JumpFly sought to leverage the power of intent to connect with Jura’s customers at the right moment using machine learning.

 

The approach

JumpFly brought branding efforts to the forefront through display and video growth potential, maximizing the effect of not just digital ads, but all Jura marketing efforts.

Unsatisfied with typical campaign design, JumpFly aggressively tested innovations in efficiency for Shopping campaigns, bringing Jura’s eCommerce marketing to the same level of excellence as its product design.

 

The results

Between Q1 2014 and Q3 2018, Jura’s average cost-per-sale was $163.19 with a 0.15% conversion rate and a 3.83 ROAS. After implementing aggressive machine learning strategies, results were significantly improved.

Q4 2018 through Q1 2019 produced a $37.79 cost-per-sale (down 76.84%) with a 4.0% conversion rate (up 256.637%) and a ROAS of 16.61 (up 333.68%). 

 



Battery Mart and JumpFly were well-positioned for the volatile markets of the COVID crisis. Image

Battery Mart and JumpFly were well-positioned for the volatile markets of the COVID crisis.

The challenge

Battery Mart wanted to see an improvement in account efficiency. They were looking for a better ROAS performance from both their Google and Microsoft paid ad platforms. They wanted to spend less but still drive strong revenue. 

 

The approach

Prior to the volatility of the COVID markets, JumpFly spent Q1 adjusting bids, restructuring

budgets, and evaluating the returns of advanced Smart Bidding algorithms. Audiences were expanded, and Google’s data-driven attribution helped drive supplemental conversions. These optimizations, in tandem with the client rebuilding their pricing structure, set the account up for success.

 

The results

As the COVID-19 pandemic caused panic throughout March 2020 and many businesses slowed down, Battery Mart’s Google Ad campaigns saw a 255% increase in conversion volume and a 191% increase in conversion value, while improving to a generous 7.5 ROAS through an unstable economic environment.

In March 2020 Google Ads had the third lowest CPA and the highest ROAS in the entire history of the account -- over 13 years of history! During the same time frame, Microsoft Ads had the lowest CPA and the highest ROAS in the history of the account.

April 2020 is delivering even better results than March with both platforms pacing towards an even lower CPA and a higher ROAS than in March. Plus they are on track for the highest monthly revenue ever achieved in their Microsoft Ads account!

AED Market harnessed the power of Google AdWords Shopping to increase revenue. Image

AED Market harnessed the power of Google AdWords Shopping to increase revenue.

The challenge

AED Market sells AEDs and Defibrillators in a competitive market, with a limited budget. They needed to find a way to increase return on ad spend in order to invest more back into the business. Poor feed data also compounded the problem.

 

The approach

The first step was

to improve the data in their feed to enhance relevancy. Then a complete rebuild of Shopping campaigns was the next step, with a strategy of separating branded searches from general searches. Additionally, using Time Decay attribution made sense as these were large purchases with extensive research, as did using eCPC bid strategies. RLSA Audiences were layered in to provide better long-term bid strategies.

 

The results

ROAS steadily increased, which gave AED Market the confidence to add more budget over time. As a result, while spend has gone up 63% the changes were implemented starting in October 2017, impressions have increased 70%, but more importantly, revenue is up 90%. The addition of a profit column based on their Gross Profit Margin saw profit increase by 220% YoY, and AED Market is continuing to put more into their AdWords campaigns.



Reviews

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Google Ads & Digital Marketing for Stove & Grill Parts Co.

"Without a doubt, they’re the best agency we’ve partnered with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2012 - Ongoing
Project summary: 

JumpFly directs digital marketing efforts for a stove and grill replacement parts store. The team executes Google Ads and Bing Ads campaigns including display and sponsored ads. They also manage analytics.

The Reviewer
 
Cataumet, Massachusetts
Rob Hanflig
Owner & President, Stove & Grill Parts For Less
 
Verified
The Review
Feedback summary: 

The client increased their expectations as JumpFly easily exceeded initial targets to deliver 10% revenue per ad spend. The team’s responsiveness and rapid turnaround times streamline the engagement. Their dedicated customer service and expertise enable successful, ongoing collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of an e-commerce store selling replacement parts for woodstoves and pellet stoves. We also sell parts for replacement wood pellet grills.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We started with them a few years ago because I could no longer manage our Google Ads efforts.

SOLUTION

What was the scope of their involvement?

Their team initially managed our Google Ads and then added Bing Ads into our marketing efforts. They create ads. As Google evolves, we evolve with JumpFly's suggestions. They've directed display and sponsored-product advertising.

In our original conversations, I talked to them onto our audience. Since then, they’ve taken over the analytics provided by Google and Bing.

What is the team composition?

I’ve communicated with 5 people from JumpFly over the years.

How did you come to work with JumpFly?

I assessed different agencies and found them through Google searches. I liked that they communicated with Google representatives about algorithm changes. Most companies don’t have that access.

How much have you invested with them?

We’ve spent at least $250,000 on their services. Right now, we’re on cruise control, so our monthly fees are lower.

What is the status of this engagement?

We started this partnership in May 2012, and it’s ongoing. During that time, I’ve mistakenly left them for other vendors and have always come back.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

JumpFly met our click-through-rate and revenue per ad spend goals easily. I had to increase their expectations. Originally, we targeted 5%–6% revenue per ad spend, which their team easily obtained. Now, we get 10% in revenue per ad spend. I’m happy with that.

How did JumpFly perform from a project management standpoint?

I send an email and they complete the work within 24 hours. In the beginning, we had a lot to do because we sell over 5,000 different items on the website. It was complicated but fine.

What did you find most impressive about them?

The highlight is their customer service and expertise. Without a doubt, they’re the best agency we’ve partnered with. I don’t know of other agencies that offer JumpFly's level of service. When we started, we were small and other agencies weren’t willing to take our business, which was their mistake.

Are there any areas they could improve?

No, I don’t think so.

Do you have any advice for potential customers?

Give the partnership a 30-day trial because you won’t see results in only a few days. I guarantee that you’ll see an improvement. I don’t know how you wouldn’t.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC Management for Home Goods Retailer

"Conversations with John don’t make me feel like I’m being sold something—he really feels like a partner."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2018 - Ongoing
Project summary: 

JumpFly provides ongoing PPC support for a home goods business. They create, manage, and improve campaigns, including conducting keyword research and analyzing data. 

The Reviewer
 
11- 50 Employees
 
Los Angeles, California
VP of Business Development, Home Goods Retailer
 
Verified
The Review
Feedback summary: 

The efforts from JumpFly have helped the business maintain their ad spend on the campaigns, limiting the frequency of dips due to seasonality or budget. Bringing an ability to clearly communicate and deliver on their word, their team has been a valuable asset throughout the engagement. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a manufacturer, distributor, and retailer of home good items. I’m the vice president of business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

JumpFly is our partner for Google and Bing advertising efforts.

SOLUTION

What was the scope of their involvement?

They manage our ad spend and overall marketing efforts on Google and Bing. we’re also looking to launch our Facebook initiatives with them in the coming year. They handle the keyword research and also develop and monitor the ad campaigns. 

What is the team composition?

We have a working relationship with John (PPC Account Manager, JumpFly)

How did you come to work with JumpFly?

We looked for highly ranked PPC management companies. We had a few discussions with various companies, but felt JumpFly was a good partner because of their product offering and pricing. 

How much have you invested with them?

We spend around $800 per month on their management fees, but it will jump to around $1,400 when we launch the Facebook initiatives. 

What is the status of this engagement?

We started working together in 2018 and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been launching a lot of products lately and we’ve been able to maintain our same return on ad spend, with only a few dips here and there. With all new product launches, efficiencies on ad spend don’t typically materialize until the product has some type of history, so maintaining those returns is satisfactory. 

How did JumpFly perform from a project management standpoint?

John does a great job at aggregating information for us to make actionable recommendations with. On a monthly basis, but sometimes more frequently, we meet to discuss the results and the campaign’s overall performance. He presents data, allows us to analyze it, and we implement any changes to improve the efficiency of the efforts. We appreciate their responsiveness throughout the process. 

What did you find most impressive about them?

At a high level, I’m very appreciative of companies with responsive individuals that are thorough in both their analysis and recommendations. Conversations with John don’t make me feel like I’m being sold something—he really feels like a partner. I’ve worked with a lot of agencies that make it feel like I’m being sold something without seeing results. JumpFly understands that clear communication about areas of improvement and frankness, so those are primary reasons why we continue to work with them. 

Are there any areas they could improve?

Continue to lean toward more data analysis and be thorough. They should continue being proactive in looking for ways to improve efficiencies, whether it’s adjusting for seasonality or other reasons. 

Do you have any advice for potential customers?

Set your expectations clearly with your campaign manager. Be upfront if cliche, anecdotal responses won’t sit well with you and let them know that you want analysis. Stay on top of their work and view them as a partner. The more communicative you are, the better they’ll be able to improve your campaigns. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC & SEO for Cybersecurity Firm

“JumpFly has a laser-like focus on what they specialize in instead of trying to do it all.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Ongoing
Project summary: 

JumpFly provides PPC advertising for a cybersecurity firm. The team is responsible for all paid advertising, including Google AdWords, Bing, and LinkedIn ads.

The Reviewer
 
51-200 Employees
 
San Antonio, Texas
VP Marketing, Cyber-Security Firm
 
Verified
The Review
Feedback summary: 

The advertising met the expectations of the internal team, meeting industry metrics set by the client. JumpFly is hard-working and communicative, establishing a smooth workflow. The team provides high-quality results, focusing only on paid advertising.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the VP of marketing for a cybersecurity firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

We had been working with a firm for PPC advertising but weren’t satisfied with the results so we wanted a new paid advertising partner.

SOLUTION

What was the scope of their involvement?

JumpFly was responsible for all of our paid advertising. Their team looked into LinkedIn and Bing advertising for us since we already had Google ads. They craft the text of our ads as well and provide us with weekly and monthly metrics. 

What is the team composition?

We had one main point of contact at JumpFly.

How did you come to work with JumpFly?

We found JumpFly on Clutch. After looking through a couple of firms, we found JumpFly and liked that they only focused on PPC, it was intriguing. We had a few conversations with them and got references, then decided to work with them.

How much have you invested with them?

We invest about $36,000 a year, which breaks down into $3,000 a month.

What is the status of this engagement?

Our ongoing engagement with JumpFly began in August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have some industry benchmarks that we keep in mind as we look over metrics. Our teams would provide each other with feedback. For example, we were getting a lot of leads from Bing ads but they weren’t resulting in revenue so we had to make some adjustments.

How did JumpFly perform from a project management standpoint?

The primary on our account is very knowledgeable, but the whole team does a good job. JumpFly is communicative, providing answers any time I ask a question. They dig into my inquiries very quickly.

What did you find most impressive about them?

They’re not focused on anything other than PPC advertising, no SEO or website development. JumpFly has a laser-like focus on what they specialize in instead of trying to do it all.

Are there any areas they could improve?

Their team provides a lot of metrics, but maybe they could look into them a little bit deeper. JumpFly could be a little more proactive in identifying anomalies or areas of concern. 

Do you have any advice for potential customers?

Have a very detailed project plan with key performance metrics in place. That gives you something to hold JumpFly to in terms of performance.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    They’re very knowledgable in what they do.
  • 5.0 NPS
    Willing to refer

PPC Services for Online Retail Store

“JumpFly does things we couldn’t possibly do on our own.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Ongoing
Project summary: 

JumpFly manages PPC campaigns for an online retailer. They rotate through many versions of each ad for Google. Bing, and Yahoo! to target new audiences and determine the most effective solution.

The Reviewer
 
1-10 Employees
 
Austin, Texas
President & Owner, Online Retail Store
 
Verified
The Review
Feedback summary: 

All project goals have been met, and the platform has seen a significant ROI. JumpFly responds quickly to emails and fosters clear communication between teams. Their team clearly cares about their partners and always works collaboratively to ensure that they get the most out of the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a high0end luxury retail store, selling men’s shoes on the internet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

Our in-house team was managing our PPC ads, but we knew that we were utilizing tools, like Google Ads, in a very basic way. By working with a team of professionals, we hoped to take our business to the next level.

SOLUTION

What was the scope of their involvement?

They took over everything we were doing, including Google Ads, Google Shopping, Bing, Microsoft Ad Center, Bing Shopping, and Yahoo! First, they conducted an initial review of what they needed. Since then, they constantly rotate in about 40 versions of each ad. Recently, they’ve taken over the management of our other site’s PPC ads.

What is the team composition?

We worked with a setup account specialist to get us started with the initial account review. Since then, we’ve always had an account manager. Although they’re our main point of contact, I know that there are a few people working on our account.

How did you come to work with JumpFly?

We constantly get calls from PPC management companies, but we wanted to make sure we found a partner that knew what they were doing. We did a ton of research online and ultimately selected JumpFly based on their online reviews. Their other clients had goals that were very similar to what we were trying to do. On top of that, JumpFly has been around for years, which was reassuring.

How much have you invested with them?

We’ve spent about $15,000 in total. We had a startup fee of about $1,500, and our monthly fee was $500 per month. However, we recently moved into a new tier and pay $1,000 per month for PPC management.

What is the status of this engagement?

We began working together in August 2017 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a pretty ambitious goal, but they’ve met it. Our goal was to have PPC ads cost 15% of the revenue we bring in. They’re top-notch experts and the results we’ve seen are great. In particular, their work with  Google Shopping is outstanding.

JumpFly does things we couldn’t possibly do on our own. Before, I had about 3 variations of an ad, and I changed them up a few times a year. By rotating in so many different versions, they’ve nailed down what works and are able to target specific audiences. Now, I have more time to focus on running the company instead of managing our online ads.

How did JumpFly perform from a project management standpoint?

Communication between our teams is really good. They respond quickly to emails and encourage us to set up appointments if we have any concerns.

What did you find most impressive about them?

They really want the best for their clients. When we changed our monthly fee, they emailed me to set up a discussion instead of just charging us. Based on the work they do for us, we should be in an even higher pay tier than we are now, but they’re very thoughtful. In this discussion, I mentioned our secondary site, and they were willing to manage that site under the same account and within our established advertising budget.

I also mentioned that my family recently had a baby, and they sent us gifts for our newborn. It was very kind and thoughtful, and it was clear that they care about their clients.

Are there any areas they could improve?

I’m not sure how they compare to the rest of the market on cost—I assume there are cheaper options—but, they really are a great value.

Do you have any advice for potential customers?

At the outset, let them know what your goals are and what you expect your ROI to be. Give them as much information about your business and industry—that’s very helpful. We also pinpointed several brands we wanted them to focus on, and that has been effective.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It’s never been an issue.
  • 5.0 Cost
    Value / within estimates
    They’re a great value and are worth the cost.
  • 5.0 Quality
    Service & deliverables
    At this point, all of our goals have been met.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them a number of times.

PPC Services for Tour Guide Company

"JumpFly does a great job translating what we're trying to say."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

JumpFly has optimized all existing PPC accounts, from Google Ads to Bing. They've since helped determine the most effective PPC strategies to push and helped budget campaigns.

The Reviewer
 
1-10 Employees
 
Montana
Director of Comms & Marketing, Tour Guide Company
 
Verified
The Review
Feedback summary: 

The team has increased conversions and revenue thanks to their PPC work. They excel at making the most of a limited budget and strive to understand client needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Communications and Marketing Director for a guiding service. We offer rafting, hiking, fishing, biking, lodging, equipment rentals and shuttles. Seasonal business. NPS and USFS permittee.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

PPC

What were your goals for this project?

Increase online conversion rate therefore reservations

SOLUTION

How did you select this vendor?

Referral from Zane Ray.

Describe the project in detail.

JF took our existing Google AdWords (and Bing etc) accounts and cleaned them up, optimized them, and reported monthly on our results.

Also monthly they responded to our ideas about what to market, and how much to spend - they were always timely and never acted like our always changing requests were a pain to them!

AND they never complained about our small budget - we are a very small business, with just 3 full time year round employees.

What was the team composition?

Our owner and myself working together with Jeff and Vicki at JF. Great folks, super responsive and easy to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increased conversions, reservations, and revenue

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive about this company?

The professionalism with which they treated us, despite our lack of formality and our tendency to change our minds and be a bit scatterbrained. 

When you're in small business, you get used to wearing all of the hats, and that can be confusing when you try to translate that to an outside source. JumpFly does a great job translating what we're trying to say.

Are there any areas for improvement?

Now that we've been clients for over a year, we're hoping for a comparison on the year and also with what we were doing before without JF.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google & Amazon Advertising for Sports Pod Manufacturer

"Their entire team is engaged and is always available."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

JumpFly runs ongoing paid advertising campaigns on Google and Amazon for a sports pod manufacturer. They monitor the performance of the accounts, offering strategies for growth.

The Reviewer
 
11-50 Employees
 
Cincinnati, Ohio
President, Sports Pod Manufacturer
 
Verified
The Review
Feedback summary: 

As a result of their services, the client is meeting an increased amount of their KPIs. The team was able to accurately express this unique business's value add to users, bringing high-quality creative strategy to the table. The team was attentive and full of industry experts.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the President of Under the Weather, the inventor and manufacturer of the first pop-up, portable WeatherPod™. Based in Cincinnati, OH we sell our products on our website, on Amazon and also at Walmart, Dick's Sporting Goods and other retailers. I am responsible for setting policy; strategic direction; following our company's Mission; and, profitability.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

Prior to creating an internal marketing team I managed the marketing efforts. We hired JumpFly initially to manage our paid search, SEO and ads for Google. We have since also enlisted their help with Amazon advertising.

What were your goals for this project?

Our goal was to maximize advertising results on the Google and Amazon platforms.

SOLUTION

How did you select this vendor?

They sought us out. We were with a firm for whom we were not seeing results with at the time. We met with several companies before making our decision to go with JumpFly.

Describe the project in detail.

We set ad budgets with our Account Manager and determined KPIs. Initially we had calls weekly and then bi-weekly. We now have calls as needed but always at least one time monthly. They monitor our accounts ongoing and provide strategic direction in addition to monitoring and managing keywords, ad performance and metrics.

What was the team composition?

We have two points of contact, an Account Manager for Google Adwords and and Account Manager for Amazon Ads. Our two contacts, as is the entire team at JumpFly, work collaboratively, sharing account detail, results and information, which provides efficiencies for each party.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our rankings have increased and we are meeting most KPIs. We have an unusual brand being the first to market and having created a new category in Outdoor Sports which brings unique challenges and requires out-of-the-box strategy-- the usual tactics don't always work.

How effective was the workflow between your team and theirs?

Both of our Account Managers are extremely knowledgeable, responsive and proactive.

What did you find most impressive about this company?

Most companies in this space offer cookie-cutter solutions and a rep with average experience and a lot of accounts to manage. We also experienced high turnover with companies we dealt with previously.

JumpFly is relational and looks at the big picture and long term. Their entire team is engaged and is always available. Their rates correspond to the amount we spend monthly but never do you feel there is any pressure to "spend more so they can make more."

Are there any areas for improvement?

We are doing this review because it has been such a positive relationship. Even if/when results are less than desirable we have been able to engage them and get explanations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    I have not compared their pricing to other firms in several years so difficult to asses.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multi-Channel PPC Management for Home Decor Retailer

"...the JumpFly team has become an integral part of our team, helping to grow our business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2003 - Ongoing
Project summary: 

Since 2003, JumpFly has managed all PPC campaigns for Google, Bing, Yahoo, and Amazon. They're involved in all parts of the process, from keyword and bidding, and deliver monthly reports.

The Reviewer
 
1-10 Employees
 
Huntingdon Valley, Pennsylvania
COO, Handcrafted Home Decor Retailer
 
Verified
The Review
Feedback summary: 

With JumpFly's expertise, the brand has grown by over 400% within the past 10 years. The team is proactive, finding new opportunities to capitalize on advertising.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO of an e-commerce company that sells handcrafted home storage and decor. We have 5 employees and have had an online presence since 2002, but have been in business since the early 1990s.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

Jumpfly has handled all our PPC campaigns since 2003, including Google, Bing, Yahoo, and Amazon.

What were your goals for this project?

Our goals were brand awareness and generate sales volume with a low CPC.

SOLUTION

How did you select this vendor?

This vendor was selected before my time at the company.

Describe the project in detail.

We rely on Jumpfly to manage all aspects of our PPC campaigns across multiple platforms. This includes campaign creation, keyword selection, bid adjustment, keyword adjustment, and reporting on a monthly basis.

We also have twice monthly calls to discuss any issues or improvements that can be made to the campaigns. Jumpfly also makes us aware of improvements to PPC products or new opportunities to advertise through.

What was the team composition?

We have a single point of contact who is our account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Jumpfly has helped us navigate the PPC world, as we do not have the expertise internally to do do. They have also helped us to grow 4-5x in the last 10 years.

How effective was the workflow between your team and theirs?

Our account manager is very fast to respond to all our questions and requests. They are also proactive in their work.

What did you find most impressive about this company?

After 16 year of working together, the JumpFly team has become an integral part of our team, helping to grow our business.

Are there any areas for improvement?

We do not have any suggestions for improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC Account Management for Hernia Belt Manufacturer

"They do a really good job, and I cannot think of an area that needs improvement."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2019 - Ongoing
Project summary: 

After taking the time to better understand the brand, JumpFly took over Google Ads management for a hernia belt manufacturer. They now keep the account organized and execute on PPC campaigns.

The Reviewer
 
1-10 Employees
 
Melbourne, Forida
George Hirst
Founder, Comfort-Truss
 
Verified
The Review
Feedback summary: 

JumpFly has created a scalable PPC program, and the results have aligned with campaign goals, so far. Their efforts to fully grasp the brand and its target audience were notable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner and founder of a company that manufactures a minimalist, comfortable, hernia belt called the Comfort-Truss.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

I hired JumpFly to manage my PPC ad campaigns.

What were your goals for this project?

My goals were to create an organized google ad campaign with a with a good return on ad spend without having to worry about the day to day details of account management.

SOLUTION

How did you select this vendor?

I researched companies online, and wanted to go with a company who specialized in PPC campaign management. I had a call with JumpFly, and based on that initial conversation, I knew that they were the company I wanted to use.

The person that I spoke to on the phone did not try to hype up what they could accomplish for me, or try to sell me on the service. He told me the facts, and left it up to me to decide based on the info he gave me. I really appreciated that approach.

Describe the scope of their work in detail.

After I decided to hire them, we had a conference call where they asked me about my goals for the campaign, and really took the time to get to know my brand, the back story, and what my company was all about.

What was the team composition?

I talked with a few people on the initial conference call, but my main point of contact has been Vicki, who is always on top of things, and does a great job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results have been great, and right within my goals for the campaign.

How effective was the workflow between your team and theirs?

Great

What did you find most impressive about this company?

The thing I found most impressive was the honesty that was shown in my initial phone call with them, and the that they really took the time to understand my brand and target market. Also that were able to create a program that works well, and scale it up as needed.

Are there any areas for improvement?

They do a really good job, and I cannot think of an area that needs improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google Ads Management for Pregnancy Nonprofit

"What I found most impressive about the company was their complete transparency."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - Ongoing
Project summary: 

Since taking over the Google Ads account, JumpFly has executed several PPC campaigns to boost visibility for a pregnancy nonprofit. Their efforts include hundreds of ad iterations to help increase clicks.

The Reviewer
 
11-50 Employees
 
New York, New York
Marketing Consultant, Pregnancy Nonprofit
 
Verified
The Review
Feedback summary: 

Client appointments have increased remarkably over the past year, and JumpFly continues to make improvements to their campaigns. The team is responsive, often incorporating client modifications the day of, and they're flexible enough to test out budget changes.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a marketing consultant for a nonprofit in New York City that serves women and men who are facing an unexpected pregnancy. I provide guidance on client marketing and oversee the advertising strategy for the organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JumpFly?

We partnered with JumpFly to launch our Google Ads campaign that would allow our nonprofit to be more visible in Google searches and ultimately allow more clients to find us.

We wanted to work with a team who was very knowledgable about PPC and would give us guidance on budget, keywords, and overall strategy.

What were your goals for this project?

Our goals were to increase our visibility in a competitive marketplace and increase our client appointments.

SOLUTION

How did you select this vendor?

We had vetted various PPC management companies but ultimately landed with JumpFly as we felt their organization had superior expertise and we also were able to retain the ownership of all our data.

Describe the project in detail.

We started by giving JumpFly a previous keyword list we had used for our Google Ad Grant campaign then we had a lengthier discussion about our services, clients, and language used for ads.

Based on those conversations, JumpFly was able to build out various campaigns with several hundred ad iterations to help increase clicks and bookings. Since then, we continuously make small updates and iterations that improve overall campaign performance.

What was the team composition?

We work directly with a project manager and 1-2 project associates who also provide implementation support. All of our

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall, our client appointments have greatly increased over the past year, which I attribute to our Google Ads and management under JumpFly.

How effective was the workflow between your team and theirs?

Their team has been great to work with. They are prompt on emails and equally fast to make adjustments to campaigns within the same day. When one person is out, there is always someone covering the account so we never have to wait multiple days for a response.

What did you find most impressive about this company?

What I found most impressive about the company was their complete transparency--about pricing, management, and how the data was handled.

Another major offering is allowing us to test various budget changes within a 1-month window without an initial management fee increase. I appreciate the flexibility their team offers.

Are there any areas for improvement?

It would beneficial if the team had more insight and expertise in our exact market, however, their overall PPC knowledge transfers over quite well and we are able to still have positive results.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC for Online Healthcare Company

“They’ll work to understand your business goals so that they can offer great customer service and reporting.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

JumpFly provides ongoing PPC management for an online blood test company. Thanks to their consistent success on Google Ads, Yahoo, and Bing channels, they’re now taking on social media marketing, as well.

The Reviewer
 
11-50 Employees
 
Mandeville, Louisiana
Kurtis
CEO, Walk-In Lab, LLC
 
Verified
The Review
Feedback summary: 

Compared to past vendors, JumpFly delivered superior reporting and tripled the ROI. They offer a month-to-month contract because they believe in the effectiveness of their strategies. That confidence combined with their open communication style has helped build a strong working relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of Walk-In Lab, LLC. We sell blood tests online directly to customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JumpFly?

I used to run my PPC campaigns myself, but it quickly became too much of a time commitment. So I looked for a third-party to manage my PPC campaigns.

SOLUTION

What was the scope of their involvement? 

JumpFly oversees all of my PPC campaigns for Google Ads, Yahoo, and Bing. They target specific keywords to bid for, identify negative keywords, analyze the competitive landscape, and lead targeted campaigns. 

I’m so happy with their performance that I’m actually expanding our business relationship to include social channels. 

What is the team composition? 

I’ve spoken with a couple of people, but there’s generally a single point person who keeps up with our account. We’ve built a personable relationship, and they help deal with tasks on a daily or weekly basis.

How did you come to work with JumpFly?

I found them through a Google search after testing out about four other providers. Compared to the others, JumpFly had a lot of confidence in their strategy and stressed delivering ROIs. They offered a month-to-month contract model and had better reporting measures.

How much have you invested with them?

I’ve spent at least $72,000.

What is the status of this engagement?

They’ve worked with me since 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

JumpFly has a strong understanding of what our cost per conversion should be to have a good ROI. With their support, we’ve been able to triple our return on ROI. The system basically runs itself, and I have a lot of faith in everything they do based on their metrics alone.

How did JumpFly perform from a project management standpoint?

They’re great to work with. If I have an issue, I know that I can always reach out individually to our point person. We mainly talk through phone and email, but I’ve also conversed with them in person, so it’s a good relationship.

What did you find most impressive about them?

Besides their customer service, the reporting is really good. They’re able to report on our data in a way that our past providers couldn’t.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?
 
Try them out. They’ll work to understand your business goals so that they can offer great customer service and reporting.

5.0
Overall Score I’m giving them a perfect score based on their campaign performance, increased ROI, and great customer service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Business Entity Name
JUMPFLY, INC.
Status
Active
Jurisdiction of Formation
Illinois
ID
63048054
Date of Formation
Aug 22, 2003
Source
Office of the Illinois Secretary of State
Last Updated
Dec 21, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jul 22, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
50
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
June 17, 2020